PatientEngagementHIT

Patient Engagement Strategies

Lyft Partnership to Expand Transportation for Healthcare Access

by Sara Heath

LogistiCare, a service for coordinating transportation to non-emergency medical appointments, has partnered with Lyft to help patients access healthcare in an easier and more timely manner. Through this partnership, LogistiCare will leverage...

Shared Decision-Making Reduces Cardiac Admissions from the ED

by Sara Heath

Shared decision-making tools can cut cardiac admissions in the emergency department by empowering patients and clinicians to make more informed choices about their care, according to research published in the British Medical Journal and discussed...

Five Best Practices for Improving Patient Health Literacy

by Sara Heath

Strong patient health literacy is key for improving patient engagement, but it does not occur in a vacuum. Instead, providers should assess and understand outside variables that affect health literacy, such as practice-wide interventions, policy...

Online Physician Reviews Stressful for Docs, Useful for Patients

by Sara Heath

Seventy-eight percent of providers say that online physician reviews cause them stress, despite the fact that about a half of patients think the reviews are useful, according to a recent study published in the Journal of General Internal Medicine....

Communications on Outcomes Can Boost Shared Decision-Making

by Sara Heath

Surgeons who discuss best and worst case outcomes scenarios as a part of their patient-provider communications see stronger shared decision-making with their senior patients, shows a new study published in JAMA Surgery. Developing shared decision-making...

Best Practices for Advanced Care Planning, End-of-Life Care

by Sara Heath

Clinicians looking to improve their advanced care planning conversations and end-of-life care for their patients should utilize strong interpersonal skills and supplementing them with health IT use. Advanced care planning is the process by which...

How Can Healthcare Professionals Define Patient Engagement?

by Sara Heath

Patient engagement is a widely used buzzword throughout the healthcare industry, but for too long has been only that – a phrase with little tangible definition. But coming to an industry-wide consensus on the meaning and scope of patient...

OIG: VA Still Struggles with Third-Party Patient Care Access

by Sara Heath

The Department of Veterans Affairs needs to bolster its third-party patient care access to help reduce its appointment wait times, according to a recent report from the Office of Inspector General. OIG’s report, which it conducted in response...

Effective Patient Advocacy Starts with Strong Relationships

by Sara Heath

When a patient is diagnosed with a serious chronic or life-threatening condition, more changes than just her health status. These patients often face financial, logistical, and bureaucratic challenges to obtaining quality care, and need strong...

Patient Care Navigators Increase Care Quality, Decrease Costs

by Sara Heath

Non-clinical laypeople make effective patient care navigators, offering a low-cost solution for offering care coordination services to aging cancer patients trying to access quality treatment, according to a recent study published in JAMA Oncology....

Payer Patient Engagement Key for Chronic Disease Management

by Sara Heath

Despite the fact that one out of two Americans is managing a chronic disease, only half say they are getting enough support from their health payers to help them stay engaged in their health, according to a recent HealthMine survey. HealthMine’s...

Arguing for Patient Data Access Amidst Provider Pushback

by Sara Heath

When OpenNotes came onto the healthcare scene in 2011, it introduced the fairly innovative concept of allowing patients to have full access to their clinicians’ notes. Physicians questioned whether this was the right or responsible approach...

Practical Patient-Centered Care Strategies Key for ACO Success

by Sara Heath

As the healthcare industry continues to embrace value-based reimbursement models, accountable care organizations need a strong grip on practical patient-centered care strategies in order to remain competitive, according to a viewpoint published...

How Out-of-Pocket Costs Affect Patient Healthcare Access

by Sara Heath

Patients are increasingly facing high out-of-pocket costs, a trend that can limit their healthcare access and ability to pay for quality services. It is important for providers to understand how high out-of-pocket costs can impact patient treatment...

Do Patient Satisfaction Scores Truly Portray Quality Care?

by Sara Heath

Although touted as important indicators of quality patient care, patient satisfaction measures aren’t an accurate portrayal of positive outcomes and effective treatment, say Justin B. Cohen, MD, MS, Terence M. Myckatyn, MD, and Keith Brandt,...

Patient Demand Drives mHealth Engagement Technology Adoption

by Sara Heath

Patient engagement technology and mHealth have long shown promise for many providers looking to activate their patients in their care. But for some providers, the days of simply considering the potential of patient engagement technology are over...

Using Health IT for Patient Engagement, Consumer Activation

by Laurie Ringlein

Consumers of all ages are becoming empowered and perpetually connected in all aspects of their lives. We see it in the grocery store, on an airplane, at children’s’ soccer games, and shockingly even while driving. This tells us that...

OpenNotes, Patient Feedback Tools Improve Patient Safety

by Sara Heath

A new study from OpenNotes shows that offering patients a method to engage with physician notes and offer feedback on what they see can help improve care outcomes and patient safety. The researchers introduced a feedback tool to 41 physicians...

Patient Portals, mHealth Top 2016 Patient Engagement Trends

by Sara Heath

With value-based care coming to the forefront this past year, healthcare professionals have turned to patient engagement strategies to improve care outcomes and cut healthcare costs. In doing so, a series of trends emerged in 2016. Between patient...

CMS Family, Patient Engagement Strategies to Drive Quality Care

by Sara Heath

CMS has launched a new patient engagement strategy to support each of the agency’s quality and patient-centered care initiatives, according to an agency blog post. The initiative is a part of the agency’s overarching goal to improve...

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