Patient Engagement Technology

Centralized Appointment Scheduling Aids Patient Experience

July 10, 2017 - Centralized management tools are critical in healthcare, especially as the industry is increasingly marked by hospital mergers and healthcare acquisitions. Health system leaders can use centralized appointment scheduling to manage multiple patient access points. At Aria – Jefferson Health, a recently merged health system in Pennsylvania, centralizing the call center was integral...

More Articles

How Hospital Administration Tech Drives Patient Satisfaction

by Sara Heath

In an increasingly value-based healthcare industry, more healthcare organizations are seeing reimbursements tied to quality measures, such as patient satisfaction and experience. But making sure patient satisfaction data yields positive...

Top 3 Factors Driving Patient-Centered Healthcare Initiatives

by Sara Heath

When it comes to patient-centered healthcare and shifting away from reactionary medicine, providers and patients need to keep three key factors in mind: patient access to healthcare, care coordination, and patient technology adoption. A...

How Patient Portal Assessments Can Improve Patient Engagement

by Sara Heath

Patient portals may be an effective tool for facilitating patient engagement and subsequent patient wellness, but there are several adjustments technology developers can make to these tools to make them even more useful  for patient...

What Keeps Providers from Using Patient-Generated Health Data?

by Sara Heath

Patient-generated health data may have several reported patient engagement and empowerment benefits, but lingering issues may prohibit providers from actually using patients’ data. In a study published in the Journal of the American...

Can Cell Phone Patient Engagement Reduce Medication Non-Adherence?

by Sara Heath

Older, non-white patients of lower socioeconomic status may be harder to engage with in order to reduce medication non-adherence, according to a recent study in the Journal of the American Medical Informatics Association...

Personal Health Record Adoption Rates Exceed MU Requirements

by Sara Heath

Patient preferences for engagement tools, such as personal health records, may be outpacing meaningful use’s patient engagement requirements, according to a recent study published in the Journal of Medical Internet Research. The...

Can Online Collaborative Chats Foster Patient Engagement?

by Sara Heath

A space where physicians, patients, and caregivers can all communicate personally might be the next big thing in patient engagement and care coordination. While this approach sounds a whole lot like what can happen in a doctor’s...

Are Patients More Satisfied with mHealth Than Their Providers?

by Sara Heath

Between mHealth’s ability to connect patients and providers in disparate locations, track patient wellness, and monitor symptoms for chronic illness, mobile apps and devices  are disrupting the way patients stay connected to...

Patient Portal Adoption Rates Hinge on Age, Ethnicity

by Sara Heath

When it comes to patient portal adoption rates, age and ethnicity seem to make a difference. In a recent study out of Kaiser Permanente Northern California, researchers Nancy P. Gordon, ScD, and Mark C Hornbrook, ScD, found that older...

Over Half of Health Pros Use Patient Engagement Technology

by Sara Heath

More healthcare professionals are adopting connected health technology to help advance patient engagement efforts, according to HIMSS. In the 2016 HIMSS Connected Health Survey, the organization showed that 52 percent of the 227 IT...

What are the Top Pros and Cons of Adopting Patient Portals?

by Sara Heath

Effectively using patient portals, while oftentimes an important part of increasing patient engagement, is not as simple as telling patients to use them and then seeing the healthcare benefits follow. Rather, patient portals can be seen as...


Sign up for our free newsletter:

Our privacy policy

no, thanks