More data is out demonstrating the role racism and discrimination play in healthcare, with the latest from KFF showing that Black, Hispanic, American Indian/Alaska Native (AI/AN), and Asian people are...
Income is once again emerging as a leading social determinant of health, with two new studies showing a link between low-income and poor heart health and healthcare.
The studies published in the...
Patients are excited about the future of generative AI in healthcare, as nearly half say the technology can improve patient access to care and healthcare affordability, according to a survey from...
Healthcare consumerism lingers near the top of the list of buzzwords medical professionals need to know. The concept, which recognizes the role patients play as purchasers and managers of their own...
Hospitals and health systems nationwide still don’t have the patient-centered systems in place to meet the moment on healthcare consumerism, but it isn’t because they don’t...
The Department of Health and Human Services (HHS) and the Health Resources and Services Administration (HRSA) have awarded this year’s round of Gold Health Center Quality Leader digital badges to...
America’s hospitals are starting to rebound after a pandemic-imposed downturn in patient safety performance, particularly in terms of hospital-acquired infections, according to the latest fall...
If all hospitals performed the same as Healthgrades’ top-ranking specialty hospitals, the US healthcare industry could see serious improvements in patient safety measures, including avoided...
American patients are split as to whether they are comfortable with the use of artificial intelligence (AI) in their healthcare experience, according to survey data from Propeller Insights on behalf of...
Four in 10 people with disabilities report unfair treatment in healthcare settings, the workplace, and in accessing public benefits, according to Robert Wood Johnson Foundation and Urban Institute data...
Healthcare providers and payers should continue to set their sights on a digital patient experience, with new data from Wakefield Research fielded on behalf of health IT company Kyruus showing that...
The information blocking rule under the 21st Century Cures Act, which eased patient data access, may have had the unintended consequence of disrupting the patient experience, with a new study in JAMA...
Fewer than one in five oncology practices screen family caregivers for signs of emotional distress despite the significant burden these informal caregivers carry during a loved one’s cancer...
Patient safety is a core component of a good patient experience, but without a tailored method for measuring patient safety, it’ll be nearly impossible to achieve.
After all, you can’t improve what you don’t...
Patient experience surveys have been transformative in capturing patient sentiment and guiding quality improvement initiatives, but at Community Health Network, the traditional CAHPS survey still falls short in improving the patient...
When it comes to care quality and patient experience, American nursing homes barely pass. In a new poll from West Health and Gallup, patient respondents gave nursing homes just a D+ for the quality of...
Inaccurate reporting of home healthcare falls may be tainting the quality of information shared via Care Compare, the online platform the Centers for Medicare and Medicaid Services intends to help...
There might be a right and a wrong way to discuss value-based care with patients, with new data from advocacy group United States of Care showing that terms like “quality-focused care” are...
A new RAND Corporation analysis of nearly 4 million HCAHPS surveys showed that hospital patient experience tanked during the COVID-19 pandemic, researchers wrote in JAMA Health Forum.
Compared to...
Functionality is the name of the game for patient safety and compliance technology vendors, with healthcare organizations foremost prioritizing technology functionality when making purchasing...
