PatientEngagementHIT

Patient Engagement News and Articles

CMS Measures Have Limited Impact on Patient Experience Levels

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CMS has played a significant role in emphasizing positive patient experience, notably by tying incentive payments in the Value-Based Purchasing program to patient satisfaction scores. But to what extent have these policy decisions actually improved...

How Patient Education Tools Improve Chronic Disease Management

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Empowering and engaging patient education tools are at the core of any meaningful chronic disease management program that succeeds in encouraging individuals to take the actions necessary to achieve their healthcare goals. At Centura Health,...

Do Patient Satisfaction Scores Truly Portray Quality Care?

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Although touted as important indicators of quality patient care, patient satisfaction measures aren’t an accurate portrayal of positive outcomes and effective treatment, say Justin B. Cohen, MD, MS, Terence M. Myckatyn, MD, and Keith Brandt,...

End-of-Life Patient Satisfaction Hinges on Longer Hospice Care

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Hospice care plays an important role in improving patient satisfaction and fulfilling end of life wishes for patients with cancer, according to a recent study published in the Journal of Clinical Oncology, but the benefits are dependent upon...

Patient Demand Drives mHealth Engagement Technology Adoption

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Patient engagement technology and mHealth have long shown promise for many providers looking to activate their patients in their care. But for some providers, the days of simply considering the potential of patient engagement technology are over...

Privacy Issues, Distrust Keep Patients from Health IT Engagement

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Patient perceptions about health IT use are becoming more complicated, as health data security concerns, limited health and technology literacy, and differences in patient-provider viewpoints  get in the way. A recent Black Book survey of...

How Health IT Adoption Affects Patient Satisfaction, HCAHPS

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As federal incentive programs such as meaningful use spark widespread EHR and health IT adoption, some healthcare professionals have questioned technology’s effects on patient satisfaction. According to researchers from a Delaware health...

4 Healthcare Pros Share their 2017 Patient-Centered Care Goals

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In the spirit of New Year’s Resolutions, healthcare professionals are making their own patient-centered care goals for 2017. But while New Year’s Resolutions typically fall by the wayside after a period of time, it’s likely...

Using Health IT for Patient Engagement, Consumer Activation

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Consumers of all ages are becoming empowered and perpetually connected in all aspects of their lives. We see it in the grocery store, on an airplane, at children’s’ soccer games, and shockingly even while driving. This tells us that...

VA Extends Practice Authority to NPs, Expanding Vet Care Access

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The Department of Veterans Affairs has officially granted advanced practice nurse practitioners full practice authority, says a VA news release. The move aims to improve veteran healthcare access by increasing the number of authorized clinicians...

2017 Patient Engagement Requirements for MACRA, Meaningful Use

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As 2017 approaches, healthcare professionals should prepare for new sets of reporting requirements, including patient engagement provisions under meaningful use for hospitals and MACRA for eligible clinicians. With reimbursement rates hinging...

Can Artificial Intelligence Coaches Boost Patient Engagement?

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Virtual health coaches driven by artificial intelligence can improve patient-provider communication in the clinic setting by helping to activate patients in their care and encourage them to initiate healthy lifestyle discussions with their clinicians,...

Patient Satisfaction, Portals, mHealth Led 2016 Headlines

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Amidst the plethora of patient engagement initiatives healthcare professionals faced in 2016, three areas drew the most provider focus: patient satisfaction strategies, the use of mHealth, and patient portal adoption. To account for policies...

OpenNotes, Patient Feedback Tools Improve Patient Safety

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A new study from OpenNotes shows that offering patients a method to engage with physician notes and offer feedback on what they see can help improve care outcomes and patient safety. The researchers introduced a feedback tool to 41 physicians...

Patient Portals, mHealth Top 2016 Patient Engagement Trends

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With value-based care coming to the forefront this past year, healthcare professionals have turned to patient engagement strategies to improve care outcomes and cut healthcare costs. In doing so, a series of trends emerged in 2016. Between patient...

CMS Updates Quality Compare Sites for Patient Health Decisions

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CMS has launched two new healthcare quality compare websites and will be implementing updates to several existing ones to better inform patients making health decisions, according to an agency blog post. The post, authored by CMS Acting Principal...

How Patient Safety Factors into the Patient Experience Puzzle

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Patient safety needs to be at the core of providing a positive patient experience, which is why Peter Pronovost, MD, PhD, created a step-by-step method for ensuring his patients are safe from adverse harms and infections. It started when Pronovost,...

CMS Family, Patient Engagement Strategies to Drive Quality Care

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CMS has launched a new patient engagement strategy to support each of the agency’s quality and patient-centered care initiatives, according to an agency blog post. The initiative is a part of the agency’s overarching goal to improve...

Access to Care, Communication Aid Chronic Disease Patients

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Chronic disease patients tend to experience more healthcare challenges and incur higher costs, but with strong patient-provider communication and more convenient access to care, healthcare professionals can help mediate those issues, according...

CMS, AHRQ Launch New Medicare Patient Engagement Models

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CMS and the Agency for Healthcare Research and Quality (AHRQ) have partnered to launch two new patient engagement initiatives to increase quality and decrease spending on Medicare beneficiaries. These projects will be a part of the Beneficiary...

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