PatientEngagementHIT

Patient Engagement Technologies

Ambulance Use Down 7%, Patients Access Care Via Rideshare

by Sara Heath

Rideshare services such as Uber are revolutionizing the way patients access care, with far more patients opting for an Uber than an ambulance ride during a non-life-threatening medical emergency, according to a working paper out of the...

Patient Telehealth Use, Access Tepid Despite Provider Enthusiasm

by Sara Heath

Even though healthcare professionals laud telehealth technology for its patient care access benefits, patient telehealth use is lukewarm at best, according to surveys conducted by Signet Research, Inc., on behalf of Avizia. A 2017 survey...

Patient Engagement Technology, Value-Based Care Key 2018 Trends

by Sara Heath

The new year is fast approaching, leaving healthcare professionals looking ahead in preparation for 2018. Medical experts can expect to see innovations in patient engagement technology, efforts in value-based care models, an emphasis on...

Patient Experience, Pop Health Strategies Lead 2017 Headlines

by Sara Heath

This past year has proven an eventful one in the patient engagement space. Industry focus on nursing communications, high patient satisfaction and CAHPS scores, and patient experience tips has highlighted a key shift in the healthcare...

The Role of Telehealth Tech in Patient Engagement Strategies

by Sara Heath

NewYork-Presbyterian and Walgreens have partnered to offer telehealth technology in retail-based health kiosks across New York City. The move is a part of both entities’ patient engagement strategies and efforts to offer better...

Using Bedside Tablet Technology for Patient Education, Experience

by Sara Heath

At the University of California San Francisco (UCSF) Medical Center, pediatric patients can flip through nearly 160 channels on their hospital room television, or play Xbox throughout their stay. These amenities cast on a 65-inch...

Assessing How Healthcare Consumers Access Doctor’s Appointments

by Sara Heath

When a healthcare consumer finds herself in need of a new provider or a doctor’s appointment, she may start by going to her computer and looking up online reviews and other information about the clinician she’s considering...

Provider, Patient Views Differ on Healthcare Cost, Tech Use

by Sara Heath

Providers don’t always have a good grip on patient views, especially with regard to healthcare cost and technology use, according to a recent survey from Conduent Healthcare. The survey of nearly 500 patients and 150 providers...

Care Coordination Across Provider Networks Creates Patient Trust

by Sara Heath

Supporting strong care coordination and teamwork amongst providers is a core aspect of improving the patient experience. Patients want their providers to be on the same page during a hospital stay because it makes patients feel safer and...

Is OurNotes the Next Step for OpenNotes, Patient Data Access?

by Sara Heath

Many across the healthcare industry are familiar with OpenNotes, the nationwide movement to grant patient data access to view clinician notes. Now, the researchers behind OpenNotes have developed OurNotes, a similar philosophy that also...

VA Unveils Online Appointment Scheduling for Patient Access

by Sara Heath

VA announced the official launch of its online appointment scheduling system, aiding patients in accessing the primary or specialty care appointment that best suits their schedules. The online appointment scheduling system is only...

How to Integrate the Patient Voice into Healthcare Decision-Making

by Sara Heath

Adding the patient voice into healthcare decision-making is a critical aspect of practice improvement. With the healthcare industry becoming increasingly more patient-centric, more organizations are focusing on improving the patient...

How Can Mental Health Apps Drive Patient-Provider Communication?

by Sara Heath

Advocate Health Care will be rolling out a new study testing the efficacy of a patient-provider communication technology that aids patients living with depression. Developed in partnership with pharma companies Takeda Pharmaceuticals and...

FDA: Medical Device Orgs Must Offer Patient Access to Health Data

by Sara Heath

FDA has issued final guidance to authorized medical device manufacturers, clarifying that it is acceptable for those manufacturers to open patient access to health data for those patients who request access. The guidance states that...

How Motivation Tactics Spark Meaningful Patient Portal Adoption

by Sara Heath

Although most hospitals and providers offer patient portal access, there is still more to be done. Meaningful patient portal adoption is lagging as more providers look to their patient portals asking how to proceed. Ninety-five percent of...

How to Test Digital Health Literacy in Older Adult Patients

by Sara Heath

Administering digital health literacy assessments via the telephone presents an opportunity to understand older patient internet use and online health information seeking, according to a recent study in the Journal of Medical Internet...

How Can Mobile Patient Portals Boost Patient Portal Use Rates?

by Sara Heath

Although nearly 90 percent of hospitals and providers offer patient portal access, true patient portal adoption lingers at around 15 percent, according to Government Accountability Office data. Mobilizing the patient portal allows patients...

FDA Drafts Provisions to Boost Patient Access to Medical Devices

by Sara Heath

The FDA plans to improve patient access to medical devices by streamlining the agency’s regulatory actions, FDA Commissioner Scott Gottlieb, MD, announced. In a public statement, Gottlieb reiterated the agency’s commitment to...

Patient Healthcare Costs Up 30%, Spurs Patient Billing Changes

by Sara Heath

Patients and providers alike are looking for patient-centered billing solutions that will help mitigate the effects of increasing patient healthcare costs, according to a recent report from Black Book. The report covered separate surveys...

What are Facilitators and Barriers to Older Patient Portal Use?

by Sara Heath

Patients over the age of 65 have security and usability concerns that limit patient portal use, but having a doctor or family member help them with the tool can be a portal facilitator, according to a study in the Journal of Medical...

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