From health policy debates and new payment models to high deductible health plans and patient billing, healthcare organizations faced an abundance of revenue cycle management changes and challenges in 2017. Value-based reimbursement continued to replace fee-for-service payment structures, especially with CMS launching MACRA. The debate surrounding the Affordable Care Act also had healthcare executives unsure how to proceed with healthcare payment reform.
All the while, health systems, hospitals, and practices had to stay the course with ensuring operational and revenue cycle management efficiency. Organizations sought new methods to improve all aspects of revenue cycle management, including claims management, denials management, patient financial responsibility, and contract management.
The demand for lower costs and better care quality, as well as revenue cycle management efficiency, is unlikely to subside as a new year approaches. And 2018 is likely to hold just as many revenue cycle management changes and challenges as the previous year.
However, finance and revenue cycle management leaders can brace for changes in this constantly evolving industry. In this webcast, listeners will discover 2018 predictions and action items that will top healthcare revenue cycle management priority lists. Attendees will hear about the following:
- How will revenue cycle management evolve in 2018
- What revenue cycle management areas leaders should prioritize
- Best practices for claims management, A/R, denials management, patient financial responsibility, and contract management
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