Patient Responsibility News

How Health Payer Communication Boosts Patient Care Access

February 27, 2017 - Patient care access and preventive treatment are hallmarks of meaningful patient engagement. However, due to insufficient health payer communications with other stakeholders, patients are often left in the dark about whether or not their payers will cover certain services. Independence Blue Cross wanted to close that gap in payer-patient communication, equipping beneficiaries with the knowledge...


Effective Patient Advocacy Starts with Strong Relationships


When a patient is diagnosed with a serious chronic or life-threatening condition, more changes than just her health status. These patients often face financial, logistical, and bureaucratic challenges to obtaining quality care, and need strong...

How Out-of-Pocket Costs Affect Patient Healthcare Access


Patients are increasingly facing high out-of-pocket costs, a trend that can limit their healthcare access and ability to pay for quality services. It is important for providers to understand how high out-of-pocket costs can impact patient treatment...

Why Convenience is Key to Optimizing Patient Bill Pay Protocol


As patient financial responsibility continues to rise, some healthcare organizations may struggle to optimize patient bill pay protocols. Digital bill pay tools may be helpful in resolving those problems by making the process more convenient...

Retail Price Transparency Tips Can Boost Patient-Centered Care


Hospitals should consider taking price transparency cues from the retail industry if they wish to thrive in a consumer-driven healthcare environment, suggests a report from PwC.  As out-of-pocket costs continue to rise for patients, healthcare...

High Patient Financial Responsibility Reduces Positive Outcomes


One in four patients who skimp on healthcare due to high financial responsibility see their conditions decline in the long-run, shows a recent survey conducted by Morning Consult and the American College of Emergency Physicians (ACEP). According...

Providers Struggle with Patient Price Transparency, Responsibility


Sixty-three percent of healthcare providers are having trouble providing sufficient price transparency for patients facing a growing financial responsibility, according to a survey by Porter Research and Navicure. The survey of nearly 300 healthcare...

Demonstrating Value Key to Consumer-Centered Healthcare


With patients bearing more financial responsibility, consumer-centered healthcare and a positive patient financial experience will become more important for healthcare organizations, says a whitepaper from the Healthcare Financial Management...

Ensuring Care Access with High Patient Financial Responsibility


As patient financial responsibility for healthcare continues to grow, providers are looking for strategies that will help consumers overcome cost barriers while maintaining access to high quality services. According to a recent report from InstaMed,...

How Healthcare Orgs Can Manage Patient Financial Responsibility


Out-of-pocket patient financial responsibility has increased by 10 percent over the past five years, shows a survey from the Healthcare Financial Management Association (HFMA), leading to frustrations for consumers and potential revenue cycle...

Healthcare Costs Dampen Patient Engagement Despite Satisfaction


If more than 90 percent of patients are satisfied with their primary care,, then why are so many patients going without routine medical treatments? According to one survey, rising healthcare costs may be the culprit. The Physicians Foundation...

HHS Contest to Support Patient-Centered Medical Billing


The medical billing process must become more intuitive in order to boost patient-centered care, says the Department of Health and Human Services. For those reasons, the agency has announced a competition calling on various thinkers in the healthcare...

How Patient Portals Can Produce Revenue Cycle Benefits


In order to accrue financial benefits from implementing a patient portal, healthcare organizations must understand how their customers want to use the technology and why it’s important to keep the tool patient-centered. As risk-based payment...


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