Provider-Patient Texting is Poised for Growth

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Sponsored By: West

Compared to seven years ago, today’s patients are twice as likely to prefer communicating with their healthcare provider through texting. A recent West survey found that the demand for text communications in healthcare continues to rise, and patients want texts for more than just appointment reminders.

Text messaging will continue to gain popularity as the preferred method of communication, and providers who fully leverage texting will garner better patient engagement. Download this white paper to discover how patients view text messaging and how to fully leverage this communication method along the continuum of care to meet their expectations.

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