Patient Engagement Strategies

Why Patient Education Is Vital for Engagement, Better Outcomes

by Sara Heath

The healthcare industry has made many efforts to become more patient-centric, especially through its push for better patient engagement. However, in order to improve patient engagement, providers need...

72% of Patients View Online Reviews When Selecting a New Provider

by Sarai Rodriguez

Insurance acceptance, location, and online provider reviews are the most critical factors when selecting a new healthcare provider, according to new survey data sent to journalists. The 2022...

4 Key Use Cases for Patient Data Access, Patient Portals

by Sara Heath

Patient data access continues to be an imperative, not only from a regulatory standpoint but also inasmuch as patient engagement is concerned. But after years of lackluster use of patient portals, the medical industry continues its work...

Virgin Pulse Acquires Welltok to Improve Patient Engagement Outreach

by Victoria Bailey

Virgin Pulse, a provider of health and wellbeing solutions, has acquired the consumer activation company Welltok to increase patient engagement and improve health outcomes for members. The companies...

Top Clinical Quality Measures Impacted by Patient Engagement

by Sara Heath

To understand the role of patient engagement in value-based care success, it is essential for healthcare leaders to understand the role patient engagement plays in clinical quality measures. Clinical quality measures are tools used to...

Defining Patient Engagement for Value-Based Care

by Sara Heath

Value-based care, the care delivery and reimbursement reform movement that emphasizes outcomes over volume of services rendered, could not be successful without strong and meaningful patient engagement. Defined by the Centers for Medicare...

Top Considerations for Pediatric Patient Engagement Strategies

by Sara Heath

Pediatric patients aren’t just “small adults.” Clinicians know that concept when making diagnostic decisions, and need to keep it top-of-mind when deploying pediatric patient...

Patient Communication Strategies for Chronic Disease Prevention

by Sara Heath

Chronic disease prevention is a critical aspect of patient care at all risk levels, but becomes particularly important when a patient moves into rising risk. When that happens, clinicians need to...

What Are Omnichannel Patient Engagement Technologies?

by Sara Heath

Add yet another phrase to the list of healthcare buzzwords: omnichannel patient engagement technologies. The rise of the health IT sector, combined with a growing appetite from patients for more...

How Convenient Care Access, Scheduling Closes Gaps in Care

by Sara Heath

Like nearly every other healthcare organization, the Indiana- and Michigan-based Beacon Health System is eyeing the gaps in care opened during the pandemic carefully. But in addition to the targeted...

How NIH Uses Community Health Partnership for Participant Engagement

by Sara Heath

The National Institutes of Health (NIH) is looking to change the paradigm for medical research participation, working toward better participant engagement and diversity by leveraging strong...

Research Warns Against Too Many Automated Patient Outreach Messages

by Sara Heath

Healthcare organizations that over-leverage their automated patient outreach technologies may run the risk of high attrition, according to new data from the Institute for Health Research at Kaiser...

4 Ways Smartphones Improve Patient Engagement, Activation

by Hannah Nelson

Most Americans use smartphones not only as a way to communicate with others, but to conveniently manage their day-to-day personal and professional lives in the palm of their hand. For healthcare, that...

Using Family, Patient Engagement to Improve Patient Safety Efforts

by Sara Heath

Driving family and patient engagement in hospital patient safety efforts, like reducing falls, can have positive results, according to a study published in JAMA Network Open. Specifically, a...

4 Main Barriers Diminishing Patient Activation Efforts

by Sara Heath

As the medical field pushes value-based care efforts, the concept of patient activation has become more critical. After all, it’s an activated patient who is able to fend off or manage illness in...

Patient-Centered Tips to Cut Emergency Department Overutilization

by Sara Heath

The emergency department is an exceptionally important healthcare setting, giving patients a place to go when they are experiencing life-threatening and often frightening healthcare symptoms. But these...

Assessing Patient Health Literacy for Improved Outcomes, Safety

by Jessica Kent

As healthcare increasingly moves from volume to value, it’s becoming imperative for providers to understand more than what patients present at their yearly checkups.  Environmental factors,...

3 Provider Communication Strategies for Creating Patient Trust

by Sara Heath

In an effort to develop patient-provider relationships characterized by patient trust, clinicians must lean into their strong interpersonal skills and deliver care with empathy. Evidence shows that...