Understanding Proxy Access for the Patient Portal, Privacy Questions
PatientEngagementHIT A medical encounter rarely only involves the patient; with the rise in family engagement, most patients have at least some loved ones involved in their care, making proxy access a key feature of the patient portal. The patient portal is the nexus of patient engagement, granting individuals access to their own medical information, lab and test results, history, clinician notes, and other...
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Understanding Neighborhood, Redlining as Social Determinants of Health
Neighborhood is yet another in a long list of social determinants of health garnering industry attention. Neighborhood is an expansive social determinant of health that ultimately intersects with numerous other social factors, making it a...
How Home Test Kits Are Expanding Patient Access to STI Testing
For a public health campaign to work, it’s going to have to meet people where they’re at. That much is apparent for Joshua O’Neal, the director of the sexual health program for the Fulton County Board of Health in Georgia,...
What Is Trauma-Informed Care & How to Deliver It
In the healthcare industry’s effort to support health equity, another principle has come to the forefront: trauma-informed care. Trauma-informed care is important for achieving health equity because it helps traditionally marginalized...
How Lyft Healthcare Changed Lanes to Social Determinants of Health Work
It was 2016, and the leadership at burgeoning rideshare company Lyft was alerted to several tripped fraud wires. What looked like fraudulent ride requests coming out of Utah for trips in New York turned out to be a medical transportation...
How Patient Engagement, Outreach Support Medication Adherence to PrEP
With the right combination of patient engagement, patient outreach, and medication adherence, Paul Lovely, the executive director at the CARE Center at Dignity Health, said it's completely realistic to tamp down on HIV. “It's...
Considerations for Social Determinants of Health Screening Design
Increasingly, healthcare organizations are starting to design social determinants of health screening processes. Coming as a response to value-based care trends, social determinants of health screenings help clinicians and organization...
Geisinger’s Holistic Maternal Care Model Improves Healthcare Experience
Over the past century, the maternal care model has grown to be somewhat standardized from patient to patient. A birthing person becomes pregnant and has periodic visits with her OBGYN, and once the baby is born, the healthcare experience...
Digital Health Literacy: Why It’s Important and How to Improve It
More healthcare providers are leaning on patient engagement technologies to support self-management and better outcomes. But as the industry becomes more high-tech, digital health literacy becomes a greater threat to health equity....
Understanding Environment, Climate as Social Determinants of Health
As the medical industry continues to understand how social determinants of health impact overall wellness, the topics of environment and climate change have come into view. SDOH specifically refer to the environments in which individuals...
How Do Patient Portals and Personal Health Records Differ?
Patient portals and personal health records (PHRs) are two primary patient engagement technologies enabling patient data access. Still, it can be hard to distinguish between the two. These tools have a lot of overlapping features, leading...
Are Patient Portals the Future of Patient-Provider Relationships?
It’s time for healthcare professionals to begin reconsidering patient portals as not only tools for patient data access, but also as tools for building the patient-provider relationship. As digital health and patient engagement...
How AdventHealth Achieves Optimal Patient Safety, Healthcare Quality
For AdventHealth, one of the biggest faith-based health systems in the country, patient safety isn’t just a tick-the-box metric; it’s essential to overall quality and patient experience. In fact, patient safety fits...
How an FQHC Used Caseworkers for Chronic Disease Management
The Nebraska-based Bluestem Health knew whole-person care that accounts for behavioral health and SDOH would be the key to complex chronic disease management, but in the throes of a nationwide workforce shortage, the federally qualified...
Using Patient Engagement Apps to Reduce Hospital Readmissions
Back when Christopher Meckel, MD, an orthopedic surgeon with Monterey Spine & Joint was a resident, joint replacement surgery didn’t center the patient the way it does today. Most of the considerations happened inside the...
Tips for Designing Community Health Worker Training Programs
The role of the community health worker is becoming more prominent, but that’s leaving some healthcare organizations and public health agencies with a big question. How do they design community health worker training programs?...
Top Effective Social Determinants of Health Interventions
The types of social determinants of health that medical providers may identify in their patients vary, meaning it will take numerous social determinants of health interventions to support patient wellness. But with these hospital- or...
How NCQA Created Measures on Social Determinants of Health Screenings
It’s hard to improve what isn’t measured, the adage goes. At NCQA, newly proposed HEDIS measures look to address that problem in the realm of social determinants of health screenings. HEDIS measures, or Healthcare Effectiveness...
Why Rideshare in Healthcare Is Key to Value-Based Care Success
Across the nation, fee-for-service is giving way to value-based care contracts. And as those scales tip, Buck Poropatich, the new head of healthcare for Lyft, thinks rideshare will be key to value-based care success. This comes after nearly...
Considerations for Recruiting, Hiring Community Health Workers
As team-based care becomes more common in medical practice, healthcare organizations are considering how they invest in non-clinician personnel, like recruiting and hiring community health workers. A community health worker is “a...
