PatientEngagementHIT

Patient Engagement Strategies

Partnerships with Hospitals, Clinics Up Rural Patient Care Access

by Sara Heath

 Sharing clinicians between larger academic medical centers and rural health centers is a cost-effective method for improving rural patient care access in medically underserved areas, according to new research. The research,...

Creating Positive Patient Experience in the Emergency Department

by Sara Heath

Understanding patient values and expectations is key to ensuring a positive patient experience in the emergency department, according to a new research from patient experience consulting firm Press Ganey. Performance Insights: Redesigning...

APRN Students Improve Doc Shortage, Patient Healthcare Access

by Sara Heath

The Graduate Nurses Education (GNE) demonstration project funded by CMS helped increase the number of enrolled and graduated advanced practice registered nurse (APRN) students, according to a recent HHS report. This will ideally help close...

How Patient Outreach Technology Can Support ACO Success

by Sara Heath

When Triad HealthCare Network (THN) became a Medicare Shared Savings Program accountable care organization (ACO) in 2012, the network’s director of accountable care operations, Elissa Langley, knew she and her team would need...

4 Key Tips to Receive a 5 Star Online Provider Rating

by Sara Heath

Nearly one-quarter (23 percent) of primary care providers have received a one-star rating on Vitals, displaying major patient satisfaction pitfalls in this area of medicine, according to a report from the online provider rating...

Cancer Care Groups Partner for Better Patient Navigator Services

by Sara Heath

The Academy of Oncology Nurse & Patient Navigators (AONN+) and the American Cancer Society (ACS) have formed a strategic national partnership to create comprehensive access to quality patient navigator services. The National Alliance...

Patient-Provider Communications Suffer from Language Gap Issues

by Sara Heath

There is a significant language gap between patients and providers, making it hard for patients with limited English proficiency to have meaningful patient-provider communications, according to a recent survey assessment from...

CVS Deal to Support Affordable Drugs, Patient Treatment Access

by Sara Heath

CVS Health and Epic Systems have announced a partnership for improving visibility of low-cost drug alternatives. The strategy should help patients overcome high drug costs barriers, which can often prohibit patient treatment access. CVS...

Improving Patient Satisfaction, Communication in 5 Minutes

by Sara Heath

Improving patient satisfaction in the hospital setting can take as little as five minutes, according to researchers from the University of Virginia Health System. Using five minutes to discuss patient well-being and symptoms is enough to...

VA Sends Congress Draft Proposal for Veterans Choice Program

by Sara Heath

The Department of Veterans Affairs presented its Veterans Coordinated Access & Rewarding Experiences (CARE) Act to the House and Senate Veterans Affairs Committees. The proposed draft is a Veterans Choice Program revamp that gets rid...

Determining the Next Steps Following Patient Portal Adoption

by Sara Heath

Following two major regulatory pushes and widespread patient portal adoption in healthcare organizations nationwide, one question remains to be answered: What’s next? In the wake of meaningful use requirements and patient engagement...

FDA Holds First Patient Engagement Advisory Committee Meeting

by Sara Heath

FDA held its first Patient Engagement Advisory Committee (PEAC) meeting on Wednesday, October 11, aiming to engage patients and caregivers in discussions regarding FDA’s regulatory activities. “The FDA’s work requires us...

Patient Goals, Priorities Key for Chronic Disease Management

by Sara Heath

Taking a holistic, patient-centric approach to wellness is crucial to chronic disease management, according to recent research from the Christensen Institute. The paper argues that goal-setting outside of health outcomes will support a...

Patient Access to Health Data, Patient Portal Use Increases

by Sara Heath

Patient access to health data is becoming a lot easier, but according to experts from AHIMA there is still some work to be done. In a survey presented at AHIMA’s 89th Annual Convention & Exhibit, researchers discussed the...

Driving Positive Patient Experiences During Patient Safety Events

by Sara Heath

Communication-and-resolution programs (CRPs) are essential for preserving positive patient experiences following hospital-related injuries or adverse patient safety events. However, not all hospitals are meeting patient expectations in...

Tapping Non-Physician Clinicians to Address Patient Care Access

by Sara Heath

The healthcare industry faces a pressing physician shortage issue that is shaping up to harm quality patient care access. Industry leaders should look to non-physician clinicians, such as nurse practitioners and physician assistants, to...

How Do Patients Define Quality on Health Information Websites?

by Sara Heath

Healthcare professionals must understand patient preferences for quality with regard to online health information websites, according to a group of Saint Louis University researchers. Understanding how patients find online health...

How Out-of-Pocket Drug Costs Impact Patient Treatment Access

by Sara Heath

The rising cost of healthcare is a fundamental impediment to patient treatment access. As drug costs continue to climb, patients are seeing limited opportunity to access the medications and therapies necessary to overcome their health...

FDA Must Clarify Outcomes Data Use in Expanded Access Drug Program

by Sara Heath

FDA must communicate clearer intent for outcomes data use in its expanded access program. This will ensure that drug manufacturers participate in the program and offer broader treatment access to extremely sick patients, according to a new...

Education, Clear Healthcare Navigation Next Steps in Patient Care

by Sara Heath

Industry professionals must find ways to meet patient preferences by making healthcare navigation easier and more convenient, according to a recent survey from United Healthcare. The survey of over 1,000 adult patients revealed that...

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