PatientEngagementHIT

Patient Engagement News and Articles

How to Create Patient Satisfaction During the Bill Pay Process

by

As the healthcare industry continues to be marked by high patient financial responsibility and out-of-pocket costs, practice leaders strive to ensure the bill pay process yields high patient satisfaction. After all, a positive experience...

Medicaid Expansion States Improve Patient Access to Healthcare

by

Low-income adult patients living in Medicaid expansion states tend to have better access to healthcare services than patients living in non-expansion states, according to a new report from the Government Accountability Office (GAO). The...

CMS Proposes Drug Price Transparency in Ads Amidst Pharma Pushback

by

A CMS proposal could require drug manufacturers to offer full price transparency in direct-to-consumer advertisements, a move that could be met with legal pushback from the nation’s pharmaceutical trade groups. The CMS proposal...

How Patient Experience in Billing Offices Impacts Patient Payments

by

A poor patient experience with the hospital billing department can have an impact on patient payments and financial responsibility, according to a new survey published by Connance. The Connance Consumer Impact Survey of 2018, which...

How Text Message Communication Improves Patient Outreach

by

For Bill Hambsh, CEO of North Florida Women’s Care, patient outreach and communication looked a lot more like a game of phone tag. The process, which ideally would be marked with efficiency and high patient engagement levels, too...

Patient-Provider Communication Falls Short of Patient Expectation

by

Although patient-provider communication is an essential aspect of the primary care visit, expectations aren’t quite reality, according to data from Samueli Integrative Health Programs, a non-profit healthcare advocacy group. A...

CMS Releases Quality Star Ratings for Medicare Plan Patient Access

by

CMS has released the quality star ratings for Medicare Advantage and Medicare Part D prescription drug plans, according to a public statement. This move comes ahead of the open enrollment session and as a part of the agency’s efforts...

Gag Clause Bills Signed into Law, Improves Healthcare Transparency

by

President Trump has signed into law two bills that prohibit pharmacy gag clauses, or the practice of prohibiting pharmacy and healthcare transparency. The laws – one targeted at Medicare plans and one for private and...

Record Copying Fees, Admin Hurdles Harm Patient Data Access

by

As a part of their calls for overall better patient engagement, healthcare industry professionals say medical practices need to offer easy and streamlined patient data access. HIPAA protocol has made it so practice administrators need to...

Patients Assert Patient Matching Key to Better Health Data Use

by

Patients largely agree that patient matching is an urgent issue and threat to patient safety, but have some security concerns about strategies for overcoming patient matching, according to a new report from Pew Charitable...

Physician Assistant Market Poised to Fill Patient Care Access Gaps

by

The job market for certified physician assistants (PAs) remains strong as healthcare organizations use non-physician clinicians to support patient care access amidst the provider shortage issue, according to new data from the National...

Docs Say Patient Engagement Technology Drives Education, Experience

by

Physicians overwhelmingly support the use of patient engagement technology as a means to improving patient education and patient-provider communication, according to a recent survey conducted by SERMO on behalf of PatientPoint and think...

CMS Revises Medicare Program Manual to Boost Patient Access to Care

by

CMS has made revisions to Medicare’s Program Integrity Manual in an effort to improve patient access to care services and healthcare devices. The revisions will make it easier for Medicare Administrative Contractors (MACs) to...

Nurse Staffing Ratios Tied to High Costs, Patient Safety Savings

by

A Massachusetts ballot question considering mandated nurse staffing ratios will cost the Commonwealth, hospitals, and other healthcare organizations because of increased staffing needs, according to an analysis from the Massachusetts...

Premiums, Deductibles Increase as Patient Healthcare Costs Rise

by

Healthcare costs are continuing to be burdensome for patients, even when patients have health payer coverage, according to a recent survey from the Kaiser Family Foundation. More patients have health plans with a deductible, meaning the...

How Does Medication Prescribing Impact Patient Satisfaction Levels?

by

A new study published in JAMA Internal Medicine found that providers are overprescribing antibiotics for minor respiratory tract infections potentially in an effort to increase patient satisfaction scores. The study, which looked at...

Payer Awards $2M for Social Determinants of Health, Community Health

by

The Aetna Foundation has awarded nearly $2.4 million in grant funding to 25 non-profit organizations working to address the social determinants of health. These grants come as a part of the Aetna Foundation’s Building Healthy...

Do Hospital Closures Impact Rural Patient Access to Care?

by

Rural regions are experiencing hospital closures at a disproportionate rate, putting patient access to care at risk, according to a recent Government Accountability Office (GAO) report. Between 2013 and 2017, 64 of the 2,400...

CMS Updates eMedicare Website to Improve Beneficiary Experience

by

CMS has revamped the eMedicare website, adding new tools to enhance the Medicare beneficiary experience when searching for a health plan. These updates include tools aimed at making it easier for beneficiaries to understand plan details,...

Understanding the Patient’s Role in Addressing Patient Matching

by

Patients may have a key role to play in the healthcare industry’s pursuit of addressing patient matching and health data exchange challenges, according to a new report from the Pew Charitable Trusts. With the industry well on its...

X

Sign up for our free newsletter:

Our privacy policy


no, thanks

Continue to site...