PatientEngagementHIT

Patient Access to Care

What is the Difference Between Urgent Care, Retail Health Clinics?

September 19, 2017 - Urgent care and retail health clinics have been instrumental in supplementing patient healthcare access. These alternative treatment facilities allow patients to receive care outside of their primary care clinic’s restrictive office schedule and without having to step into an emergency department. Both retail health clinics and urgent care clinics are gaining popularity. Urgent care...


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Kaiser Permanente Slated to Open 31 New Retail Health Clinics

by Sara Heath

Kaiser Permanente is set to expand patient access to care by opening up 31 retail health clinics across Southern California. Branded as “Target clinic, care provided by Kaiser Permanente,” these facilities will allow patients to access...

Health Disparities Persist in Patient Access to Care Under ACA

by Sara Heath

Medicaid expansion increased patient access to care, insurance coverage, and community health clinic (CHC) services, but did not entirely eradicate some racial and ethnic health disparities, according to research published in the Annals of Family...

Streamlined VA Enrollment Can Spur Better Patient Care Access

by Sara Heath

The VA needs more streamlined protocol surrounding patient enrollment into VHA coverage, according to a recent GAO report. Currently, the VA exceeds the 5-day processing timeline for enrollment, which hinders patient access to care. The enrollment...

Defining Avoidable Visits to Drive Affordable Patient ED Access

by Sara Heath

The criteria for an avoidable emergency department visit is far too broad, leading industry leaders to limit access to affordable patient ED access, according to a new study on ED utilization. The study also suggested that patients need more...

Ridesharing Deal Eliminates Barriers to Patient Care Access

by Sara Heath

Sutter Physician Services has partnered with ridesharing service Lyft to help patients get to their doctor’s appointments, eliminating some barriers to patient care access. Nearly 3.6 million patients miss their medical appointments each...

Patient Access to Preventive Care Key for Cancer Care Equity

by Sara Heath

Better care coordination and patient access to preventive care will help drive cancer care equity, according to a report from the American Cancer Society (ACS) and the Council of Accountable Physician Practices (CAPP). The 2017 State of Cancer...

4 Steps to Reduce ED Overcrowding, Boost Patient Care Access

by Sara Heath

Researchers from the Oregon Health & Science University (OHSU) have developed a set of guidelines for reducing emergency department overcrowding and wait times, helping to improve the patient experience and eliminate delayed patient care...

Understanding Health Equity in Value-Based Patient Care

by Sara Heath

Care quality, disease management, and genetic makeup are core parts of patient health. However, stakeholders must also acknowledge that patient health is much more than medical interventions. This is especially true with value-based patient care...

Financial Incentives Encourage HIV Patients to Access Treatment

by Sara Heath

Patients become more likely to access treatment when there is money to be gained, according to research published in the Journal of the American Medical Association. These recent findings add to the growing literature indicating that financial...

What are Healthcare Navigators, Patient-Centered Care Benefits?

by Sara Heath

Healthcare navigators are like the industry’s version of a car GPS. They help patients get from place to place in a healthcare system that can often be difficult to understand. But unlike GPS, healthcare navigators are not necessarily helping...

How Community Health Centers Support Patient-Centered Care

by Sara Heath

Each year, HHS celebrates Community Health Centers week. It is a time where the agency recognizes the impact community health centers have on patient-centered care and how they promote access to care in vulnerable or medically underserved populations....

CMS Hospice Compare Site Displays Patient Satisfaction Scores

by Sara Heath

CMS has released its Hospice Compare website to help patients and their families make care decisions based on quality and patient satisfaction data. CMS is displaying quality of care and patient satisfaction information in an easy-to-understand...

Retail Clinic Access Bumps Patients Receiving Flu Shots Rate

by Sara Heath

Allowing pharmacists to give immunizations in the retail clinic offers a more convenient option for healthcare consumers, helping to increase the rate of patients receiving flu shots, according to research from the National Association of Drug...

Strategy Joins ED, PCPs to Drive Rural Patient Access to Care

by Sara Heath

Strong partnership and care coordination between primary care providers and emergency departments could improve population health and patient access to care in rural regions, according to a trio of researchers. The proposed care model was published...

AMA Joins Org Targeting Patient Access to Specialist Care

by Sara Heath

The AMA has joined forces with the Human Diagnosis Project (Human Dx), an organization which seeks to help expand patient access to specialist care by digitally connecting providers to other specialists. Currently, 30 million patients are uninsured...

High Drug Costs Limit Patient Access to Treatment, Medication

by Sara Heath

Rising out-of-pocket patient costs are keeping patients from using two common heart medications, hindering patient access to treatment, according to an analysis from the Cleveland Clinic. Published as a letter to the editor in the most recent...

Doc Biases Hinder Patient-Provider Communication, Outcomes

by Sara Heath

Physician biases and disrespectful patient-provider communications have been linked to tangible, negative clinical outcomes, according to new research. Presented at the 125th Annual Convention of the American Psychological Association (APA),...

Wayfinding Apps Lead the Way to Positive Patient Experience

by Sara Heath

When Katie Logan began at Piedmont Health as vice president of experience, she was tasked with moving past traditional patient satisfaction measures and uncovering specific and positive patient experience improvements. Logan’s efforts led...

House Passes Emergency Funds for Veterans Choice, Care Access

by Sara Heath

The House of Representatives unanimously passed a bill that offers emergency funding for the VA to help support veteran care access. The bill is expected to see Senate debate before the two-week August recess. The bill allocates $3.9 billion...

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