PatientEngagementHIT

Patient Centered Billing

Top Challenges to Collecting Patient Financial Responsibility

June 5, 2017 - Collecting patient financial responsibility is a key aspect of the patient encounter with healthcare revenue cycle. Healthcare organizations strive to create a clear and simple mechanism for collecting patient payments that keep the revenue cycle and patient experience optimal. However, patient billing might be easier said than done as out-of-pocket costs continue to rise. Patients are seeing...


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Why Convenience is Key to Optimizing Patient Bill Pay Protocol

by Sara Heath

As patient financial responsibility continues to rise, some healthcare organizations may struggle to optimize patient bill pay protocols. Digital bill pay tools may be helpful in resolving those problems by making the process more convenient...

Retail Price Transparency Tips Can Boost Patient-Centered Care

by Sara Heath

Hospitals should consider taking price transparency cues from the retail industry if they wish to thrive in a consumer-driven healthcare environment, suggests a report from PwC.  As out-of-pocket costs continue to rise for patients, healthcare...

How Healthcare Orgs Can Manage Patient Financial Responsibility

by Sara Heath

Out-of-pocket patient financial responsibility has increased by 10 percent over the past five years, shows a survey from the Healthcare Financial Management Association (HFMA), leading to frustrations for consumers and potential revenue cycle...

HHS Contest to Support Patient-Centered Medical Billing

by Sara Heath

The medical billing process must become more intuitive in order to boost patient-centered care, says the Department of Health and Human Services. For those reasons, the agency has announced a competition calling on various thinkers in the healthcare...

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