Are AI Chatbots, ChatGPT the Solution to Healthcare’s Empathy Problem?
Chatbots and ChatGPT are almost 10 times more empathetic when answering patient queries than clinicians are, according to a new JAMA Internal Medicine report, signaling the utility of these tools for...athenahealth to Measure How Consumers Use Patient Engagement Tools
athenahealth has unveiled the Patient Digital Engagement Index, a new tool that will help healthcare providers measure how consumers use patient engagement tools to manage their care. The EHR vendor...ChatGPT AI Chatbot Proves Effective for Patient Queries, Health Literacy
ChatGPT is an effective solution for online medical search for patients, with the artificial intelligence (AI) chatbot accurately answering patient queries around 88 percent of the time, according to a...Sponsored Article
Building the Digital Front Door to Meet Consumer, Provider Needs
Note: Portions of this article have been updated for clarity. Healthcare doesn’t just happen Monday through Friday between the hours of nine to five. Patients seek it on the weekends, after they...The Sequoia Project Homes in on Patient Data Access, Consumer Voices
The Sequoia Project is getting into the patient data access game, with the organization announcing the Consumer Voices Workgroup to get insights for patients, caregivers, and care partners about how...Do Online Symptom Checkers Work, Benefit Patient Triage?
After years on the market, online symptom checkers and patient triage tools are in the spotlight thanks to trends toward patient self-service and advances in artificial intelligence (AI). Symptom checkers haven’t been exactly common...Building the Digital Front Door with a Patient-Centered Lens
For Jerry Vuchak, the senior vice president and chief information officer for Nebraska-based Children’s Hospital & Medical Center, building out the digital front door isn’t just about keeping up with the...Epic MyChart Patient Portal Racks Up 6th Best in KLAS Award
KLAS Research has once again named the Epic MyChart patient portal Best in KLAS, but the rest of the annual report highlights the numerous software solutions in the patient engagement technology...Sponsored Article
How Technology Streamlines Referral Management, Specialty Care Access
On paper, the patient referral process can sound almost like a prescription. One biopsy. One second opinion. One visit to a specialist. In reality, referral management is a logistical and patient...Sponsored Article
