Understanding Education as a Social Determinant of Health
PatientEngagementHIT Education is a critical social determinant of health, largely because of its outsized impact on income and therefore other SDOH. There’s some clear-cut evidence underscoring the impact education has on overall health and well-being. In 2021, researchers published in PNAS that folks with higher educational attainment tend to live longer. Adults with a bachelor’s degree are...
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Why PCPs Are Key to Coordinating Patient Engagement with Payers, ACOs
All stakeholders in the healthcare industry have gotten better at patient engagement in the past few years, as value-based care models have made it imperative that patients are involved in their own care management. But as more voices enter...
Epic Sets Sights on Healthcare Consumerism with CRM Platform Launch
Think of a marketing campaign, but it’s rich with thousands of patient data points from the EHR to help tailor patient outreach and meet the moment on healthcare consumerism. That’s the pitch from Epic Systems with its newly...
Using Omnichannel Patient Engagement to Support Healthcare Consumerism
Too often, getting a foot in the door at a healthcare organization is all about who you know. Leadership at NewYork-Presbyterian wants to flip that paradigm on its head by building an omnichannel patient engagement suite. “Someone...
Pediatric Patient Education Strategies for RSV, Respiratory Illness
Jonathan Miller, MD, a pediatrician with Nemours Children’s Health, is dancing his way through RSV symptom checks in an innovative approach to patient education during the nation’s RSV and respiratory illness crisis. The dance,...
How ChristianaCare Integrated Oncology and Primary Care Access
When Nicholas Petrelli, MD, first heard that 15 percent of the gynecological cancer patients at ChristianaCare’s Helen F. Graham Cancer Center & Research Institute didn’t have primary care access, he knew it was...
Behind The Scenes of Accountable Health Communities, SDOH Screening Model
Healthcare organizations nationwide are clamoring over social determinants of health (SDOH) screening and intervention strategies nowadays, but that wasn’t entirely the case even five years ago, according to Steve Miff, MD, the...
Retail Health Clinics Are Key on the Path to Health Equity
Healthcare’s cross-sector collaboration on health equity work is something that Jay Bhatt, MD, the executive director of Deloitte’s Center for Health Solutions, hasn’t seen at a level like this before. The work to give...
Patient Engagement Strategies for Home Healthcare Providers
As home healthcare becomes a regular fixture in medicine, it will be key for clinicians delivering home-based care to understand key patient engagement strategies. Patient engagement strategies for home healthcare don’t stray too far...
What Are Political Determinants of Health & Do They Differ from SDOH?
Social determinants of health have become almost something of a catchall term when it comes to the non-clinical factors that impact overall well-being. But drilling that concept down further, some healthcare industry leaders are starting to...
What Are HCAHPS Scores, Why Are They Important to Patient Satisfaction?
Healthcare is fully embracing the concept of consumerism, and with that comes the need for consumer and patient satisfaction—and reliable ways to measure that experience. Enter HCAHPS, or the Hospital Consumer Assessment of Healthcare...
Navigating Social Media’s Public Health, Medical Misinformation Problem
Healthcare has hit the internet age, with a growing presence on social media becoming all too familiar as the need for public health information gets greater. But within that growth has emerged a new problem: the broad accessibility of...
Refining Online Provider Search Optimizes Provider, Patient Engagement
Imagine the patient experience nightmare that would occur if a patient showed up to an appointment at the wrong address because it was listed incorrectly online. That shouldn’t be a problem at CHRISTUS Health, a Texas-based health...
Understanding Adverse Childhood Experiences, Pediatric SDOH
As part of their pursuit of understanding and addressing social determinants of health, medical professionals should also consider adverse childhood experiences (ACEs). According to data from the National Survey of Children’s Health,...
Top Patient Experience Benefits for Home Healthcare
With an aging senior population, the US medical industry is increasingly focused on home healthcare as a means to not only cut costs but also improve the patient experience. Medicare defines home healthcare as, “a wide range of health...
How Digital Patient Intake, Registration Boost Patient Experience
It’s easy for a patient to become overwhelmed visiting the clinic or hospital. Even the patient intake process is rife with chaos and complexity, asking patients to manage a litany of forms and permissions that can, at best, be a lot...
Aligning Care Coordination Work Amid Healthcare Workforce Shortage
Healthcare organizations nationwide are staring down competing priorities to increase care coordination for complex patients while staving off provider burnout for a dwindling workforce. It can sometimes feel like those goals are mutually...
Understanding Patient Rights to Medical Interpreters, Language Access
Offering patient access to medical interpreters can help healthcare organizations achieve multiple goals, ranging from delivering culturally competent care all the way to legal or regulatory compliance. Medical interpreters bridge the gap...
How Diversity Fuels Mount Sinai’s Award-Winning Health Equity Work
Gary Butts, MD, remembers a time when it would’ve been uncomfortable or even risky to mention race in a hospital. Now the chief diversity and inclusion officer for the Mount Sinai Health System, Butts said his organization’s...
Top Patient Outreach, Healthcare Marketing Tools & Strategies
In response to growing healthcare consumerism, medical organizations are turning towards healthcare marketing strategies to support patient outreach. Although healthcare marketing is an aspect of new patient acquisition, organizations are...
