PatientEngagementHIT

Patient Engagement Technologies

Patients Need Strong Broadband for mHealth, Telehealth Access

May 25, 2017 - The AHA and the American Medical Informatics Association (AMIA) are calling on the Federal Communications Commission to make changes to the Rural Health Care (RHC) plan to improve broadband services in rural regions. This will make mHealth and telehealth access more readily available for rural patients, the two groups contended. “Telehealth connects patients to vital health services...


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Patients Need Strong Broadband for mHealth, Telehealth Access

by Sara Heath

The AHA and the American Medical Informatics Association (AMIA) are calling on the Federal Communications Commission to make changes to the Rural Health Care (RHC) plan to improve broadband services in rural regions. This will make mHealth and...

Using Onboarding Automation to Drive Specialty Care Access

by Sara Heath

As the healthcare market becomes increasingly competitive, many specialty practices are looking for the safest and most streamlined strategy to increase patient volume. For many facilities, that means turning to onboarding automation, ensuring...

VA Signs $19M Deal for Patient Appointment Self-Scheduling

by Sara Heath

The VA selected Document Storage Systems as its vendor to enable patient appointment self-scheduling services, fulfilling parts of the Faster Care for Veterans Act of 2016. The $19.6 million contract will help drive better veteran access to healthcare...

Interactive Websites Aid Patient Healthcare Decision-Making

by Sara Heath

An interactive website for patients helped increase patient-led healthcare decision-making by up to 35 percent, according to researchers from the University of California San Francisco (UCSF). The PREPARE For Your Care website, launched in 2013...

Dual Strategy Key for Driving Patient Preventive Screenings

by Sara Heath

Patient-facing decision aids used in tandem with patient navigators are effective in improving the rate of preventive cancer screenings, according to a study published in the Journal of the American Medical Association. Despite general consensus...

60% of Patients Want Stronger Health Payer Communications

by Sara Heath

Health payer communication and engagement with patients is lacking, especially with regard to patient-facing digital tools, according to a new HealthMine survey. The survey of 750 insured patients found that health payers need to do more to support...

mHealth Equally Effective as Manual Chronic Care Management

by Sara Heath

mHealth apps are useful for supporting chronic care management, but no more so than manual, paper-based self-management strategies, according to a study published in the Journal of Medical Internet Research. mHealth apps can specifically benefit...

Limited Adoption Limits Patient Portal Decision Aid Efficacy

by Sara Heath

Patient portals and other health IT can effectively host decision aids for patients, if only they and their clinicians adopt the tools, according to a study published in the Annals of Family Medicine. Having adequate patient decision-making tools...

Facing Negative Patient Feedback Head-On Key for Success

by Sara Heath

Healthcare organizations are increasingly consulting patient feedback surveys and online reviews as a means to assess patient satisfaction with the care experience. In-office survey platforms that collect patient satisfaction data at the point...

Self-Management Tech Better for Wellness than Chronic Illness

by Sara Heath

Tablet-based self-management tools might not be successful in improving specific chronic illnesses, but they do have an effect on overall patient wellness, according to a study published in the Journal of Medical Internet Research. In a randomized...

Personal Patient Portal Messages Can Support Self-Management

by Sara Heath

Patient portals and personal health IT devices are effective for pushing individualized self-management information to patients, according to a study published in the journal eGEMS. Adriana Arcia, study author and researcher at the Columbia University...

Patients Prefer Email, Patient Portals for Lab Result Alerts

by Sara Heath

Most patients prefer receiving their laboratory results online via email or the patient portal, despite some data privacy and security concerns, according to a study published in the American Journal of Managed Care. In a survey of 200 patients...

Patient Portal Benefits in Pediatric Care Must Fuel Parent Use

by Sara Heath

The perceived effectiveness of patient portals in driving parent caregiver engagement in pediatrics is currently limited, presenting more opportunities for healthcare organizations to refine and streamline their patient portal adoption strategies,...

More Provider Communication Increases Patient Secure Messages

by Sara Heath

Providers who want to drive patient engagement through patient portal secure messages may need to step up their own messaging habits, according to a recent study published in the Journal of Medical Internet Research. Secure messages via the patient...

Patient EHR Note Input Boosts Patient-Provider Communication

by Sara Heath

Allowing patients to collaborate on EHR notes to set appointment agendas can improve patient-provider communication, shows a study published in the Annals of Family Medicine. Patients setting the appointment agenda has long been hailed as an...

Patient mHealth App Use Marks Motivation for Healthy Behaviors

by Sara Heath

Patient mHealth app use is a key indicator of motivation for health behavior change, which is an important step in chronic disease management, according to a study published in the Journal of Medical Internet Research. mHealth apps have proven...

Using At-Home Treatment to Drive Patient Satisfaction, Access

by Sara Heath

At-home interactive voice recognition (IVR) therapies may be effective in improving chronic conditions without medication, driving various aspects of patient engagement (i.e. treatment access, feasibility, patient satisfaction), according to...

Seamless Appointment Scheduling Fuels Patient Satisfaction

by Sara Heath

In the age of patient-centered care and strong patient care priorities, healthcare organizations must focus on creating a seamless and satisfying experience for patients. A positive patient experience starts with the appointment scheduling process,...

Targeted Approach Key for Older Adult Patient Portal Adoption

by Sara Heath

Healthcare organizations need patient portal adoption campaigns tailored to older patients to create a more robust portal buy-in, according to research published in the Journal of Medical Internet Research. This is necessary regardless of a patient’s...

Ridesharing Deal to Drive Timely Patient Healthcare Access

by Sara Heath

Lyft and American Medical Response (AMR) have partnered to provide easier transportation and healthcare access for patients receiving outpatient treatment. The partnership will support AMR’s One Call program, which allows patients to call...

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