PatientEngagementHIT

Patient Engagement Strategies

Changes in ED, Clinic Use Mark Impacts on Patient Access to Care

by Sara Heath

Urgent care clinics, retail clinics, and telehealth are getting more attention in recent years as alternative places of healthcare service, according to a recent analysis from FAIR Health. The rise in various healthcare delivery sites has...

Biden: Federal Action Needed for Patient Access to Health Data

by Sara Heath

Vice President Joe Biden is calling on federal health leaders to identify specific strategies for enforcing better patient access to health data. In an op-ed published this week in Fortune, the former leader of the White House Cancer...

92% of Docs Say Prior Authorization Harms Patient Access to Care

by Sara Heath

Ninety-two percent of clinicians say lengthy prior authorization protocols have impeded timely patient access to care and harmed patient clinical outcomes, according to a new survey released by the American Medical Association...

Maintaining Patient Access to Care During Natural Disasters

by Sara Heath

As communities across the country are hit with natural disasters, healthcare organizations must create contingency plans to help preserve patient access to care during disaster recovery. According to new research published in the Journal...

BCBS Targets Medical Transportation, Social Determinants of Health

by Sara Heath

The Blue Cross Blue Shield Association (BCBSA) has created the Blue Cross Blue Shield Institute (BCBS Institute), an organization geared toward addressing the social determinants of health. BCBSI will begin its work by addressing...

Health Systems Tap Patient Outreach Pros to Address Opioid Misuse

by Sara Heath

  Christiana Care Health System and New Castle County in Delaware have created a patient outreach program to help connect patients recently treated for opioid overdose with patient education and access to other behavioral health...

Patient Engagement, Health Literacy Amid Top Patient Safety Issues

by Sara Heath

Patient engagement and patient health literacy have ranked among the top patient safety issues on ECRI Institute’s 2018 Top 10 Patient Safety Concerns for Healthcare Organizations. Patient engagement and patient safety ranked nine...

Can Asking Sexual Orientation Hurt Patient-Provider Communication?

by Sara Heath

Questions about patient sexual orientation or gender identity likely will not harm patient-provider communication, according to new research from the Mayo Clinic. Instead, these questions can better inform providers, enhance patient care,...

How Does Social Media Impact Perceived Provider Professionalism?

by Sara Heath

As social media continues to permeate the healthcare space, providers are increasingly creating their own professional profiles to connect with patients and offer better patient education. It is important that clinicians maintain provider...

Hospital Doc Review Sites Yield Higher Patient Satisfaction Scores

by Sara Heath

Clinicians often fare better on hospital-issued patient satisfaction surveys and online provider review websites, according to a recent study presented at the American Academy of Orthopedic Surgeons Annual Meeting in New Orleans. The...

NQF Publishes Playbook on Shared Decision-Making in Healthcare

by Sara Heath

The National Quality Forum (NQF) is calling for healthcare experts and policymakers to integrate shared decision-making as a standard of care. Shared decision-making helps support better patient engagement and integrates the patient as a...

Solutions for Reducing Healthcare Appointment Wait Times for Patients

by Sara Heath

Long appointment wait times are an age-old problem in healthcare. While some patients find themselves waiting extraordinary times in the office waiting room, others are waiting days, weeks, or even months to get their foot in the...

Recapping HIMSS18 Patient Engagement Technology News

by Sara Heath

At the HIMSS18 conference, it seems as though all healthcare professionals could talk about was patient engagement. Between industry leaders’ vows to better support patient access to health data to launches of innovative patient...

Patient, Provider Views of Patient Engagement Technology Differ

by Sara Heath

Patients, providers, and technology vendors are not on the same page when it comes to patient engagement strategies and technologies, according to a report from KLAS released at this year’s HIMSS conference. The report, obtained via...

Digital Health Tools May Enhance Consumer Experience in Healthcare

by Sara Heath

Fifty-nine percent of healthcare consumers want to see their healthcare experiences reflect those they have in the retail space, with patients demanding to see more patient-centric digital health tools to fill their needs, according to a...

Patient Advocacy Group Creates Patient Education Tools for MS

by Sara Heath

Patients living with multiple sclerosis (MS) can now access a comprehensive set of patient education materials geared toward enhancing patient activation. The new set of patient education tools, called MS Path 2 Care, are sponsored by...

High Costs Increase Patient Financial Responsibility by 11%

by Sara Heath

Patient financial responsibility increased by 11 percent in 2017, leading to a major upswing in out-of-pocket patient healthcare costs for the year, according to a recent report from TransUnion Healthcare. The report, released at the...

Uber Health Launches as Ridesharing Fills Patient Care Access Needs

by Sara Heath

Ridesharing company Uber has officially launched Uber Health, a platform specifically designed for patients with medical transportation and care access needs. Lack of transportation to a medical facility is an important social determinant...

DoD Physician Shortage May Cause Lapse in Patient Access to Care

by Sara Heath

The Department of Defense (DoD) and the three military branches have insufficient strategies for recruiting military physicians, limiting patient access to care especially during wartime, according to a new report from the Government...

FDA, NORD Partner to Understand Patient Experiences with Care

by Sara Heath

The FDA and the National Organization for Rare Diseases (NORD) will partner to create listening sessions during which FDA can learn about patient experiences with rare disease. The program will allow patients to share their perspectives...

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