PatientEngagementHIT

Interviews

Breaking Down HHS Drug Advertisement, Price Transparency Proposal

October 18, 2018 - A storm is brewing between the Department of Health & Human Services and the pharmaceutical industry, as experts on both sides debate drug advertisements and requirements for consumer-centered price transparency. Causing the debate is a newly proposed rule that would require all pharmaceutical companies advertising drugs paid for by Medicare or Medicaid to list the wholesale...


More Articles

How Text Message Communication Improves Patient Outreach

by Sara Heath

For Bill Hambsh, CEO of North Florida Women’s Care, patient outreach and communication looked a lot more like a game of phone tag. The process, which ideally would be marked with efficiency and high patient engagement levels, too...

How Health Coaching Improves Medication Adherence, Chronic Care

by Sara Heath

Healthcare professionals looking to support better chronic disease management and improved medication adherence should consider another tool in their arsenal: nurse-led health coaching. The healthcare industry has long been chipping away...

How Community Care Coordination Drove Down Avoidable ED Visits

by Sara Heath

The healthcare industry is grappling with issues tied to avoidable emergency department (ED) visits, a costly trend that serves as an important indicator of lacking care management. In Milwaukee, a community organization is working to...

How to Integrate Health Coach Strategies into the Clinical Space

by Sara Heath

With the healthcare industry embracing value-based care models, it will be important for providers to push for overall patient wellness. To that end, providers must help their patients adopt new healthy behaviors, a goal that is largely...

Building Healthcare Partnerships to Drive Beneficiary Engagement

by Sara Heath

When it comes to beneficiary engagement, healthcare payers cannot go it alone. Strong healthcare partnerships with plan members, community stakeholders, and providers help payers understand the best avenues for member outreach. This much...

Integrating Mental Health and Primary Care to Achieve Zero Suicide

by Sara Heath

A Zero Suicide Initiative at the Utah-based Intermountain Healthcare has underscored the importance of holistic, team-based care. Through integrated mental health and primary care, the health system has leaned on system-wide care...

Solo Docs Build Remote Teams to Tackle Chronic Care Management

by Sara Heath

It seems as though all clinicians have adopted some form of a chronic disease management strategy that engages patients in between visits and aims to quell the negative impacts of a chronic illness. But despite the universal imperative for...

How Patient Loyalty Supports Value-Based Care, Patient Wellness

by Sara Heath

Building strong patient loyalty has become a key goal in an increasingly competitive healthcare industry. In order to survive amongst the numerous healthcare options on the market, healthcare organizations need to become patients’...

How Technology Can Enhance Family Communication, Satisfaction

by Sara Heath

When Ashley Hodge, MBA, CCP, FPP, saw first-hand the distress many family members experience when their child undergoes surgery, she knew she had to make family communication a part of Nationwide Children’s Hospital’s patient...

Why Quality Measures Must Reflect Patient Values, Care Experience

by Sara Heath

Delivering quality care and creating high-value hospital encounters is essential to a positive patient experience. Understanding how to measure value will help target organization efforts. But how does the medical industry ensure quality...

Creating Community Health, Social Programs to Drive Health Equity

by Sara Heath

Healthcare industry leaders have made it part of their mission to drive health equity, giving all patients equal opportunity to achieve wellness. But as many organizations work toward this goal by expanding patient access to care, others...

What Is the Future for Patient Engagement Technology, Health IT?

by Sara Heath

Health IT has long been considered integral to the push for better patient engagement, with healthcare experts asserting that technology will improve the patient experience through seamless data access, care management, and patient...

How Telehealth Training Programs Drive Positive Patient Experience

by Sara Heath

With the growing popularity of remote patient care, telehealth training may be the new frontier. As more provider deliver care using telehealth, they need to learn how to reframe their patient-provider communication skills to drive patient...

Using Payment Plans to Ease Patient Financial Responsibility

by Sara Heath

High patient financial responsibility has become known as one of the biggest barriers to patient care in the country. As patients rack up higher and higher medical bills, it is perhaps more attractive for the patient to skip out on care...

Supporting Frontline Healthcare Workers in Clinician Shortage

by Sara Heath

Healthcare is facing an impending patient care access crisis as clinician shortage gaps continue to widen. But as medical experts work to address the growing clinician shortage issue, they must also consider shortages in frontline...

How Dose Packaging Improves Medication Adherence in Chronic Care

by Sara Heath

When it comes to consumer engagement with a certain product, it’s all in the packaging. The same rings true in healthcare, as more medical professionals are considering dose packaging to help improve medication adherence and patient...

How Clinical Decision Support Drives Care Access in Rural Areas

by Sara Heath

With healthcare policies prioritizing better patient wellness and value-based care, healthcare organizations are working to drive patient care access. But with care access leaving something to be desired in rural areas, medical...

How Health Coaches Drive Patient Healthy Behavior Change

by Sara Heath

Overall patient wellness and promoting healthy behavior change in healthcare consumers has become a key concern for not only clinicians, but for healthcare payers as well. As more payer organizations work to improve patient engagement with...

Why Patient Behavior Change Is Key for Chronic Disease Management

by Sara Heath

Chronic disease management may rank as one of the key priorities in the healthcare industry right now. With a multi-billion-dollar price tag, ensuring patients know how to manage their illnesses and prevent costly health episodes is a key...

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