PatientEngagementHIT

How to Stop Making Patients Pay the Price for Poor Communications

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Sponsored by: Spok

Thirty percent of malpractice lawsuits cite communication as a contributing factor.1 Communication is also cited as a root cause in 21 percent of sentinel events.2

Learn how you can improve your hospital’s communications in these three key areas and stop making patient pay the price for communication failures and breakdowns:

  1. Care team coordination: Manage communications involving patient handoffs, admission requests, and information exchanges among clinical care team members
  2. Managing alarms: Separate important signals from the background noise of constant alarms and alerts
  3. Situational awareness of key events: Make sure the right team member is informed of important patient events with actionable information and accountabilit

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