Enhancing Patient Engagement through Shared Decision-Making
PatientEngagementHIT Trends of healthcare consumerism are extending beyond just how patients shop for and access healthcare; they are also impacting the patient-provider relationship, with more patients saying they want to be involved in their medical care. As providers adjust to that partnership, shared decision-making needs to enter the conversation. Generally, shared decision-making is the practice by...
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How a Payer-Provider Partnership Supported Share Decision-Making
The problem of tackling cancer screening gaps post-pandemic isn’t exactly an original story. Most payers and their provider partners faced this issue after COVID-19 pushed many to delay preventive care. But a unique partnership...
What Are The Top Social Determinants of Health Screening Tools?
In order to address the social factors impacting patient well-being, healthcare organizations foremost need validated social determinants of health screening tools to uncover those social needs. SDOH screening can happen using a few...
How One Medical Delivers Culturally Competent Chronic Disease Management
When Cy Villaflores heard she was at high risk for developing diabetes, a signal from her family health history, she wasn’t quite sure what she should do next. Sure, her doctors all advised weight loss, but there wasn’t any kind...
What Does The Weathering Hypothesis Mean to Healthcare?
It is nearly impossible for healthcare to address its equity problem without acknowledging the role of the weathering hypothesis, a concept stating that experiences with racism and discrimination can have adverse health consequences. With...
Making the Case for Personalized Patient Education, Communication
Imagine getting a new diagnosis of a chronic illness, and being mostly left with a pile of patient education packets and one-size-fits-all patient-provider communication. Sure, you might be getting great information about your illness, and...
Humanizing Implicit Bias Training for Healthcare Organizations
Healthcare needs to get on the same page about implicit bias. Rather than thinking of unconscious bias as a scarlet letter, understanding that bias creeps into everyone from all kinds of sources—and that there is nothing we can do to...
Understanding Crime, Violence as a Social Determinant of Health
As the US healthcare system comes to understand the numerous non-clinical factors that influence health and well-being, it can begin to acknowledge exposure to crime and violence as a social determinant of health. Violence can be varied,...
How Northwell Health Created a Staff Structure for Health Equity, DEI
It’s not enough for healthcare organizations to make a diversity, equity, and inclusion (DEI) pledge or say they have been doing DEI since before the pandemic. Healthcare organizations need to walk the walk and build out an...
Designing a Referral Network to Address the Youth Mental Health Crisis
The US is staring down a youth mental health crisis that’s more than getting out of hand. And with mental healthcare access demand outpacing supply, healthcare providers are finding themselves at a loss for how they can meet pediatric...
Food Security: Key Dimensions of the Social Determinant of Health
Food security is perhaps one of the most commonly discussed social determinants of health, with the medical and public health industries standing poised to address it. According to Healthy People 2030, food insecurity is “a...
Maternal Health Disparities Need Data-Driven, Community-Based Approach
For the folks working on the front lines of health equity, the question of Black maternal health disparities isn’t a new one. But as the public health data outlining inequities continues to mount, more data-driven and community-based...
Adding Social Determinants to CMS’ Universal Foundation a Key Step Forward
CMS wants you to be able to use a standard set of quality measures for the myriad value-based care contracts you might be involved in. Dubbed the Universal Foundation, these measures are set to streamline quality reporting in different...
Do Online Symptom Checkers Work, Benefit Patient Triage?
After years on the market, online symptom checkers and patient triage tools are in the spotlight thanks to trends toward patient self-service and advances in artificial intelligence (AI). Symptom checkers haven’t been exactly common...
Building the Digital Front Door with a Patient-Centered Lens
For Jerry Vuchak, the senior vice president and chief information officer for Nebraska-based Children’s Hospital & Medical Center, building out the digital front door isn’t just about keeping up with the Joneses. “When...
What Does Supportive Care Medicine Mean for Patient-Centered Care?
With the rise of patient-centered care philosophies, healthcare organizations have learned that they need to do more than order tests and administer treatments. Creating a valuable patient experience means serving the whole person, giving...
Considering Disability in Social Determinants of Health Referrals
When Colin O’Reilly, DO, FAAP, FACOP, FCCM, makes a social determinants of health referral in his pediatric hospital, he can’t just send the child and family to any social services provider. He has to make sure that social...
Is ACO REACH Model Poised to Bring Health Equity to Value-Based Care?
Medical Home Network (MHN) isn’t new to care coordination. For 14 years, the Chicago-based organization has focused on bringing care coordination into the primary care office, using community health workers to provide...
How Healthcare Can Solve Its Patient Trust Problem
Healthcare has trust issues—patient trust issues, that is. After a whirlwind three years, the medical industry is staring down a population that is exhausted by pandemic precautions, coming to terms with decades of mistreatment of...
Healthcare CRM: Top Uses Cases for Customer Relationship Management
Healthcare CRM is taking the industry by storm, with medical organizations tapping customer relationship management platforms to support many of their population health needs. These tools rose to prominence in the 1980s for consumer service...
