PatientEngagementHIT

Patient Engagement Strategies

Are Training Groups Useful for Patient-Provider Communication?

by Sara Heath

A one-day training session could be the key to improving patient-provider communication across a hospital or healthcare facility, according to research published in the journal Patient Experience. Patient-provider communication has...

How to Support Patient Access to Care in Frontier Communities

by Sara Heath

Healthcare policymakers should consider a new payment strategy to help support patient access to care in frontier communities, said AHA in a new guidebook on the topic. Published by the AHA Task Force on Ensuring Access in Vulnerable...

Creating Positive Patient Experiences in Specialty Care Settings

by Sara Heath

Ensuring a positive patient experience is a high priority for healthcare organizations, and for a good reason. A satisfied customer is more likely to return following a good hospital experience, and that is critical for a healthy hospital...

CVS Health Funding to Support Veteran Access to Healthcare

by Sara Heath

CVS Health and the CVS Health Foundation have awarded $580,000 in grant funding to Easterseals organizations across the country to improve veteran access to healthcare and smoking cessation programs. The awards, granted in honor of...

Patients Say Healthcare Costs Rising, Care Quality Stays Stagnant

by Sara Heath

You get what you pay for, the saying goes. But in healthcare, patients say healthcare costs are rising with little payoff for improved care quality, according to a recent survey conducted by Kelton Global on behalf of West Healthcare. The...

Patients Given Lacking Info for Making Healthcare Decisions

by Sara Heath

Most states do not offer adequate information to assist patients in making healthcare decisions, according to a joint report from Altarum and Catalyst for Payment Reform (CPR). The report includes data about state policies on...

How to Integrate the Patient Voice into Healthcare Decision-Making

by Sara Heath

Adding the patient voice into healthcare decision-making is a critical aspect of practice improvement. With the healthcare industry becoming increasingly more patient-centric, more organizations are focusing on improving the patient...

How Do Provider Profiles Influence Patient Care Access Decisions?

by Sara Heath

Do patients make care access decisions based on provider credentials, or on appointment availability? The answer may depend on what kind of provider profile and reviews patients consult, according to one new survey. The review of 1,100...

Using Urgent Care Centers to Support Rural Patient Care Access

by Sara Heath

Urgent care centers are effective for overcoming patient care access issues in medically underserved areas, according to the American Hospital Association (AHA). As a part of its Task Force on Ensuring Access in Vulnerable Communities,...

OpenNotes, AMIA Partnership to Improve Patient Data Access

by Sara Heath

The American Medical Informatics Association (AMIA) and OpenNotes have officially joined forces to expand and support patient data access across the country. The partnership, announced at AMIA’s 2017 Annual Symposium, will support...

3 Tips for Nurses to Improve Patient Satisfaction, Experience

by Sara Heath

In an increasingly consumer-driven healthcare landscape, improving patient satisfaction and creating a positive hospital experience are critical goals. Nurses play a huge role in achieving those outcomes. As the main touchpoint for...

CMS to Expand Patient Access to Treatment for Substance Abuse

by Sara Heath

CMS has announced a new initiative to allow states to design their own programs to expand patient access to treatment for substance abuse and opioid misuse disorders. This move comes as a part of the administration’s efforts to...

FDA: Medical Device Orgs Must Offer Patient Access to Health Data

by Sara Heath

FDA has issued final guidance to authorized medical device manufacturers, clarifying that it is acceptable for those manufacturers to open patient access to health data for those patients who request access. The guidance states that...

Food Security, Social Determinants of Health Lower Hospital Use

by Sara Heath

Implementing public programs to supplement food security in low-income patients can help reduce hospital use within that population, according to a study published in both BMC Geriatrics and Population Health Management. This data suggests...

HHS Lacks Measures for Patient Treatment Access for Opioid Misuse

by Sara Heath

As a part of its efforts to combat the opioid epidemic, HHS has worked to expand patient access to treatment for opioid misuse. However, the agency has not adopted adequate measures to assess the success of medication-assisted treatment...

Better Patient-Provider Communication Needed for Obesity Care

by Sara Heath

Patients with obesity lack the health literacy and diagnoses necessary to motivate them to access long-term care solutions, according to new research published in Obesity. These findings suggest that clinicians need to leverage better...

How Motivation Tactics Spark Meaningful Patient Portal Adoption

by Sara Heath

Although most hospitals and providers offer patient portal access, there is still more to be done. Meaningful patient portal adoption is lagging as more providers look to their patient portals asking how to proceed. Ninety-five percent of...

How Can Mobile Patient Portals Boost Patient Portal Use Rates?

by Sara Heath

Although nearly 90 percent of hospitals and providers offer patient portal access, true patient portal adoption lingers at around 15 percent, according to Government Accountability Office data. Mobilizing the patient portal allows patients...

Partnerships with Hospitals, Clinics Up Rural Patient Care Access

by Sara Heath

 Sharing clinicians between larger academic medical centers and rural health centers is a cost-effective method for improving rural patient care access in medically underserved areas, according to new research. The research,...

Creating Positive Patient Experience in the Emergency Department

by Sara Heath

Understanding patient values and expectations is key to ensuring a positive patient experience in the emergency department, according to a new research from patient experience consulting firm Press Ganey. Performance Insights: Redesigning...

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