Patient Engagement

Online Reviews Show Patients Seek Strong Patient-Provider Communication

August 3, 2023 - A recent analysis of Yelp reviews shows that strong patient-provider communication is key to a good online provider review. The study, which looked at plastic surgeons in particular, also showed that clinician competence and good clinical outcomes are also important. The rise of healthcare consumerism in recent years has impacted the way patients...


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Online Reviews, Patient Experience Outweigh Loyalty in Provider Selection

by Sarai Rodriguez

Online reviews and positive patient experiences are now critical in provider selection, and patients are quick to switch if their standards are not met, according to Tebra’s “2023 Patient...

Follow-Up Care Missing for Half of Kids with Mental Health Emergencies

by Sarai Rodriguez

A recent study showed that rates of follow-up care are lacking among children with mental health emergencies, underscoring the need for stronger patient engagement after hospitalization. These...

Patient Data Access is Insufficient for 60% of Healthcare Consumers

by Sarai Rodriguez

Providing patients with easy access to their health information can improve patient engagement. Yet, recent findings revealed that 60 percent of consumers don’t have adequate...

Mobile Healthcare Pilot Bolsters Chronic Disease Medication Adherence

by Sarai Rodriguez

An integrated mobile healthcare program focused on patient transitions from hospital to home was able to improve the likelihood of chronic disease medication adherence for patients with lung and heart...

In-Person Patient Portal Training Raises Patient Satisfaction

by Sarai Rodriguez

Healthcare organizations can trigger improvements in patient satisfaction and engagement by providing in-person patient portal training to hospitalized patients, according to a study from the Ohio...

Caregiver Engagement During Care Transition Cuts Hospital Readmission

by Sarai Rodriguez

Transitioning patients from one setting to another is an especially vulnerable time that can result in adverse effects. According to new data, caregiver engagement across healthcare transitions of...

Subsidized Supermarkets Lower Obesity Risk for Low-Income Children

by Sarai Rodriguez

The establishment of subsidized supermarkets trimmed obesity risk among low-income children residing near those supermarkets, researchers at NYU Langone Health found, shining a light on how access to...

Virgin Pulse Acquires Welltok to Improve Patient Engagement Outreach

by Victoria Bailey

Virgin Pulse, a provider of health and wellbeing solutions, has acquired the consumer activation company Welltok to increase patient engagement and improve health outcomes for members. The companies...

What Does Patient-Centered Care Truly Mean?

by Sara Heath

Patient-centered care may be the healthcare buzzword of the past decade, with industry leaders spouting off the phrase as a panacea for all of medicine’s biggest challenges. It’s a natural...

AANA Name Change Sparks Controversy, Patient Safety Concerns

by Jill McKeon

The American Association of Nurse Anesthetists will now refer to itself as the American Association of Nurse Anesthesiology (AANA), but industry groups are concerned about how the name change will...

4 Ways Smartphones Improve Patient Engagement, Activation

by Hannah Nelson

Most Americans use smartphones not only as a way to communicate with others, but to conveniently manage their day-to-day personal and professional lives in the palm of their hand. For healthcare, that...