Direct Secure Messaging

Out-of-pocket costs for patient portal messages reach $25

March 8, 2024 - It’s getting increasingly common for healthcare providers to bill for patient portal messages, and it’s leaving some patients on the hook for an out-of-pocket bill, albeit the bill is nominal. According to an analysis from the Peterson-KFF Health System Tracker, the bill for a patient portal message can reach up to $25...


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