Patient Data Access News

Ciox Health Faces Lawsuit Over Excessive Health Record Copying Fees

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Ciox Health, a Georgia-based health record management vendor, has reached a $1.85 million settlement to resolve allegations that claimed the company charged excessive health record copying fees during...

Closing Digital Divide Requires More Than Patient Access to Health IT

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It’ll take more than improving patient access to health IT to close the digital divide, according to a new assessment from the VA’s Office of Inspector General. The OIG report found that a...

Patient Engagement Key to Healthcare Consumerism Post-Pandemic

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The healthcare consumerism scales are tipping toward stronger patient engagement, with just under one in five patients saying they are more likely to book their annual wellness checks after the...

Patient Data Access Elusive for Nearly Half of Healthcare Consumers

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Even though the vast majority of Americans want quick patient data access, many of them struggle to obtain their health records, uncovered a new survey conducted by Propellar Insights on behalf of...

Patient Engagement Technology Not Aligned with Patient Expectations

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Patients are demanding more digital health tools that allow them to manage their care, yet this is the area patient engagement technology vendors most fall the shortest of patient expectations,...

Removing Medical Abbreviations Can Boost Patient Portal Understanding

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Medical abbreviations and acronyms have adverse effects on patient understanding of information during patient portal use, a study funded by the National Institutes of Health found. This is happening...

Virgin Pulse Acquires Welltok to Improve Patient Engagement Outreach

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Virgin Pulse, a provider of health and wellbeing solutions, has acquired the consumer activation company Welltok to increase patient engagement and improve health outcomes for members. The companies...

Smartphone Patient Portal Use Lags mHealth Apps For Now

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People aren’t using a smartphone patient portal nearly as much as they are using other mHealth apps on their mobile phones right now, but the potential is there for smartphone patient data access...

Parents Viewing Teens’ Patient Portals Spur Talk of Proxy Accounts

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More than half of adolescent patient portal accounts allow guardian proxy access, according to data published in JAMA Network Open, something the researchers said should be a consideration as...

What Are Omnichannel Patient Engagement Technologies?

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Add yet another phrase to the list of healthcare buzzwords: omnichannel patient engagement technologies. The rise of the health IT sector, combined with a growing appetite from patients for more...

How NIH Uses Community Health Partnership for Participant Engagement

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The National Institutes of Health (NIH) is looking to change the paradigm for medical research participation, working toward better participant engagement and diversity by leveraging strong...

Key Steps for Opening the Digital Front Door, Digital Transformation

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The digital front door isn’t just unlocked; it’s opening wide, and healthcare organizations that want to remain competitive need to figure out how to make it an entrance to a wholly...

4 SDOH Driving Health Disparities in Patient Portal Use

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As patient portal use and access become more commonplace in healthcare, it would be prudent for health IT leaders and clinicians alike to understand the health disparities that can also emerge with...

What Is Patient-Generated Health Data, Why Is It Important?

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The regulatory push for better patient data access, coupled with the insurgence of remote patient monitoring technology, has brought to the forefront a key type of health information: patient-generated...

Research Warns Against Too Many Automated Patient Outreach Messages

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Healthcare organizations that over-leverage their automated patient outreach technologies may run the risk of high attrition, according to new data from the Institute for Health Research at Kaiser...

Is the Digital Divide the Newest Social Determinant of Health?

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As healthcare continues to lean on technological innovations, a new social determinant of health is coming to the forefront: the digital divide. The digital divide is the chasm between those who have...

Behind the Scenes of Epic’s User-Centered Patient Portal Redesign

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Healthcare organizations might be seeing their Epic Systems patient portals looking a little different these days. After a two-year process, the EHR vendor giant has unveiled an updated patient portal...

How Is Artificial Intelligence Shaping Patient Engagement Tools?

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Although patient engagement principles are rooted in timeless concepts like good interpersonal skills and patient motivation, the technologies used to push engagement are indeed at the cutting edge....

4 Ways Smartphones Improve Patient Engagement, Activation

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Most Americans use smartphones not only as a way to communicate with others, but to conveniently manage their day-to-day personal and professional lives in the palm of their hand. For healthcare, that...

What Providers Must Know About Patient Access to Clinical Notes

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Editor's Note: The ONC has since extended the deadline for providing patient access to clinical notes to April 5, 2021. As part of the 21st Century Cures Act, the federal government will soon...