PatientEngagementHIT

Patient Engagement News and Articles

VA Drives Plans for Patient Education, Experience Improvement

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The VA Health Administration implemented an online tool to drive patient education about post-traumatic stress disorder (PTSD) and mental health treatment options. The PTSD Treatment Decision Aid outlines different evidence-based treatments,...

Closing Language, Patient Safety Barriers with Interpreters

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In an increasingly diversifying patient population, it will be crucial for healthcare organizations to adopt strong interpretive services to ensure patient safety and a positive patient experience. By offering strong interpretive services –...

CMS Proposal Supports Nursing Home Patient Decision-Making

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CMS has proposed revisions to long-term care facility requirements that would remove rules prohibiting arbitration clauses in facility agreements. The agency intends these revisions to ease provider burden, offer better transparency in the arbitration...

4 Steps to Successful Patient Portal Adoption, Integration

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Between regulatory requirements and calls for stronger patient-centered care, patient portal adoption has become an integral part of a healthcare organization’s health technology suite. Patient portals are an important regulatory requirement,...

How to Protect Vulnerable Patients from ED Overcharges

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Minority patients and those who do not have health insurance often face higher emergency department costs compared to other patients, opening the door for policy measures to protect vulnerable patients, according to researchers from Johns Hopkins...

Top Challenges to Collecting Patient Financial Responsibility

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Collecting patient financial responsibility is a key aspect of the patient encounter with healthcare revenue cycle. Healthcare organizations strive to create a clear and simple mechanism for collecting patient payments that keep the revenue cycle...

Stronger Patient Education Key for High Cancer Health Literacy

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Clinicians must use stronger patient education strategies to help increase health literacy in cancer patients, according to a study published in the Journal of the American Board of Family Medicine. Treatment decisions for certain types of cancers,...

Why Do Patients Quit Chronic Care Self-Management Programs?

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Digital chronic care self-management programs need to be at least somewhat tailored to individual patients and include face-to-face clinician interactions to maintain high intervention adherence, according to research published in the Journal...

Patients Say Primary Care Access Pushes Health Industry Growth

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Patients agree that primary care access is key to improving the healthcare industry, and they want to see better support for patients and primary care physicians, according to a survey from Health is Primary, a campaign hosted by Family Medicine...

Digital Patient Engagement Measures Aid Clinician Improvement

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A Boston-based research team has developed a viable set of digital patient engagement measures to determine how well patient portals and health IT activate patients in their care, according to a report in the Journal of Medical Internet Research....

Patients Need Strong Broadband for mHealth, Telehealth Access

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The AHA and the American Medical Informatics Association (AMIA) are calling on the Federal Communications Commission to make changes to the Rural Health Care (RHC) plan to improve broadband services in rural regions. This will make mHealth and...

Is Administrative Data a Quality Patient Satisfaction Measure?

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Administrative data about healthcare facility characteristics offers some insight into patient satisfaction, helping to inform specific practice improvements, according to a study published in the American Journal of Managed Care. Although many...

Improving Nurse Communication with a 56-Second Strategy

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Using nurse communication to deliver compassionate care is a high priority in the healthcare industry, especially considering the unique impact nurses have on the patient experience. Nurse empathy and communications have a tremendous effect on...

Rising Out-of-Pocket Drug Costs Spur Patient Financial Woes

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Out-of-pocket drug costs are growing, with 25 percent of patients paying more for their prescriptions now than they did one year ago, showed a survey from the Consumer Reports Best Buy Drugs. The survey of 1,000 prescription-taking patients found...

Walgreens Partnership Boosted Patient Mental Health Screening

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A partnership between Walgreens and Mental Health America (MHA) resulted in an increase in patients screening for mental health and taking the steps to manage a mental illness. The partnership, forged last year, included an online platform on...

Using Onboarding Automation to Drive Specialty Care Access

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As the healthcare market becomes increasingly competitive, many specialty practices are looking for the safest and most streamlined strategy to increase patient volume. For many facilities, that means turning to onboarding automation, ensuring...

VA Signs $19M Deal for Patient Appointment Self-Scheduling

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The VA selected Document Storage Systems as its vendor to enable patient appointment self-scheduling services, fulfilling parts of the Faster Care for Veterans Act of 2016. The $19.6 million contract will help drive better veteran access to healthcare...

Health Coaching Drives Patient Behavior Change, Weight Loss

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Health coaching conducted by medical assistants is an effective measure for preventing or managing chronic illness, alleviating some management burden from clinicians, according to a study published in the Journal of the American Board of Family...

AHA Lauds Bill for Patient Access to Rural Emergency Hospitals

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Bipartisan legislation to improve patient access to rural emergency hospitals has been introduced to Congress, according to multiple sources. The Rural Emergency Acute Care Hospital (REACH) Act would create a new rural emergency hospital classification...

Interactive Websites Aid Patient Healthcare Decision-Making

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An interactive website for patients helped increase patient-led healthcare decision-making by up to 35 percent, according to researchers from the University of California San Francisco (UCSF). The PREPARE For Your Care website, launched in 2013...

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