Patient Data Access News

Patient advocates explore a patient bill of rights for AI

April 16, 2024 - The Light Collective, a patient advocacy organization focused on promoting the patient voice in the health IT space, wants to make sure the industry centers the patient in its frenzy for adopting AI standards. In response to the insurgence of AI, healthcare and technology leaders have formed multiple initiatives to write out AI codes of conduct....

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Top tips for successful patient portal secure messaging

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If you’re a clinician with your inbox open for patient portal secure messaging, you need to make sure you have a good inbox management strategy in place. Coming up against strong patient demand...

Doc bills for patient portal messages are a rare occurrence

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Patient portal messages represent just a drop in the bucket of overall evaluation and management (E&M) services, according to new Michigan Medicine data, findings that may help temper industry...

Patient data access speeds up after 21st Century Cures Act

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Patients are waiting less time to access their imaging and radiology reports today, according to a new report, a trend that’s the credit of the 21st Century Cures Act and the information blocking...

Digital maternal health tools hold promise, but equity question remains

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Digital maternal health tools could be a key piece of the nation’s overall maternal health improvement plan, but the industry is currently staring down serious usability and cultural competence...

Patient portal message responses vary by race, ethnicity

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The doctor is in? For Black patients sending patient portal messages, that might not be true, according to a new study in JAMA Network Open. The analysis of nearly 58,000 patient portal messages sent...

Better change management key to patient self-scheduling buy-in

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Healthcare organizations that have implemented patient self-scheduling technologies have done so with success, but it’s going to require a better change management plan to get the provider and...

Using gen AI to translate medical jargon in discharge notes

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Using too much medical jargon in discharge notes may not be conducive to patient engagement, but researchers from NYU Langone are exploring how generative AI can fix that problem. In a new study...

Out-of-pocket costs for patient portal messages reach $25

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It’s getting increasingly common for healthcare providers to bill for patient portal messages, and it’s leaving some patients on the hook for an out-of-pocket bill, albeit the bill is...

Did COVID-19 Help Close Disparities in Patient Portal Use?

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The COVID-19 pandemic may have increased patient portal use and reduced age- and sex-based utilization disparities, but there are still differences in how often people of certain races and health...

OpenNotes Sets Sights on AI in Healthcare with New OpenNotes Lab

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OpenNotes, the patient advocacy group that’s historically led the charge for better patient data access, is dipping its toes in the AI waters with OpenNotes Labs, an initiative to understand how...

Patient Portals & Open Notes Increase Referral Access by Up to 40%

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Does patient portal access make a difference in referral access after a primary care appointment? According to one new study in the Journal of the American Medical Informatics Association (JAMIA), it...

Patient Trust in Healthcare AI Relies on Use Case, But Familiarity Is Lacking

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Do patients trust AI in healthcare? It depends on what it’s being used for, 44 percent of patients said in a recent athenahealth/Dynata poll that was emailed to PatientEngagementHIT. But even as...

How Can AI Chatbots Help Docs Tailor Patient Education?

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A sample of three studies presented at the 2024 Annual Meeting of the American Academy of Orthopaedic Surgeons (AAOS) is casting doubt on AI chatbots’ and large language models’ abilities...

Are Consumers Left Behind in Healthcare’s Generative AI Talks?

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In the throes of the insurgence of generative AI, healthcare has a huge blind spot: consumers. In a new report from Deloitte, experts found that most healthcare organizations are leaving behind the...

YouTube Unveils Public Health & First Aid Education Videos

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YouTube wants to help viewers learn first aid with a new slate of videos the social media and online video platform has posted to promote public health and first aid education. The move comes as a...

Patients Leery of GenAI for Medical Misinformation Potential

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Four in 10 adults acknowledge that generative AI is ready for the healthcare big leagues, but most still harbor pretty significant concerns about the accuracy and sourcing of the medical information...

CVS Health’s Consumer App Targets Disease Management, Patient Engagement

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CVS Health wants its new consumer app to super charge patient engagement and care and disease management, with the company airing a new video outlining the tool at its investor meeting. “Imagine...

AI-Based Voice Assistants Poised to Support Chronic Disease Management

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Conversational artificial intelligence (AI) could be the key to unlocking better chronic disease management, with new data in JAMA Network Open showing that a voice assistant tool improved glycemic...

Can Gen AI Improve Access to Care, Affordability? Patients Think So

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Patients are excited about the future of generative AI in healthcare, as nearly half say the technology can improve patient access to care and healthcare affordability, according to a survey from...