PatientEngagementHIT

Patient Engagement Strategies

Retail Consumer Experience Key in Consumer-Driven Healthcare

by Sara Heath

Just like retail industries have to cater to shoppers’ needs, healthcare organizations must focus on patient experience in order to thrive in an increasingly consumer-driven landscape. Increasingly, out-of-pocket patient costs are rising...

AHIMA Reviews the Basics of HIPAA Compliant Patient Data Access

by Sara Heath

The American Health Information Management Association (AHIMA) has posted a slideshow and report guiding patients through the proper process of  obtaining their medical records from their providers and navigating HIPAA privacy regulations....

Patient Knowledge Impacts Use of Urgent Care, ED Services

by Sara Heath

Patients need more education to help them determine whether to access care in urgent care centers or the emergency department, according to a survey by New York City-based urgent care provider CityMD. Urgent care centers have come to the forefront...

How Health Payer Communication Boosts Patient Care Access

by Sara Heath

Patient care access and preventive treatment are hallmarks of meaningful patient engagement. However, due to insufficient health payer communications with other stakeholders, patients are often left in the dark about whether or not their payers...

mHealth Use Hinges on Patient Perceptions of App Efficacy

by Sara Heath

Even when mHealth apps have high usability ratings, patients still might not use them due to their own personal barriers, shows a recent study published in the Journal of Medical Internet Research. According to the researchers, this highlights...

Patient-Generated Health Data Discussions Increase Engagement

by Sara Heath

 Despite strong beliefs that patient-generated health data (PGHD) helps improve patient engagement, both patients and providers cite barriers to integrating the data into office visits, according to a survey presented at this year’s...

Negative Patient Experience Tied to More Surgical Complications

by Sara Heath

A new study out of UNC Health Care shows a direct link between negative patient experience reports and surgical complications. The research team examined patient experience reports from approximately 30,000 surgical patients at seven academic...

Patient Portal Use Growing as Engagement Efforts Take Priority

by Sara Heath

Patient engagement is on the rise as a result of a significant increase in patient portal availability and adoption, according to a survey from CDW Healthcare. The survey of 200 chronic care patients and 200 providers shows that patients are...

Patients Call for Better Info, Education on Cancer Treatments

by Sara Heath

Oncologists and other cancer clinicians need to offer more information and education regarding innovative cancer treatments to both patients and caregivers, helping to drive more informed decision-making, according to a recent survey from the...

Patient Activation Levels Drive Health Coaching in Chronic Care

by Sara Heath

New research in the American Journal of Managed Care calls for payer-sponsored care management programs to improve chronic care management by including individualized health coaching elements. Health payers have a financial impetus to improve...

Patients Seek More Support with Chronic Disease Management

by Sara Heath

Ninety-one percent of patients say they need more help with chronic disease management, but their healthcare providers are not delivering all the services they would like, according to a recent survey conducted by Kelton on behalf of West Healthcare....

Collaboration, Health IT Boost Pediatric Medication Adherence

by Sara Heath

Kidney transplant patients often struggle with low levels of medication adherence, a problem that can put some patients at risk of rejecting their new organ. At Cincinnati Children’s, that problem is exacerbated in pediatric and adolescent...

Internet Familiarity Tied to Patient Digital Health Literacy

by Sara Heath

Patients who use the internet more tend to have higher digital health literacy, according to a recent study published in the Journal of Medical Internet Research. As healthcare professionals continue to turn to digital health to improve patient...

Patient Education Reduces Costs, Boosts Asthma Outcomes

by Sara Heath

Community-based patient education programs can help improve asthma management, resulting in better patient knowledge of their condition, lower healthcare utilization, and lower overall healthcare costs, according to a recent study published in...

MD Bill Aims to Restrict Drug Pricing Changes, Access Barriers

by Sara Heath

A Maryland bill could help patients receive uninterrupted access to critical treatments, regardless of changes in their health payer plans by preventing payers from making unreasonable changes to drug prices and medication access. The Continuity...

Patient Portals, Data, Consumer Preferences Top HIMSS17 Trends

by Sara Heath

Healthcare professionals are gearing up to converge on the Sunshine State and preparing to immerse themselves in this year’s HIMSS conference. As stakeholders continue to hear industry and regulatory calls for better patient engagement,...

Despite EHR Adoption, Patients Still Face Record Copying Fees

by Sara Heath

Despite widespread EHR adoption and regulations limiting copying fees, patients still face financial and administrative barriers to health data access, contends a group of authors in a recent JAMA Internal Medicine viewpoint. These barriers often...

Lyft Partnership to Expand Transportation for Healthcare Access

by Sara Heath

LogistiCare, a service for coordinating transportation to non-emergency medical appointments, has partnered with Lyft to help patients access healthcare in an easier and more timely manner. Through this partnership, LogistiCare will leverage...

Shared Decision-Making Reduces Cardiac Admissions from the ED

by Sara Heath

Shared decision-making tools can cut cardiac admissions in the emergency department by empowering patients and clinicians to make more informed choices about their care, according to research published in the British Medical Journal and discussed...

Five Best Practices for Improving Patient Health Literacy

by Sara Heath

Strong patient health literacy is key for improving patient engagement, but it does not occur in a vacuum. Instead, providers should assess and understand outside variables that affect health literacy, such as practice-wide interventions, policy...

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