Paving the way to a diverse medical workforce starts with med schools
PatientEngagementHIT When the medical workforce is reflective of the patients it treats, everyone wins. But getting there isn’t going to be an overnight process; instead, leaders in medical education need to start focusing on creating pathways to a career in healthcare. Indeed, a diverse medical workforce is ideal for medicine, experts are increasingly recognizing, in large part because it increases...
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How patient experience data prompted patient engagement improvements
Ensuring an optimal patient experience might be a personal and professional passion for Shanna McCann, a senior experience coach at Children’s Minnesota Pediatric Hospital, but she knows making those improvements relies on cold, hard...
Protecting patient data sharing & ownership with ethical data use
In pursuit of consumer-centered healthcare, the medical industry has seen the growing prominence of patient data sharing. As consumerism has gripped the healthcare industry, health systems across the country are working to crack the code of...
A consumer-obsessed strategy is key to rebuilding primary care
While healthcare consumerism has reshaped the way patients engage and feel empowered in their care, for many health systems, it’s had the opposite effect, fragmenting patient care access and threatening the continuity of primary care...
How a state agency built a public health database
Any good public health organization knows that when it’s designing a community intervention, it has to back it up with evidence. At Activate Allen County, a public health collaborative in Ohio, the group’s Health Atlas is laying...
Top patient engagement strategies for hospital discharge
Strong patient engagement during hospital discharge is a non-negotiable for most healthcare organizations. As hospitals continue to embrace value-based care models, which issue reimbursement based on a set of clinical quality measures, they...
In medicine’s push for workforce diversity, culture of belonging is key
In the past decade, and especially in the last five years, healthcare has been working to crack the code of embedding antiracism into the fabric of the industry through workforce diversity. But far from the quotas sometimes conjured when...
Using the PEMAT to assess patient education materials
As the push for greater patient health literacy gets stronger, the Patient Education Materials Assessment Tool (PEMAT) could be helpful to healthcare providers. Increasingly, healthcare industry experts are touting the role that patient...
Selecting the Right Online Appointment Scheduling Tools for Pediatrics
The patient access team at Nicklaus Children’s Health System knew it would have a lot of needs as it shopped around for a digital self-scheduling option. The Miami-based hospital system serves a pediatric population, 60 percent of...
Top Patient Engagement Challenges Affecting Rural Healthcare
In a challenging industry landscape like medicine, the topic of rural healthcare stands out for its complexity. Those complexities can affect patient engagement efforts, in particular, and can stymie provider efforts to support care...
How Family Physicians Can Solve US Maternal Health Problems
It’s not a secret that healthcare is staring down a maternal mortality problem. But what might be less known is the critical role family physicians can play in ameliorating it. “This country has a lot of work to do on maternity...
Patient Engagement Strategies for Improving Patient Activation
Clinical care is only one step along the path to helping a patient achieve her optimal state of health. While cutting-edge procedures and innovative therapeutics play a critical role in treating or managing diseases, they typically...
Behind Epic’s Award-Winning MyChart Patient Portal Advancements
Epic Systems thinks it’s on the brink of a new frontier in patient portal use, saying MyChart is stock-full of the functionalities consumers want, and users are now leveraging it to move the needle on clinical outcomes and the patient...
How GoodRx Brings Low Drug Costs in Vexing Healthcare Landscape
The cost of healthcare is getting to be a nearly insurmountable problem for patients, leaving the healthcare consumer with a pretty hefty homework assignment if they want to get the best buy for their services and medications. At GoodRx,...
Exploring Healthcare Price Transparency for the Consumer Experience
Shop in any store or for any service, and you will be able to look at the price tag or at least request a quote, but in healthcare, that level of price transparency is unheard of. Rather, patients go into most healthcare encounters not...
Supporting the Provider Experience to Build a Good Patient Experience
Does a better patient experience start with a better staff and provider experience? If you ask Deirdre Mylod, PhD, the senior vice president of Research and Analytics at Press Ganey, it has to. Indeed, there is a key behavioral and workflow...
Cultural Competence in Healthcare: Why It’s Important & How to Build It
Healthcare is undergoing a seismic shift, with the role of public and population health playing a bigger role in patient care than ever before. Core to that role is the increased focus on health disparities, health equity, and cultural...
What Is Health Equity? Tracing Equity Origins & Progress Today
Health equity isn’t just another industry buzzword. As the medical industry works toward true health and well-being for all, health equity has emerged as a critical goal for payers, providers, and healthcare policymakers. Still, the...
Hospital Wayfinding Strategies for a Better Patient Experience
Visiting the hospital can often mean a literal maze to recovery. While patients usually know they have a road paved with care management ahead of them, less is often made of the hospital wayfinding and navigation that can make or break the...
Top Patient Engagement Tech for Remote Chronic Disease Management
Care management has gone digital, with remote chronic disease management, in particular, becoming a more common modality. Of course, there is still always a time and a place for in-person care, but the days of fully analog care management...
