PatientEngagementHIT

Patient Engagement Strategies

Hospital Funds $250K in Housing Aid, Social Determinants of Health

by Sara Heath

The University of Illinois Hospital has reinvested $250,000 into their Better Health Through Housing program, which helps address the social determinants of health such as housing security. The social determinants of health are external...

Patient Health Data Access Top-of-Mind in ONC Draft Framework

by Sara Heath

Patient health data access is a top priority in the draft version of the Trust Exchange Framework released by the Office of the National Coordinator for Health IT last week. The Framework establishes a set of guidelines to foster health...

What are the Pros and Cons of Retail, Urgent Care Clinics?

by Sara Heath

Retail and urgent care clinics are an ever-growing segment of the healthcare industry. These alternative treatment sites allow patients to receive care from qualified provider in settings outside of the traditional office or emergency...

Training Courses Useful for Supporting Patient-Centered EHR Use

by Sara Heath

A patient-centered EHR use training course may be effective in improving patient-provider relationships in the digital health age, according to a study published in the Journal of Medical Internet Research. The EHR has become a mainstay...

Drug Formulary Exclusion Lists Reduce Patient Access to Treatment

by Sara Heath

Drug formulary exclusion lists are getting longer, making it more difficult for patients to access the medications and treatments they may need to manage their illnesses, according to a recent study from the Doctor-Patient Rights...

High Out-of-Pocket Costs Keeping Cancer Patients from Treatment

by Sara Heath

High out-of-pocket costs and patient financial responsibility are keeping cancer patients from filling potentially life-saving prescriptions, according to a group of researchers from the Perelman School of Medicine at the University of...

Exploring Open Access Scheduling in Patient Access to Care

by Sara Heath

The elusive same-day appointment is top-of-mind for healthcare organizations who are looking to increase convenience and patient access to care. Using open access scheduling processes, facilities and clinics can ensure most, if not all,...

Can Hospital Patient Portal Use Boost Inpatient Outcomes Measures?

by Sara Heath

Patient portals might be better suited for chronic disease management and preventive measures, but that doesn’t mean the healthcare industry should ignore the tool’s potential for inpatient use, according to a group of...

Using Patient Education to Enhance ICU Patient Experience

by Sara Heath

The ICU is a scary place for patients and their family caregivers. Patients are a mess of wires and medications, facing what is often a life-threatening condition. Providers are working to treat patients to save their lives in a way that...

Understanding Physician Shortage Issues, Patient Care Access

by Sara Heath

Patients often face several barriers that hinder patient care access, ranging from ability to pay for the care encounter to obtaining transportation to the doctor’s office. But now a new barrier is emerging and will likely hinder...

How Can Health Orgs Address the Social Determinants of Health?

by Sara Heath

The social determinants of health are an increasingly important concept in value-based healthcare. Defined as the external factors that affect patient health, the social determinants of health can influence whether a patient develops a...

FDA Patient Engagement Collaborative to Guide Patient Centricity

by Sara Heath

The Food and Drug Administration (FDA) has published a call for nominations for their newly-minted Patient Engagement Collaborative (PEC), which will consist of an outside group of patients and caregivers offering their input into...

Is Patient Experience Data Sufficient for Quality Improvement?

by Sara Heath

EDITOR'S NOTE: This article has been updated with a statement from Press Ganey. Hospital emergency departments are working with insufficient patient experience data that does not accurately portray all patient sentiments, according to...

Racial Disparities Emerge in Hospice Care Outcomes, Experience

by Sara Heath

Racial disparities exist for patients in hospice care outcomes, as African American patients experience higher emergency department utilization, readmission, and hospice disenrollment rates than their white counterparts, according to...

Assessing the Generational Differences in Patient Engagement

by Sara Heath

Creating meaningful patient engagement is a difficult feat for clinicians. Although a litany of patient engagement strategies can ease this job, doctors and nurses still face a wide array of patient personalities that can influence how a...

Ambulance Use Down 7%, Patients Access Care Via Rideshare

by Sara Heath

Rideshare services such as Uber are revolutionizing the way patients access care, with far more patients opting for an Uber than an ambulance ride during a non-life-threatening medical emergency, according to a working paper out of the...

Patient Telehealth Use, Access Tepid Despite Provider Enthusiasm

by Sara Heath

Even though healthcare professionals laud telehealth technology for its patient care access benefits, patient telehealth use is lukewarm at best, according to surveys conducted by Signet Research, Inc., on behalf of Avizia. A 2017 survey...

Patient Engagement Technology, Value-Based Care Key 2018 Trends

by Sara Heath

The new year is fast approaching, leaving healthcare professionals looking ahead in preparation for 2018. Medical experts can expect to see innovations in patient engagement technology, efforts in value-based care models, an emphasis on...

Patient Experience, Pop Health Strategies Lead 2017 Headlines

by Sara Heath

This past year has proven an eventful one in the patient engagement space. Industry focus on nursing communications, high patient satisfaction and CAHPS scores, and patient experience tips has highlighted a key shift in the healthcare...

The Role of Telehealth Tech in Patient Engagement Strategies

by Sara Heath

NewYork-Presbyterian and Walgreens have partnered to offer telehealth technology in retail-based health kiosks across New York City. The move is a part of both entities’ patient engagement strategies and efforts to offer better...

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