Artificial Intelligence

Patient advocates explore a patient bill of rights for AI

April 16, 2024 - The Light Collective, a patient advocacy organization focused on promoting the patient voice in the health IT space, wants to make sure the industry centers the patient in its frenzy for adopting AI standards. In response to the insurgence of AI, healthcare and technology leaders have formed multiple initiatives to write out AI codes of conduct....

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OpenNotes Sets Sights on AI in Healthcare with New OpenNotes Lab

by Sara Heath

OpenNotes, the patient advocacy group that’s historically led the charge for better patient data access, is dipping its toes in the AI waters with OpenNotes Labs, an initiative to understand how...

How Can AI Chatbots Help Docs Tailor Patient Education?

by Sara Heath

A sample of three studies presented at the 2024 Annual Meeting of the American Academy of Orthopaedic Surgeons (AAOS) is casting doubt on AI chatbots’ and large language models’ abilities...

Are Consumers Left Behind in Healthcare’s Generative AI Talks?

by Sara Heath

In the throes of the insurgence of generative AI, healthcare has a huge blind spot: consumers. In a new report from Deloitte, experts found that most healthcare organizations are leaving behind the...

Patients Leery of GenAI for Medical Misinformation Potential

by Sara Heath

Four in 10 adults acknowledge that generative AI is ready for the healthcare big leagues, but most still harbor pretty significant concerns about the accuracy and sourcing of the medical information...

AI-Based Voice Assistants Poised to Support Chronic Disease Management

by Sara Heath

Conversational artificial intelligence (AI) could be the key to unlocking better chronic disease management, with new data in JAMA Network Open showing that a voice assistant tool improved glycemic...

Can Gen AI Improve Access to Care, Affordability? Patients Think So

by Sara Heath

Patients are excited about the future of generative AI in healthcare, as nearly half say the technology can improve patient access to care and healthcare affordability, according to a survey from...

Patients Split on Trust in Artificial Intelligence in Healthcare Experience

by Sara Heath

American patients are split as to whether they are comfortable with the use of artificial intelligence (AI) in their healthcare experience, according to survey data from Propeller Insights on behalf of...

Can the Race of AI Chatbot Avatars Impact Patient Experience?

by Sara Heath

Does it matter what an AI chatbot’s avatar looks like? It might, according to researchers from the University of Colorado School of Medicine, who raise questions about patient experience,...

Patient Trust in AI Chatbots, ChatGPT Has Room to Grow

by Sara Heath

Can ChatGPT really replace doctors? Probably not, at least for right now, as surveying shows that patient trust in chatbots and generative AI in healthcare is relatively low. The report from The...

ChatGPT Continues to Prove Useful for Patient Education

by Sara Heath

More evidence is emerging that ChatGPT, a conversational generative artificial intelligence (AI) chatbot, can effectively answer patient questions, this time out of Massachusetts General...

ChatGPT AI Chatbot Proves Effective for Patient Queries, Health Literacy

by Sara Heath

ChatGPT is an effective solution for online medical search for patients, with the artificial intelligence (AI) chatbot accurately answering patient queries around 88 percent of the time, according to a...

AI, Machine Learning Use Data to Improve Patient Satisfaction

by Victoria Bailey

A new artificial intelligence (AI) approach has the potential to improve health outcomes by analyzing patient satisfaction surveys and anticipating patient needs, according to Penn State...

How Is Artificial Intelligence Shaping Patient Engagement Tools?

by Sara Heath

Although patient engagement principles are rooted in timeless concepts like good interpersonal skills and patient motivation, the technologies used to push engagement are indeed at the cutting edge....