PatientEngagementHIT

Patient Engagement Resources

5 Lessons From Urgent Care

As Urgent Care lives within the services business, patient engagement and customer service are crucial. Shaun Ginter, CEO and President of CareWell Urgent Care, oversees 15 centers within Massachusetts and Rhode Island. He spoke with athenaInsight... Download white paper

4 Keys to Patient Portal Engagement

It’s not always easy to convince patients to use portals, or even sign up for them in the first place. Boosting adoption rates of the portal will allow patients to look at their medical information, ask their doctor questions, and handle... Download white paper

Increase Patient Satisfaction and Practice Revenue with Texting

Texting is a great way to communicate with patients anytime without being intrusive. It’s easy. It’s inexpensive. Best of all, it’s what your patients want. But pudding is supposed to be full of proof, right? So we’ve... Download white paper

Getting Ahead With Telehealth: How to Launch and Maintain a Successful Platform

With recent surveys indicating more than three-quarters of all hospitals and health systems having some sort of telehealth program in pilot stages or in place, the time is right for administrators to take a closer look at the platform. How can... View webcast

How Multi-Format Digital Wayfinding Empowers Patients and Visitors

Different people have different preferences, priorities and needs—all of which can change depending on the circumstances bringing them to the hospital. Luckily, with multi-format digital wayfinding, you can serve all of them well with a... Download white paper

Mobile Marketing Automation: Why it Matters and How to Get Started

Mobile has become central to consumers’ lives, accounting for nearly two thirds of all digital media minutes spent in the U.S. What’s more, mobile apps are now dominating the digital experience, claiming more than 50 percent of all... Download white paper

How a Comprehensive Wayfinding Strategy can Reduce Missed Appointments & Boost Patient Satisfaction

Hospitals are like miniature cities: They grow and change in ways that aren’t always orderly or predictable. Buildings get remodeled or repurposed. Wings get added or extended. Routes and connections may or may not make sense from... Download white paper

The Dawn Of Data-Driven Healthcare

Advancements in technology and access to new data sources have changed the ways in which healthcare provider organizations can improve patient experiences and outcomes while reducing costs. Analytics that improve quality outcomes like reduced... View webcast

Case Study: Children’s Medical Group: Improving Interoperability Between Practices

Dr. Craig Summers, founder of Children’s Medical Group, maintains a close working relationship with Yale New Haven Hospital where many of his patients are born, operated on, and referred to for specialist treatment. For more than three... Download white paper

Thriving as an Independent Practice:  The 5 Keys to Success

This whitepaper identifies 5 capabilities as essential building blocks for thriving independent practices. With this strong foundation, practices can successfully chart their own course through industry change, and providers thinking of starting... Download white paper

Powering Peer Coaching with Digital Health Technology to Improve Addiction Recovery Outcomes

Technology has the power to dramatically improve today’s model of addiction care. Technological solutions enable engagement to better support individuals living with the disease and help them manage and sustain their recovery long term.... Download white paper

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