PatientEngagementHIT

Patient Engagement Tools

Patient Education, Scheduling Fixes Shrink Patient No-Show Rates

by Sara Heath

A federally-qualified health center (FQHC) reduced patient no-show rates by 14 percent by implementing a four-pronged intervention that prioritized patient education, practice communication, and better appointment scheduling...

Patient Engagement Strategies Lack Patient Voice, Consumer Input

by Sara Heath

Healthcare organizations are increasingly recognizing the imperative for patient-centered care in value-based payment models, but very few are adequately incorporating the patient voice into their strategies, according to a recent report...

Health Org Offers Patient Education Tools for Brain Tumor Therapy

by Sara Heath

The National Brain Tumor Society (NBTS) has created a set of patient education tools and initiatives to help equip brain tumor patients and their family caregivers with the information necessary to make informed healthcare...

Patient Engagement Technology Useful for Medicaid Innovation

by Sara Heath

Patient engagement technology and other smart technologies can help enhance state Medicaid programs, according to a recent report from Deloitte. “Smart Medicaid: Leveraging Cognitive Technologies to Improve Health and Program...

Simple Patient Education Tools Key for Correct Opioid Disposal

by Sara Heath

Straightforward and actionable patient education tools increase the likelihood that a patient will dispose of her left-over pain medications properly, according to a new study published in Journal of the American College of...

PCPs Enhance Shared Decision-Making, Family Satisfaction in ICU

by Sara Heath

Having a primary care provider (PCP) present to guide shared decision-making in the intensive care unit (ICU) is helpful in improving patient and family satisfaction and enhancing the ICU experience, according to recent data presented in...

Supporting Patient Treatment Decisions with Compare Websites

by Sara Heath

Michigan patients can now view quality care and outcomes data on a single website to help inform patient treatment decisions thanks to efforts from the Michigan Health & Hospital Association (MHA). The organization has recently...

Can Hospital Patient Portal Use Boost Inpatient Outcomes Measures?

by Sara Heath

Patient portals might be better suited for chronic disease management and preventive measures, but that doesn’t mean the healthcare industry should ignore the tool’s potential for inpatient use, according to a group of...

Using Patient Education to Enhance ICU Patient Experience

by Sara Heath

The ICU is a scary place for patients and their family caregivers. Patients are a mess of wires and medications, facing what is often a life-threatening condition. Providers are working to treat patients to save their lives in a way that...

Using Bedside Tablet Technology for Patient Education, Experience

by Sara Heath

At the University of California San Francisco (UCSF) Medical Center, pediatric patients can flip through nearly 160 channels on their hospital room television, or play Xbox throughout their stay. These amenities cast on a 65-inch...

Rideshare Deal to Address Patient Access to Care Barriers

by Sara Heath

Ridesharing service Lyft has partnered with Circulation to offer rides to non-emergency care for patients across the country, helping to improve patient access to care. Transportation to care is a significant social determinant of health,...

Optimizing Patient and Family Education Resources for the ICU

by Sara Heath

An integrated, centralized, and digital platform is best suited for patient and family education efforts within the intensive care unit (ICU) and for overcoming patient barriers to obtaining key ICU information, according to a recent study...

mHealth Games Can Improve Patient Education about Health Payers

by Sara Heath

mHealth games may help support patient education about health payers and insurance plans, helping to close a gap in patient understanding, according to research published in the Journal of Medical Internet Research. Patient understanding...

Overcoming Transportation Barriers to Drive Patient Care Access

by Sara Heath

Hospitals play an important role in addressing transportation barriers, patient care access, and other social determinants of health, according to a recent report from the American Hospital Association. The AHA paper,...

Care Coordination Across Provider Networks Creates Patient Trust

by Sara Heath

Supporting strong care coordination and teamwork amongst providers is a core aspect of improving the patient experience. Patients want their providers to be on the same page during a hospital stay because it makes patients feel safer and...

VA Unveils Online Appointment Scheduling for Patient Access

by Sara Heath

VA announced the official launch of its online appointment scheduling system, aiding patients in accessing the primary or specialty care appointment that best suits their schedules. The online appointment scheduling system is only...

Creating Positive Patient Experiences in Specialty Care Settings

by Sara Heath

Ensuring a positive patient experience is a high priority for healthcare organizations, and for a good reason. A satisfied customer is more likely to return following a good hospital experience, and that is critical for a healthy hospital...

FDA Drafts Provisions to Boost Patient Access to Medical Devices

by Sara Heath

The FDA plans to improve patient access to medical devices by streamlining the agency’s regulatory actions, FDA Commissioner Scott Gottlieb, MD, announced. In a public statement, Gottlieb reiterated the agency’s commitment to...

Determining the Next Steps Following Patient Portal Adoption

by Sara Heath

Following two major regulatory pushes and widespread patient portal adoption in healthcare organizations nationwide, one question remains to be answered: What’s next? In the wake of meaningful use requirements and patient engagement...

How Do Patients Define Quality on Health Information Websites?

by Sara Heath

Healthcare professionals must understand patient preferences for quality with regard to online health information websites, according to a group of Saint Louis University researchers. Understanding how patients find online health...

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