Creating a community health program — a county farm to table project or subsidized housing system — is not something healthcare organizations and their partners are required to do. And yet...
Meaningful patient-provider interactions are at the heart of a valuable clinical encounter, allowing providers to fully engage patients in the healthcare experience. But in an increasingly diverse...
Motivational interviewing is a patient engagement strategy geared toward overcoming a significant challenge in patient care: convincing a patient to make a health behavior change.
“A central...
Urgent care and retail health clinics have been instrumental in supplementing patient healthcare access. These alternative treatment facilities allow patients to receive care outside of their primary...
Patient activation is a key concept in the push for patient-centered care, but is often conflated with the notion of driving patient engagement. However, patient activation is its own quantifiable...
One of the more difficult aspects of medicine may also be one of the most important: putting care and medication plans in the patient’s hands. Chronic illness patients don’t always follow...
Healthcare navigators are like the industry’s version of a car GPS. They help patients get from place to place in a healthcare system that can often be difficult to understand.
But unlike GPS,...
Creating a diagnosis and appropriate treatment plan is only half the battle for doctors; actually getting patients to follow through is its own beast. Providers can better achieve overall patient...
Patient health data access is a generally accepted patient engagement strategy that helps to empower patients through improved health literacy and integration into the care team.
Healthcare providers...
The AHA has published a toolkit to help drive community health and improve patient outreach efforts in rural regions and vulnerable urban communities.
As healthcare becomes increasingly value-based,...
Healthcare organizations must identify evidence-based strategies to support nurse communications and patient perceptions of caregiver teamwork to improve on patient care experience scores, concluded a...
Cultural differences and language barriers considerably hinder strong immigrant patient-provider interactions, according to a study published in the journal Patient Experience.
As the US continues to...
Driving high patient satisfaction in healthcare is a challenging task. Patients are complex and unique, each with a different set of needs and preferences. Add to that the growing to-do list for...
Ensuring seamless appointment scheduling for patients is a critical part of getting patients in the office door and engaging with their healthcare. However, healthcare organizations are falling short...
The social determinants of health (SDOH) are becoming increasingly relevant in the healthcare space. As the healthcare industry continues toward patient-centered care, experts are exploring patient...
Patient education and health literacy are two key concepts in patient engagement and chronic care management. Healthcare experts strive to improve patient health knowledge, asserting that knowledgeable...
Improving adherence to chronic disease management and treatment plans is a critical facet of improving outcomes and keeping costs low. In order to engage patients, communicate efficiently, and help individuals achieve their wellness goals,...
Collecting patient financial responsibility is a key aspect of the patient encounter with healthcare revenue cycle. Healthcare organizations strive to create a clear and simple mechanism for collecting...
Using nurse communication to deliver compassionate care is a high priority in the healthcare industry, especially considering the unique impact nurses have on the patient experience.
Nurse empathy and...
Healthcare organizations with high patient satisfaction and CAHPS scores see a multitude of benefits. High patient satisfaction scores usually result in higher reimbursement payments from CMS, better patient retention rates, and the...
