Healthcare organizations might be seeing their Epic Systems patient portals looking a little different these days. After a two-year process, the EHR vendor giant has unveiled an updated patient portal that Epic said prioritized...
“It takes a village” takes on a whole new meaning when you apply it to healthcare. For Desha Dickson, associate vice president of Community Wellness at Reading Hospital, it takes a literal village — or in her words,...
When COVID-19 first came ashore in the United States, it quickly became apparent that the virus would bring to light racial health disparities that have long pervaded the healthcare industry. It didn’t take long for the virus, which...
When it comes to nurse engagement, efforts must go a lot further than just driving good job satisfaction. In fact, nurse excellence isn’t entirely about the nurses at all, although they are important. Instead, nurse engagement is an...
The healthcare industry has come to a consensus that the social determinants of health and population health are essential considerations for delivering on value-based care. But it takes a village, as the adage says, and organizations need...
It’s been 20 years since the Institute of Medicine — known now as the National Academy of Medicine — published the groundbreaking report, To Err is Human. And in that time, the healthcare industry has seen vast changes,...
With the industry’s growing awareness that the social determinants of health have a considerable impact on patient health, more organizations are leaning on community health partnerships to address patient needs. But bringing together...
As healthcare professionals continue to weigh hospital amenities and a luxurious hospital and patient experience, nurse leaders from Lucile Packard Children’s Hospital Stanford, a part of Stanford Children’s Health, have...
Chronic disease management may rank as one of the key priorities in the healthcare industry right now. With a multi-billion-dollar price tag, ensuring patients know how to manage their illnesses and prevent costly health episodes is a key...
Patient rounding is a tried and true element of the patient experience. Nurses making their way in and out of patient rooms drives quality patient-provider relationships, ensures more patient safety, and allows nurses to assess and...
The ICU is a scary place for patients and their family caregivers. Patients are a mess of wires and medications, facing what is often a life-threatening condition. Providers are working to treat patients to save their lives in a way that...
Using nurse communication to deliver compassionate care is a high priority in the healthcare industry, especially considering the unique impact nurses have on the patient experience. Nurse empathy and communications have a tremendous effect...“When I talk about making a connection with patients and the six themes of compassionate, connected care, nobody ever argues against it,” Dempsey said in an interview with PatientEngagementHIT.com. “Everybody wants to do...