Access to Care

Using Omnichannel Patient Engagement to Support Healthcare Consumerism

by Sara Heath

Too often, getting a foot in the door at a healthcare organization is all about who you know. Leadership at NewYork-Presbyterian wants to flip that paradigm on its head by building an omnichannel patient engagement suite. “Someone...

Post-Roe Prescription Restrictions Impact Women with Chronic Disease

by Sara Heath

The Supreme Court’s decision in Hobbs v. Jackson Women’s Health allowing statewide abortion bans has led some clinicians and pharmacists to restrict access to certain drugs that help manage...

Fewer Patients Have Usual Source of Care, Primary Care Provider

by Sara Heath

The number of Americans with a usual source of care has dropped 10 percent in the last 18 years, with only about three-quarters of people saying they have a regular primary care provider or at least a...

States Weigh Laws for Nurse Practitioner Full Practice Authority

by Sara Heath

At the height of the pandemic, states across the nation issued executive orders granting nurse practitioner full practice authority, a temporary move that leaders said would help expand patient access...

Online Appointment Scheduling Falls Short, Dissuades Care Access for 61%

by Sara Heath

More than half of patients are going without care access because the online appointment scheduling systems they rely on are not fulfilling their needs and expectations, according to surveying from...

Emergency Department (ED) Overcrowding Leads to Worse Health Outcomes

by Sarai Rodriguez

Hospitals throughout the United States are facing increasing levels of emergency department (ED) overcrowding, an issue that Penn State researchers linked to worse health outcomes and even death. In a...

How ChristianaCare Integrated Oncology and Primary Care Access

by Sara Heath

When Nicholas Petrelli, MD, first heard that 15 percent of the gynecological cancer patients at ChristianaCare’s Helen F. Graham Cancer Center & Research Institute didn’t have primary care access, he knew it was...

Cancer Care Access Wait Times Fuel Racial Disparities for Minorities

by Sarai Rodriguez

Many minorities face racial disparities in wait times for cancer care access; in some cases, access to radiation therapy can take up to seven days longer than for White patients, a study published in...

Black, Hispanic Patients See Lower Paxlovid, COVID-19 Treatment Access

by Sara Heath

Racial health disparities in COVID-19 treatment access continue to become apparent, with the latest data from the CDC showing that Paxlovid access for Black and Hispanic people was about a third lower...

Many Seniors Rely on Public Transportation to Drive Healthcare Access

by Sarai Rodriguez

More than 3 million seniors in the United States reported recently using public transportation, with over 600,000 turning to these services for healthcare access, according to a new study led by...

Inflation Spurs Healthcare Affordability, Patient Care Access Woes

by Sara Heath

The nation’s problems with inflation are spilling over into the medical sector, with people reporting that higher prices are causing healthcare affordability and patient care access challenges,...

Patient Loyalty Hinges on Better Healthcare, Patient Navigation

by Sara Heath

Healthcare and patient navigation problems are an even bigger issue than a bad clinical experience, a key finding from a new Accenture report as healthcare organizations dial into improving patient...

Behind The Scenes of Accountable Health Communities, SDOH Screening Model

by Sara Heath

Healthcare organizations nationwide are clamoring over social determinants of health (SDOH) screening and intervention strategies nowadays, but that wasn’t entirely the case even five years ago, according to Steve Miff, MD, the...

Why Healthcare’s Digital Front Door Needs Multiple Entryways

by Sara Heath

The digital front door in healthcare doesn’t just need to be opened wide; it needs to be opened wide and it needs to lead to multiple entryways, according to new survey data gathered by Wakefield...

Retail Health Clinics Are Key on the Path to Health Equity

by Sara Heath

Healthcare’s cross-sector collaboration on health equity work is something that Jay Bhatt, MD, the executive director of Deloitte’s Center for Health Solutions, hasn’t seen at a level like this before. The work to give...

More Patients Lack Care Access as Emergency Department Wait Times Spike

by Sarai Rodriguez

A pair of new studies shine a light on how overcrowding and staffing shortages may be impacting emergency department (ED) wait times and patient care access. The studies, based on EHR data from across...

HHS Announces Initiatives to Address Language Barriers in Care Access

by Sarai Rodriguez

The US Department of Health and Human Services (HHS) has announced several commitments to ease language barriers preventing care access. “We know that people with limited English proficiency...

White House Targets Food Insecurity, Social Determinants of Health

by Sara Heath

The White House wants to end hunger by 2030, the Biden Administration announced in its recently released National Strategy on Hunger, Nutrition, and Health. The Strategy is part of a weeklong...

Average Patient Appointment Wait Time Is 26 Days in 2022

by Sara Heath

The average patient appointment wait time is up 8 percent since 2017 and 24 percent since 2004, with the latest data from Merritt Hawkins showing it takes around 26 days for a new patient to get an...

Geographic Care Access Barriers Exist in Urban Areas, Impact Minorities

by Sara Heath

Even in urban areas, long travel distances contribute to geographic care access barriers, particularly for cardiac rehabilitation that’s necessary after a traumatic cardiac event, like a heart...