PatientEngagementHIT

Healthcare Costs

Assessing How Healthcare Consumers Access Doctor’s Appointments

December 4, 2017 - When a healthcare consumer finds herself in need of a new provider or a doctor’s appointment, she may start by going to her computer and looking up online reviews and other information about the clinician she’s considering visiting. This is different from several years ago, when patients simply called their local primary care physician or referred specialist, said Alexandra Morehouse,...


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Provider, Patient Views Differ on Healthcare Cost, Tech Use

by Sara Heath

Providers don’t always have a good grip on patient views, especially with regard to healthcare cost and technology use, according to a recent survey from Conduent Healthcare. The survey of nearly 500 patients and 150 providers across the...

Patients Say Healthcare Costs Rising, Care Quality Stays Stagnant

by Sara Heath

You get what you pay for, the saying goes. But in healthcare, patients say healthcare costs are rising with little payoff for improved care quality, according to a recent survey conducted by Kelton Global on behalf of West Healthcare. The survey...

Patient Healthcare Costs Up 30%, Spurs Patient Billing Changes

by Sara Heath

Patients and providers alike are looking for patient-centered billing solutions that will help mitigate the effects of increasing patient healthcare costs, according to a recent report from Black Book. The report covered separate surveys of patients...

Money Woes, Out-of-Pocket Patient Costs Limit Cancer Care

by Sara Heath

Sixteen percent of healthcare consumers are experiencing high or overwhelming financial distress as a result of high out-of-pocket patient costs for cancer care. This can ultimately impact patient willingness or ability to access treatment, according...

How Healthcare Orgs Offer Price Transparency to Patients

by Sara Heath

Offering price transparency to patients is a rising priority in the healthcare industry. As more patients face high out-of-pocket costs, they are looking to manage their own healthcare spending. Industry experts acknowledge that notifying patients...

3 Factors Swaying Patient Decisions for Treatment Facilities

by Sara Heath

In the age of healthcare consumerism, patients are increasingly activated in their own healthcare. This includes in making decisions for treatment facilities at which patients wish to receive their care. Patients are largely spending their own...

Health Consumers Want Digital Patient Payments from Providers

by Sara Heath

Payers and providers should consider adopting digital patient payments to meet increasing consumer demand in healthcare, according to a recent InstaMed report. The 2016 Trends in Healthcare Payments Annual Report surveyed thousands of consumers,...

How to Protect Vulnerable Patients from ED Overcharges

by Sara Heath

Minority patients and those who do not have health insurance often face higher emergency department costs compared to other patients, opening the door for policy measures to protect vulnerable patients, according to researchers from Johns Hopkins...

Rising Out-of-Pocket Drug Costs Spur Patient Financial Woes

by Sara Heath

Out-of-pocket drug costs are growing, with 25 percent of patients paying more for their prescriptions now than they did one year ago, showed a survey from the Consumer Reports Best Buy Drugs. The survey of 1,000 prescription-taking patients found...

Should Value-Based Care Measures Become Patient-Centric?

by Sara Heath

The healthcare industry must make value-based care assessments more patient-centric, ensuring that value measures consider variables that are important to patients, stated a pair of industry leaders in a Health Affairs op-ed. As patients increasingly...

Patients Prioritize Costs, Convenience when Selecting Docs

by Sara Heath

Healthcare costs and convenience are top of mind for patients when selecting their doctors, according to a report published by locum tenens provider Weatherby Healthcare. In a survey of nearly 500 adult patients, a research team found that 77...

Low Medication Adherence Negates Medicare Cost-Sharing Savings

by Sara Heath

Although cost-sharing saves Medicare money on pharmaceutical expenses, these savings are likely negated by low medication adherence and eventual health complications, found a new study published in the American Journal of Managed Care. High chronic...

AARP Law Supports Family Caregiver Engagement in Discharge

by Sara Heath

The Ohio state legislature has unanimously passed a law that will require hospitals to train and engage family caregivers in at-home patient care, easing the transition during hospital discharge. AARP Ohio proposed the AARP Caregiver Advise,...

Patient-Centered Care Models Enhance End-of-Life Cancer Care

by Sara Heath

Patient-centered medical home, patient navigation, and palliative care models can all improve cancer patient experience and reduce healthcare spending at the end-of-life, shows a new study published in Health Affairs. End-of-life cancer care...

WA Drug Price Transparency Bill to Reduce Patient Cost Burden

by Sara Heath

The Washington State House of Representatives passed a bill requiring drug manufacturers to offer better price transparency, helping to alleviate patient financial burden. Representative June Robinson sponsored the bill, which passed by a modest...

Telehealth Boosts Patient Care Access, But Not Cost Savings

by Sara Heath

Telehealth may improve patient access to healthcare services, but service over-utilization due to easier access may actually increase healthcare costs, according to a study published in the most recent issue of Health Affairs. Telehealth access...

Lower Drug Costs, Subsidy Access Improve Medication Adherence

by Sara Heath

  Improving access to Medicare Part D subsidies and lowering out-of-pocket patient drug costs can help raise medication adherence rates in patients of low socioeconomic status, according to a new study published in the Journal of Clinical...

High Costs Quell Widespread Patient Engagement Tech Adoption

by Sara Heath

High costs and lack of payer coverage are two leading barriers to widespread mHealth and patient engagement technology adoption, despite their potential to support chronic disease management, shows a recent survey from the New England Journal...

How Prior Authorization Affects Timely Patient Treatment Access

by Sara Heath

A group of 17 healthcare industry stakeholders has published a set of guidelines to improve payer prior authorization programs in an effort to improve timely patient treatment access. Treatment authorization programs, known as utilization management...

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