Patient Engagement Technologies

Smart Hospitals Making the Future of Patient Experience a Reality

by Sara Heath

When Alpa Vyas first asked patients at Stanford Health Care what they would like in a smart hospital room, she was almost certain they’d want to see a digitized care itinerary. “You can imagine if you’re an inpatient and...

4 Health Technologies that Boost Patient Experience, Satisfaction

by Sara Heath

The medical industry is increasingly focusing on creating a better patient experience and driving patient satisfaction scores. But while many efforts must center on improving interpersonal...

Understanding the Future of Patient Engagement Technologies

by Sara Heath

Healthcare is tipping toward more consumer-centered and participatory medicine, and that’s going to push many organizations to embrace on-demand, connected, and data-driven patient engagement...

6 Patient Engagement Technologies that Improve Clinic Operations

by Sara Heath

Adopting popular patient engagement technologies could be the key to ramping up clinic operations and driving an organization closer toward patient-centered care, according to a new report from the...

Why Technology is Essential to Community Health Partnerships, SDOH

by Sara Heath

With the industry’s growing awareness that the social determinants of health have a considerable impact on patient health, more organizations are leaning on community health partnerships to...

Patient Portal Adoption Tops 90%, But Strong Patient Use Is Needed

by Sara Heath

Patient portal adoption has become nearly ubiquitous across the country, according to a recent Stat Poll from the Medical Group Management Association (MGMA). The survey of nearly 1,800 respondents...

What Are the Top Barriers to Patient Portal Adoption, Use?

by Sara Heath

As a fundamental patient engagement technology with numerous reimbursement payments tied to its adoption, providers have long searched for the secret sauce to facilitate high patient portal use....

What Is the Role of Connected Health in Patient Engagement?

by Sara Heath

As healthcare technology continues to permeate the medical industry, experts are continuing to evaluate how connected health tools can impact patient engagement and the overall patient experience. As...

Using Patient Rounding Tools to Enhance the Patient Experience

by Sara Heath

Patient rounding is a tried and true element of the patient experience. Nurses making their way in and out of patient rooms drives quality patient-provider relationships, ensures more patient...

Patient Education, Scheduling Fixes Shrink Patient No-Show Rates

by Sara Heath

A federally-qualified health center (FQHC) reduced patient no-show rates by 14 percent by implementing a four-pronged intervention that prioritized patient education, practice communication, and better...

Patient Health Data Access Top-of-Mind in ONC Draft Framework

by Sara Heath

Patient health data access is a top priority in the draft version of the Trust Exchange Framework released by the Office of the National Coordinator for Health IT last week. The Framework establishes...

Using Patient Education to Enhance ICU Patient Experience

by Sara Heath

The ICU is a scary place for patients and their family caregivers. Patients are a mess of wires and medications, facing what is often a life-threatening condition. Providers are working to treat...

Patient Pre-Registration Tips for a Quality Consumer Experience

by Sara Heath

Patient pre-registration is a key strategy for improving the onboarding and intake process, which can often get bogged down with complicated data collection and administrative tasks. By collecting patient intake materials ahead of the...

5 Ways to Improve Medication Adherence in Chronic Care Patients

by Sara Heath

One of the more difficult aspects of medicine may also be one of the most important: putting care and medication plans in the patient’s hands. Chronic illness patients don’t always follow...

What are Healthcare Navigators, Patient-Centered Care Benefits?

by Sara Heath

Healthcare navigators are like the industry’s version of a car GPS. They help patients get from place to place in a healthcare system that can often be difficult to understand. But unlike GPS,...

Top 4 Patient Motivation Techniques for Health Improvement

by Sara Heath

Creating a diagnosis and appropriate treatment plan is only half the battle for doctors; actually getting patients to follow through is its own beast. Providers can better achieve overall patient...

4 Pros and Cons of Digital Patient Health Data Access

by Sara Heath

Patient health data access is a generally accepted patient engagement strategy that helps to empower patients through improved health literacy and integration into the care team. Healthcare providers...

3 Steps to Improving Appointment Scheduling for Patients

by Sara Heath

Ensuring seamless appointment scheduling for patients is a critical part of getting patients in the office door and engaging with their healthcare. However, healthcare organizations are falling short...

Overcoming Patient Barriers to Chronic Disease Management

by Sara Heath

Improving adherence to chronic disease management and treatment plans is a critical facet of improving outcomes and keeping costs low. In order to engage patients, communicate efficiently, and help individuals achieve their wellness goals,...

Patient Engagement Strategies for Post-Discharge Follow-Up Care

by Sara Heath

Follow-up care after the discharge process is an important part of improving patient outcomes. In order to successfully guide patients through their recovery, providers must employ the same patient engagement strategies that have been...