PatientEngagementHIT

Patient Engagement Strategies

Optimizing Patient and Family Education Resources for the ICU

by Sara Heath

An integrated, centralized, and digital platform is best suited for patient and family education efforts within the intensive care unit (ICU) and for overcoming patient barriers to obtaining key ICU information, according to a recent study...

Proposed VA Bill May Expand Patient Care Access, Community Health

by Sara Heath

Senator John McCain, Chairman of the Senate Armed Services Committee, and Senator Jerry Moran, Chairman of the Senate Appropriations Subcommittee on Military Construction, Veterans Affairs, and Related Agencies, have introduced the...

Clinician Age Tied to Patient Complaint Rates, Patient Satisfaction

by Sara Heath

Younger providers and clinicians with less practice experience may incur higher patient complaint rates than their older clinician colleagues, highlighting that clinician age might be tied to patient satisfaction, according to a study...

Assessing How Healthcare Consumers Access Doctor’s Appointments

by Sara Heath

When a healthcare consumer finds herself in need of a new provider or a doctor’s appointment, she may start by going to her computer and looking up online reviews and other information about the clinician she’s considering...

How Do Healthcare Consumers Define Value in Patient-Centered Care?

by Sara Heath

Patients and providers don’t always see eye to eye in terms of what constitutes “value” in healthcare, leaving a gap in what providers can deliver to meet growing industry demands for patient-centered care, according to a...

Streamlining HIV Screenings in ED Increases Patient Care Access

by Sara Heath

Healthcare professionals have long been looking to reduce long emergency department wait times and overcrowding, both of which are often the result of patients accessing ED care that could otherwise be addressed in the primary care...

Transparent Prognosis Talks Improve Patient-Provider Relationship

by Sara Heath

Healthcare experts may have disproven a common patient-provider relationship myth stating that conversations about poor patient prognosis can harm patient satisfaction. This in fact may not be the case, with patients reporting better...

Building Patient Trust to Uncover Medication Adherence Barriers

by Sara Heath

Before leaving the exam room, each of Stuart Goldberg’s patients is asked about their medication adherence – how often do they fill prescriptions? Take their pills? How do patients manage the cost of drugs? For Goldberg, a...

Patient Satisfaction Needs Good Communication in Request Denials

by Sara Heath

Patient satisfaction scores suffer when clinicians deny patient requests for specialty care or certain tests, according to a research team from the University of California Davis (UC Davis). Positive patient-provider communication is...

Which Patient Care Barriers Impact Rural Hospital Mortality Rates?

by Sara Heath

Patients receiving care in rural areas experience higher hospital mortality rates than those in urban areas, but the reasons for the care quality disparities are still unclear, according to a group of researchers from the University of...

Creating Provider, Patient Engagement in Value-Based Care Models

by Sara Heath

On the journey toward more value-based care, healthcare professionals must use team-based strategies to appropriately allocate resources, prevent provider burnout, and deliver on quality metrics. Organizations must create both provider and...

3 Key Traits of a Positive Patient-Provider Relationship

by Sara Heath

As healthcare continues to take a consumer-centric turn, patient needs have evolved. Patients are not simply looking to visit their doctors to cure a disease, and now also want a positive patient-provider relationship that yields a...

Do Patient-Centered Medical Homes Boost Chronic Care Management?

by Sara Heath

A VA initiative to implement patient-centered medical homes (PCMHs) across the country has resulted in better chronic care management for patients, according to research from the University of Pittsburgh Medical Center. The study looked...

How Emergency Medical Centers Create Rural Patient Care Access

by Sara Heath

Congress and state governments should relax regulations that would allow more hospitals to transition to emergency medical centers (EMCs), helping to meet patient care access demand while cutting inpatient costs, according to a guide from...

Provider, Patient Views Differ on Healthcare Cost, Tech Use

by Sara Heath

Providers don’t always have a good grip on patient views, especially with regard to healthcare cost and technology use, according to a recent survey from Conduent Healthcare. The survey of nearly 500 patients and 150 providers...

Overcoming Transportation Barriers to Drive Patient Care Access

by Sara Heath

Hospitals play an important role in addressing transportation barriers, patient care access, and other social determinants of health, according to a recent report from the American Hospital Association. The AHA paper,...

Is OurNotes the Next Step for OpenNotes, Patient Data Access?

by Sara Heath

Many across the healthcare industry are familiar with OpenNotes, the nationwide movement to grant patient data access to view clinician notes. Now, the researchers behind OpenNotes have developed OurNotes, a similar philosophy that also...

Consumers Say Patient-Provider Relationship Key to Quality Care

by Sara Heath

Patients and providers are on the same page about what constitutes a quality healthcare experience, both stating that a strong patient-provider relationship is key, according to findings from the latest Council of Accountable Physician...

Are Training Groups Useful for Patient-Provider Communication?

by Sara Heath

A one-day training session could be the key to improving patient-provider communication across a hospital or healthcare facility, according to research published in the journal Patient Experience. Patient-provider communication has...

How to Support Patient Access to Care in Frontier Communities

by Sara Heath

Healthcare policymakers should consider a new payment strategy to help support patient access to care in frontier communities, said AHA in a new guidebook on the topic. Published by the AHA Task Force on Ensuring Access in Vulnerable...

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