PatientEngagementHIT

Patient Portal Adoption

Low Patient Portal Use Sparks Calls for Patient Tech Education

December 7, 2018 - Despite strong incentives and provider attempts to the contrary, few patients are actually using the patient portal, according to new data from researchers at the University of Michigan. Patient portals, which rose in popularity after their inclusion in the EHR Incentive Programs and later in MACRA regulations, are known as the bedrock of patient engagement technology. These tools...


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Patient Portal Adoption Tops 90%, But Strong Patient Use Is Needed

by Sara Heath

Patient portal adoption has become nearly ubiquitous across the country, according to a recent Stat Poll from the Medical Group Management Association (MGMA). The survey of nearly 1,800 respondents showed that 90 percent of healthcare...

Patient Portal Adoption for Older Adult Patients Reaches 50%

by Sara Heath

Patient portal adoption rates are lagging among older patient populations, revealed a survey conducted by the University of Michigan Institute for Healthcare Policy and Innovation. The survey of just over 2,000 patients ages 50 to 80 years...

What Are the Top Barriers to Patient Portal Adoption, Use?

by Sara Heath

As a fundamental patient engagement technology with numerous reimbursement payments tied to its adoption, providers have long searched for the secret sauce to facilitate high patient portal use. Medical professionals not only aim to meet...

How Motivation Tactics Spark Meaningful Patient Portal Adoption

by Sara Heath

Although most hospitals and providers offer patient portal access, there is still more to be done. Meaningful patient portal adoption is lagging as more providers look to their patient portals asking how to proceed. Ninety-five percent of...

How Can Mobile Patient Portals Boost Patient Portal Use Rates?

by Sara Heath

Although nearly 90 percent of hospitals and providers offer patient portal access, true patient portal adoption lingers at around 15 percent, according to Government Accountability Office data. Mobilizing the patient portal allows patients...

What are Facilitators and Barriers to Older Patient Portal Use?

by Sara Heath

Patients over the age of 65 have security and usability concerns that limit patient portal use, but having a doctor or family member help them with the tool can be a portal facilitator, according to a study in the Journal of Medical...

Determining the Next Steps Following Patient Portal Adoption

by Sara Heath

Following two major regulatory pushes and widespread patient portal adoption in healthcare organizations nationwide, one question remains to be answered: What’s next? In the wake of meaningful use requirements and patient engagement...

Does Patient Portal Secure Messaging Prompt More Office Visits?

by Sara Heath

Patient portals have long been championed as the new and innovative strategy for improving patient engagement and access to quality healthcare. Patients can communicate with their providers about health concerns using secure messaging and...

Low Broadband Access Stunts Patient Portal Use, Health Equity

by Sara Heath

Limited broadband access quells patient portal use and health equity, underscoring broadband as a key social determinant of health, according to research published in JAMIA. Healthcare professionals have long praised patient portals as...

Following Patient Portal Adoption, Patient Activation is Key

by Sara Heath

New York City Health + Hospitals (NYC H+H) is among the majority of health systems enjoying the patient-centered benefits of patient portal adoption. Now, the health system is facing its latest challenge – getting more patients...

GAO Comments on HHS Efforts to Drive Patient Portal Use

by Sara Heath

HHS should re-evaluate its campaigns to drive patient portal use and access to health data, said a Government Accountability Office (GAO) representative in the agency’s Watchdog Report blog late last week. The blog post featured GAO...

4 Steps to Successful Patient Portal Adoption, Integration

by Sara Heath

Between regulatory requirements and calls for stronger patient-centered care, patient portal adoption has become an integral part of a healthcare organization’s health technology suite. Patient portals are an important regulatory...

Digital Patient Engagement Measures Aid Clinician Improvement

by Sara Heath

A Boston-based research team has developed a viable set of digital patient engagement measures to determine how well patient portals and health IT activate patients in their care, according to a report in the Journal of Medical Internet...

Limited Adoption Limits Patient Portal Decision Aid Efficacy

by Sara Heath

Patient portals and other health IT can effectively host decision aids for patients, if only they and their clinicians adopt the tools, according to a study published in the Annals of Family Medicine. Having adequate patient...

Patient Portal Benefits in Pediatric Care Must Fuel Parent Use

by Sara Heath

The perceived effectiveness of patient portals in driving parent caregiver engagement in pediatrics is currently limited, presenting more opportunities for healthcare organizations to refine and streamline their patient portal adoption...

Targeted Approach Key for Older Adult Patient Portal Adoption

by Sara Heath

Healthcare organizations need patient portal adoption campaigns tailored to older patients to create a more robust portal buy-in, according to research published in the Journal of Medical Internet Research. This is necessary regardless of...

Stakeholder Collaboration Can Boost Patient Portal Enrollment

by Sara Heath

When assessing the potential barriers to patient portal enrollment, healthcare organizations should consult with all stakeholders, including practice leadership, providers, and patients, according to recent research published in the...

3 Tips to Help Providers Boost Patient Portal Adoption Rates

by Sara Heath

As healthcare providers grapple with federal, patient-centered policy requirements and a call to improve patient engagement, the emphasis on patient portal adoption has grown. Between requirements in Stage 3 Meaningful Use and the...

Are Mobile Patient Portals the Next Step in Patient Engagement?

by Sara Heath

Patient portals are often viewed as critical tools to improve patient engagement, but not every consumer is able to access their health data from a home computer. According to some healthcare professionals, offering a mobile patient portal...

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