PatientEngagementHIT

Patient Centered Billing

Patient Healthcare Costs Up 30%, Spurs Patient Billing Changes

October 24, 2017 - Patients and providers alike are looking for patient-centered billing solutions that will help mitigate the effects of increasing patient healthcare costs, according to a recent report from Black Book. The report covered separate surveys of patients and providers, finding that healthcare is transitioning to a more retail- and consumer-oriented model, and patients and providers want to follow...


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How Digital Bill Pay Aids Patient Financial Responsibility

by Sara Heath

Healthcare professionals are looking for strategies to streamline bill pay processes as patient financial responsibility continues to increase in the industry. Digital bill pay can help organizations improve the consumer bill pay experience....

Patients Concerned About Financial Responsibility, Health Costs

by Sara Heath

Growing patient financial responsibility and health costs are key concerns for patients, with 90 percent expressing worry about affording their own treatments, according to the 2017 Physicians Foundation Patient Survey. The biennial survey of...

How a Patient-Centered Payment System Creates Patient Choice

by Sara Heath

Value-based payment models may not be adequate for ensuring quality care for patients, according to a recent report from the Center for Healthcare Quality & Payment Reform. Instead, a patient-centered payment system can deliver patient and...

3 Lessons from Retail to Enhance Consumer-Centered Healthcare

by Sara Heath

In the wake of increased out-of-pocket patient spending and value-based care initiatives, the medical industry is embracing the importance of consumer-centered healthcare. Patients are being viewed as key stakeholders in their own care because...

Money Woes, Out-of-Pocket Patient Costs Limit Cancer Care

by Sara Heath

Sixteen percent of healthcare consumers are experiencing high or overwhelming financial distress as a result of high out-of-pocket patient costs for cancer care. This can ultimately impact patient willingness or ability to access treatment, according...

How Healthcare Orgs Offer Price Transparency to Patients

by Sara Heath

Offering price transparency to patients is a rising priority in the healthcare industry. As more patients face high out-of-pocket costs, they are looking to manage their own healthcare spending. Industry experts acknowledge that notifying patients...

Top Challenges to Collecting Patient Financial Responsibility

by Sara Heath

Collecting patient financial responsibility is a key aspect of the patient encounter with healthcare revenue cycle. Healthcare organizations strive to create a clear and simple mechanism for collecting patient payments that keep the revenue cycle...

Why Convenience is Key to Optimizing Patient Bill Pay Protocol

by Sara Heath

As patient financial responsibility continues to rise, some healthcare organizations may struggle to optimize patient bill pay protocols. Digital bill pay tools may be helpful in resolving those problems by making the process more convenient...

Retail Price Transparency Tips Can Boost Patient-Centered Care

by Sara Heath

Hospitals should consider taking price transparency cues from the retail industry if they wish to thrive in a consumer-driven healthcare environment, suggests a report from PwC.  As out-of-pocket costs continue to rise for patients, healthcare...

How Healthcare Orgs Can Manage Patient Financial Responsibility

by Sara Heath

Out-of-pocket patient financial responsibility has increased by 10 percent over the past five years, shows a survey from the Healthcare Financial Management Association (HFMA), leading to frustrations for consumers and potential revenue cycle...

HHS Contest to Support Patient-Centered Medical Billing

by Sara Heath

The medical billing process must become more intuitive in order to boost patient-centered care, says the Department of Health and Human Services. For those reasons, the agency has announced a competition calling on various thinkers in the healthcare...

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