PatientEngagementHIT

Best Practices

How Can Providers Drive Transitions of Care for Teen Primary Care?

October 22, 2018 - Healthcare providers should consider special patient populations in conjunction with strong care coordination and patient education during adolescent transitions of care from pediatrics to adult primary care, according to a new guidance. The guidance, written by representatives from the American Academy of Pediatrics (AAP), the American Academy of Family Medicine (AAFP), and the...


More Articles

How to Create Patient Satisfaction During the Bill Pay Process

by Sara Heath

As the healthcare industry continues to be marked by high patient financial responsibility and out-of-pocket costs, practice leaders strive to ensure the bill pay process yields high patient satisfaction. After all, a positive experience...

Refining Price Transparency Tools to Increase Patient Use, Cut Costs

by Sara Heath

With patient financial responsibility posing a challenge throughout the healthcare industry, more healthcare experts are looking to price transparency to help patients make healthcare decisions and potentially decrease healthcare...

Best Practices for Patient-Centered Appointment Agenda-Setting

by Sara Heath

A new study from the Mayo Clinic showed that doctors only spend about 11 seconds listening to a patient during appointment agenda-setting before interrupting the patient with their own viewpoint. These results point to a need to improve...

The 4 Steps to Managing Online Provider Reviews in Healthcare

by Sara Heath

Online provider reviews have sparked debate across the medical industry as consumer culture in healthcare has prompted more patients to leave online comments. These comments are often to the chagrin of providers, who say feedback...

Solutions for Reducing Healthcare Appointment Wait Times for Patients

by Sara Heath

Long appointment wait times are an age-old problem in healthcare. While some patients find themselves waiting extraordinary times in the office waiting room, others are waiting days, weeks, or even months to get their foot in the...

How to Incorporate Family Caregivers in Chronic Care Management

by Sara Heath

During chronic care management and other health episodes, the role of the family caregiver is increasingly recognized and incorporated into care plans. Many healthcare organizations are tapping family members to inform their treatment...

Top Tips for Successful Patient Portal Secure Messaging

by Sara Heath

Secure messaging via the patient portal has presented a new frontier for patient-provider communication. What was previously discussed via telephone calls or during in-person follow-up appointments can now be done digitally, helping to...

How to Create, Conduct Community Health Needs Assessments

by Sara Heath

Healthcare organizations working toward addressing the social determinants of health are using community health needs assessments (CHNAs) to determine the best path forward. From uncovering community health and social woes to identifying...

3 Best Practices for Balancing EHR Use and Patient Engagement

by Sara Heath

Healthcare professionals have been challenged with balancing EHR use and patient engagement during the clinical encounter as technology has evolved over the past 20 years. Providers face significant regulatory requirements for EHR use and...

How Housing Support Addresses the Social Determinants of Health

by Sara Heath

Housing insecurity is a critical social determinant of health, demanding the attention of healthcare industry professionals, according to a new guidebook from the American Hospital Association (AHA). The report specifically focuses on...

3 Lessons from Retail to Enhance Consumer-Centered Healthcare

by Sara Heath

In the wake of increased out-of-pocket patient spending and value-based care initiatives, the medical industry is embracing the importance of consumer-centered healthcare. Patients are being viewed as key stakeholders in their own care...

How to Develop Community Health, Patient Outreach Efforts

by Sara Heath

The AHA has published a toolkit to help drive community health and improve patient outreach efforts in rural regions and vulnerable urban communities. As healthcare becomes increasingly value-based, hospitals are working to use their...

4 Patient Education Strategies that Drive Patient Activation

by Sara Heath

As meaningful patient engagement continues to be a core priority for healthcare professionals, clinicians need a thorough understanding of patient education strategies. Ensuring patients are knowledgeable about their healthcare is the...

6 Steps to Improving the Patient, Family Engagement Process

by Sara Heath

As patient and family engagement continue to be key measures of quality care and a humanistic imperative for clinicians, most practices will need to undergo a practice culture shift. Healthcare professionals detail the importance of...

Building Successful Healthcare Patient Advisory Councils

by Sara Heath

Patient-centered care is a key component of current health system goals. But amidst patient portals, mHealth engagement apps, and patient satisfaction surveys, how can providers make sure these efforts truly serve the patient? For some...

Guidelines for Designing Patient-Centered Research Initiatives

by Sara Heath

Developing patient-centered research initiatives is key to driving meaningful study protocol and fueling literature that is useful and relevant to patients. However, not enough healthcare experts are well-versed in how to create...

5 Patient-Centered Strategies to Improve Patient Safety

by Sara Heath

Patient safety is a key aspect of patient-centered care and is tied to the patient experience and health outcomes. However, all too often healthcare professionals view patient safety and patient-centered care as two different issues....

3 Best Practices to Improve the Healthcare Patient Experience

by Sara Heath

As healthcare continues to embrace patient-centered care strategies, industry stakeholders have begun to focus on improving the patient experience. Per the Agency for Healthcare Research and Quality (AHRQ), the patient experience...

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