Patient Engagement Strategies

Patient Education, Communication Key for Medication Adherence

by Sara Heath

Strong patient-provider communication, patient education, and lower costs can help patients more confidently manage and take their medications, according to a recent survey from DrFirst. The survey of...

Using Nurse Leader Rounding to Improve Patient Experience

by Sara Heath

As healthcare professionals continue to weigh hospital amenities and a luxurious hospital and patient experience, nurse leaders from Lucile Packard Children’s Hospital Stanford, a part of...

4 Core Principles of Patient-Centered Care, Family Engagement

by Sara Heath

Treating patients with respect and incorporating them in all aspects of the healthcare industry will help foster a culture of patient- and family-centered care, according to a position paper published...

Understanding Physician Empathy, How It Impacts Patient Care

by Sara Heath

As the healthcare industry continues its focus on better patient experiences and higher satisfaction, physicians work to improve their patient-provider communication skills. Paramount to these skills...

NPs, PAs Could Reduce Primary Care Physician Shortage Nearly 70%

by Sara Heath

The healthcare industry is facing a primary care physician shortage that threatens patient access to care in coming years. Leaning on non-physician clinicians such as nurse practitioners (NPs) and...

How Non-Clinical Staff Enable Patient Engagement, Care Coordination

by Sara Heath

Whether they are called patient navigators, advocates, coaches, or community health workers, non-clinical health workers are becoming increasingly important for patient engagement and care coordination. About half of all healthcare...

Best Practices for Patient-Centered Appointment Agenda-Setting

by Sara Heath

A new study from the Mayo Clinic showed that doctors only spend about 11 seconds listening to a patient during appointment agenda-setting before interrupting the patient with their own viewpoint. These...

Understanding the Power Hierarchy in Patient-Provider Relationships

by Sara Heath

The ideal patient-provider relationship will always include a mutual respect between both parties that then leads to a healthcare partnership. A true patient-provider partnership can lead to better...

What Are the Top Patient Engagement Measures in Value-Based Care?

by Sara Heath

With more providers turning to patient engagement to drive success in their value-based care models, they are working to tie those initiatives to actionable results. To meet that need, providers are...

Why Patient Behavior Change Is Key for Chronic Disease Management

by Sara Heath

Chronic disease management may rank as one of the key priorities in the healthcare industry right now. With a multi-billion-dollar price tag, ensuring patients know how to manage their illnesses and...

Does EHR Use Detract From Patient-Provider Communication?

by Sara Heath

EHRs may be doing more harm than good during the clinical encounter, as providers continue to assert that the tool takes away limited time for patient-provider communication during the clinical...

How Do Patient-Centered Medical Homes Support Patient Engagement?

by Sara Heath

As healthcare professionals work to meet the financial and care quality demands of value-based care models, they need to lean on practice transformation and patient engagement strategies to meet those...

Patient Recall Suffers as Patients Remember Half of Health Info

by Sara Heath

Patients only remember about 49 percent of the information their doctors give them without prompting, highlighting shortcomings with patient recall that can negatively impact patient activation, shows...

Using Patient Rounding Tools to Enhance the Patient Experience

by Sara Heath

Patient rounding is a tried and true element of the patient experience. Nurses making their way in and out of patient rooms drives quality patient-provider relationships, ensures more patient...

Nurses Must Be Involved in Patient Health Literacy Support

by Sara Heath

The American Academy of Nursing is calling on nurses to better support patient education and patient health literacy as a part of the organization’s annual policy brief. “Health literacy...

Can Asking Sexual Orientation Hurt Patient-Provider Communication?

by Sara Heath

Questions about patient sexual orientation or gender identity likely will not harm patient-provider communication, according to new research from the Mayo Clinic. Instead, these questions can better...

How Does Social Media Impact Perceived Provider Professionalism?

by Sara Heath

As social media continues to permeate the healthcare space, providers are increasingly creating their own professional profiles to connect with patients and offer better patient education. It is...

Solutions for Reducing Healthcare Appointment Wait Times for Patients

by Sara Heath

Long appointment wait times are an age-old problem in healthcare. While some patients find themselves waiting extraordinary times in the office waiting room, others are waiting days, weeks, or even...

Clinician EHR Demands Detract from Patient-Provider Relationship

by Sara Heath

Family practice clinicians spend more time documenting on the EHR than they do directly with their patients, underscoring a lapse in the patient-provider relationship, shows a study published in Family...

Do TV Medical Dramas Skew Patient Perceptions of Quality Care?

by Sara Heath

Medical dramas on television are obscuring patient perceptions of quality care and expectations of a positive hospital experience, creating what some researchers are calling the “Grey’s...