PatientEngagementHIT

Healthcare Costs

Industry Groups Call on Protections from Surprise Medical Bills

December 11, 2018 - The healthcare industry must adhere to a set of core standards to protect patients from surprise medical bills, said a group of industry leaders in a new position statement. The statement was issued by America’s Health Insurance Plans (AHIP), American Benefits Council, Blue Cross Blue Shield Association, Consumers Union, The ERISA Industry Committee, Families USA, National...


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Confronting Indirect Patient Healthcare Cost Hurdles, SDOH

by Sara Heath

Patients face numerous indirect healthcare cost hurdles that impact their ability to access treatment, according to a recent guidance from America’s Essential Hospitals. The guidance, which comes as a part of an entire library of...

Can Medical Crowdfunding Address Patient Financial Responsibility?

by Sara Heath

As patient financial responsibility continues to grow, healthcare consumers are looking for ways to pay for their medical bills. In that pursuit, medical crowdfunding has emerged. Medical crowdfunding is the practice of collecting...

Price Transparency Essential to Lower Out-of-Pocket Patient Costs

by Sara Heath

Price transparency and clarity within the chronic care management medication supply chain will be essential for reducing out-of-pocket patient costs, according to a new report from the Congressional Diabetes Caucus. The report, which...

Retirees Need More Savings for Out-of-Pocket Healthcare Costs

by Sara Heath

Retired Medicare beneficiaries need to see their savings accounts swell by 9 percent if they want to cover their out-of-pocket healthcare costs, according to new data from the Employee Benefit Research Institute (EBRI). Those...

Health Payer Incentive Program Supports Patient Drug Price Shopping

by Sara Heath

UnitedHealthcare has announced plans to offer a rewards program for patients who seek out lower-cost drug options. This comes as part of the health plan’s efforts to put a cap on prescription drug spending and empower patients to...

HHS Drug Payment Proposal May Cut Out-of-Pocket Patient Costs

by Sara Heath

HHS has unveiled the International Pricing Index (IPI), a proposed payment model that would allow Medicare to set drug prices at rates closer to those in other developed nations. This move has the potential to reduce out-of-pocket patient...

Patient Financial Struggles Suggest Need for Better Payment Plans

by Sara Heath

Over one-quarter of families are delaying medical care because of cost concerns and high patient financial responsibility, according to a recent survey conducted by ORC International on behalf of AccessOne. Payment plans and other...

Breaking Down HHS Drug Advertisement, Price Transparency Proposal

by Sara Heath

A storm is brewing between the Department of Health & Human Services and the pharmaceutical industry, as experts on both sides debate drug advertisements and requirements for consumer-centered price transparency. Causing the debate is...

How to Create Patient Satisfaction During the Bill Pay Process

by Sara Heath

As the healthcare industry continues to be marked by high patient financial responsibility and out-of-pocket costs, practice leaders strive to ensure the bill pay process yields high patient satisfaction. After all, a positive experience...

How Patient Experience in Billing Offices Impacts Patient Payments

by Sara Heath

A poor patient experience with the hospital billing department can have an impact on patient payments and financial responsibility, according to a new survey published by Connance. The Connance Consumer Impact Survey of 2018, which...

Gag Clause Bills Signed into Law, Improves Healthcare Transparency

by Sara Heath

President Trump has signed into law two bills that prohibit pharmacy gag clauses, or the practice of prohibiting pharmacy and healthcare transparency. The laws – one targeted at Medicare plans and one for private and...

Nurse Staffing Ratios Tied to High Costs, Patient Safety Savings

by Sara Heath

A Massachusetts ballot question considering mandated nurse staffing ratios will cost the Commonwealth, hospitals, and other healthcare organizations because of increased staffing needs, according to an analysis from the Massachusetts...

Premiums, Deductibles Increase as Patient Healthcare Costs Rise

by Sara Heath

Healthcare costs are continuing to be burdensome for patients, even when patients have health payer coverage, according to a recent survey from the Kaiser Family Foundation. More patients have health plans with a deductible, meaning the...

Patients Say US Drug Prices “Unreasonable,” Need Gov’t Attention

by Sara Heath

Seventy-seven percent of patients believe US drug prices are “unreasonable,” but most don’t approve of current government solutions to combat high drug costs, according to a recent survey conducted by NORC at the...

Senate Moves Toward Drug Price Transparency in Consumer Ads

by Sara Heath

Better drug price transparency in direct-to-consumer marketing plays a key role in a funding package that has recently passed in the Senate. In a bipartisan amendment funding both the Health, Education, Labor, and Pensions (HELP) and...

How Medication Overutilization Drives Out-of-Pocket Healthcare Costs

by Sara Heath

Medication overutilization is costing patients thousands of dollars in out-of-pocket healthcare costs, according to a recent report from the AARP. Specifically, unnecessarily prolonged prescription of dementia medications is running up a...

Retail Chain Deals to Improve Patient Care Access, Care Coordination

by Sara Heath

A new partnership between healthcare payer Anthem and Walmart will improve patient care and more affordable access to over-the-counter (OTC) medications. The program, set to launch in January 2019, will allow beneficiaries of...

Healthcare Costs Limit Patient Access to Care for DoD Beneficiaries

by Sara Heath

Patients enrolled in the Department of Defense’s military health plan are facing high healthcare costs, hampering adequate patient access to care and patient satisfaction, according to a recent survey from the Military Officers...

More Urgent Care, Retail Clinics Offer Low-Cost Patient Care Access

by Sara Heath

Urgent care clinics and retail clinics are on the rise across the state of Massachusetts, offering more convenient patient care access for a low cost, according to a recent report from the Massachusetts Health Policy Commission (HPC). The...

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