Consumerism in Healthcare

As 2019 Nears, Experts Look to Consumer-Centric Health IT

December 17, 2018 - As health IT professionals look at ahead to 2019, they should expect an ecosystem that is consumer-centric and that reflects the patient-centricity that so defines chronic disease and care management, according to Chris Zant, the digital leader for Life Sciences at Deloitte. The app store has long been home to thousands of tools targeted at improving patient engagement, explained Zant,...

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Consumer-Centric Healthcare Lags Amid Value-Based Care Priorities

by Sara Heath

Healthcare organizations aren’t making much progress in becoming more consumer-centric, even as industry forces are calling for better patient engagement and activation in healthcare, according to a recent report from healthcare...

Consumer-Centered Healthcare Improves, Focus on Innovation Key

by Sara Heath

Healthcare organizations are making strides toward more consumer-centered healthcare, putting special focus on better patient access to care and positive hospital experiences. However, more progress is necessary to true evolve into a...

How Chronic Disease Management Programs Support Patient Experience

by Sara Heath

Healthcare organizations across the country are shifting their patient engagement efforts toward a more consumer-oriented and retail-style strategy. Hospitals and clinics are increasingly concerned with their online reputations, while at...


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