PatientEngagementHIT

Patient Access to Care

Intermountain Alliance to Address Social Determinants of Health

by Sara Heath

Intermountain Healthcare plans to invest $12 million in programs to coordinate community care services that address the social determinants of health in two Utah cities, the organization recently announced. These funds will bolster the...

VA Partnership to Drive Veteran Access to Mental Healthcare

by Sara Heath

The Department of Veterans Affairs (VA) has partnered with Veteran & First Responder Healthcare (VFR Healthcare) to improve patient access to mental healthcare. This comes as a part of the organizations’ efforts to address rising...

Top Challenges Impacting Patient Access to Healthcare

by Sara Heath

Patient access to healthcare sets the baseline for all patient encounters with the healthcare industry. When a patient cannot access her clinician, it is impossible to receive medical care, build relationships with her providers, and...

60% of Orgs Use Tools to Monitor Patient Wait Times, Appointments

by Sara Heath

Most healthcare organizations are using wait lists to keep track of growing patient wait times, highlighting some effort to understand the issue, according to a recent MGMA Stat Poll. The survey of 1,300 organization leaders found that 61...

Nurses Call for Expanded Scope of Practice to Fill VA Care Gaps

by Sara Heath

The American Association of Nurse Anesthetists (AANA) are calling on the Department of Veterans Affairs (VA) to expand scope of practice for certified registered nurse anesthetists (CRNAs). This comes following recent findings that VA has...

Digital Patient Intake Technology Gaining Popularity in Healthcare

by Sara Heath

Patient intake technology is changing how healthcare organizations are approaching patient registration by offering a more streamlined and efficient approach to the task, according to a recent report from KLAS Research. Traditionally,...

Consumer-Centered Healthcare Improves, Focus on Innovation Key

by Sara Heath

Healthcare organizations are making strides toward more consumer-centered healthcare, putting special focus on better patient access to care and positive hospital experiences. However, more progress is necessary to true evolve into a...

VHA Making Progress in Physician Recruitment, Patient Care Access

by Sara Heath

The Veteran’s Health Administration (VHA) has made some improvements to how it monitors clinician recruitment and retention across the country, but more progress is needed to fill patient care access gaps, according to recent...

Walgreens, Humana Partner for Senior Patient Access to Care

by Sara Heath

Humana and Walgreens have announced a partnership to bring pharmacy, primary care, and health plan wellness services under the same roof, ideally improving patient access to care for Medicare beneficiaries. The program will be a part of...

Health Consumers Focus on Patient Wellness, Value-Based Care Access

by Sara Heath

Patients are increasingly embracing a holistic view of their own health, focusing on elements of overall patient wellness and mental health, according to a recent survey from Aetna. The Health Ambitions study, which included a survey of...

How APRN, PA Scope of Practice Changes Boost Patient Care Access

by Sara Heath

Overhauls to scope of practice (SOP) laws for advance practice registered nurses (APRNs) and physician assistants (PAs) could improve practice efficiency and increase patient care access, according to a recent report from the Brookings...

VA Patient Appointment Schedule Tool Receives GAO Approval

by Sara Heath

The VA’s patient appointment scheduling system meets all of the standards outlined in the Faster Care for Veterans Act of 2016, according to an analysis from the Government Accountability Office (GAO). The analysis reviewed a pilot...

FDA Recommits to Patient-Centered Care, Patient Access to Care

by Sara Heath

The FDA is continuing its efforts for patient-centered care, releasing two separate statements focused on incorporating patient voice into medical product development and improving patient access to affordable drugs. The first statement...

HUD Addresses Housing Quality, Social Determinants of Health

by Sara Heath

The Department of Housing and Urban Development (HUD) has reached an agreement with the New York City Housing Authority (NYCHA) that aims to make housing and living conditions healthier for residents, addressing a key social determinant of...

VA Choice Program Needs Reworking Ahead of MISSION Act Revamp

by Sara Heath

The process by which the VA refers patients to the Veterans Choice Program is complicated and creates more delays in patient access to care for the VA’s patient population, according to a report from the Government Accountability...

CMS Issues Guidance on Patient Access to Care for Opioid Misuse

by Sara Heath

New CMS guidance for combating the opioid crisis calls for state Medicaid agencies to improve patient access to care and patient engagement with certain opioid misuse treatment protocol. Specifically, CMS released a special bulletin that...

President Signs VA Mission Act Into Law, Extends VA Choice Program

by Sara Heath

President Trump has signed the VA Mission Act into law, cementing the agency’s plans to overhaul the Veterans Choice Program and other community health programs across the country. The $5.2 billion legislation is part of the...

Ascension Unveils Nationwide Online Appointment Scheduling Campaign

by Sara Heath

Ascension has launched a nationwide patient outreach and advertising campaign set to market the health system’s online appointment scheduling systems. The campaign aims to raise awareness about the online appointment scheduling...

Using Text Messages to Boost Patient Outreach in Specialty Care

by Sara Heath

Confirming appointments, sending clinic reminders, and other elements of patient outreach have been the bedrock of patient engagement for some time. As healthcare organizations focus on patient wellness, they are picking up the phone to...

Healthcare Orgs Tap Text Messages for Patient Appointment Reminders

by Sara Heath

Two-thirds of healthcare organizations use text messages for patient appointment reminders, in many cases meeting patient preferences for office communication, according to a recent Medical Group Management Association poll. The poll of...

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