Clinical Quality Measures

3 Interdependent Variables Defining the Patient Experience

May 8, 2017 - Healthcare professionals can define the patient experience by a series of interdependent categories, including facility organization, care outcomes, and healthcare design, according to a study published in the journal Patient Experience. “Today, traditional processes are being challenged because patient outcomes have become the basis of healthcare reimbursements and incentives,”...

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Patient-Reported Outcomes Inadequate Clinical Quality Measures

by Sara Heath

Patient-reported outcomes (PROs) are not an accurate clinical quality measure, although they are valuable for promoting patient-centered care, according to research out of Kaiser Permanente’s Institute of Research. The study, published...

Is Yelp an Effective Patient Resource for Treatment Decisions?

by Sara Heath

Positive Yelp reviews are correlated with key clinical quality metrics, suggesting that the platform is an effective and accessible resource for patients making treatment decisions, according to a new report conducted by the Manhattan Institute...

End-of-Life Patient Satisfaction Hinges on Longer Hospice Care

by Sara Heath

Hospice care plays an important role in improving patient satisfaction and fulfilling end of life wishes for patients with cancer, according to a recent study published in the Journal of Clinical Oncology, but the benefits are dependent upon...

CMS Updates Nursing Home Star Ratings for Quality Transparency

by Sara Heath

The Centers for Medicare & Medicaid Services has released an updated set of quality star ratings for nursing homes in an effort to boost quality transparency and support patient decision-making. According to a press release, these updates...


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