PatientEngagementHIT

Patient Portals

OpenNotes, AMIA Partnership to Improve Patient Data Access

by Sara Heath

The American Medical Informatics Association (AMIA) and OpenNotes have officially joined forces to expand and support patient data access across the country. The partnership, announced at AMIA’s 2017 Annual Symposium, will support...

How NLP Improves Patient Understanding of Patient Portal Notes

by Sara Heath

Natural language processing (NLP) has proven an effective strategy for translating clinical terms into lay-language, thus improving patient understanding of patient portal notes, according to research published in the Journal of Medical...

How Motivation Tactics Spark Meaningful Patient Portal Adoption

by Sara Heath

Although most hospitals and providers offer patient portal access, there is still more to be done. Meaningful patient portal adoption is lagging as more providers look to their patient portals asking how to proceed. Ninety-five percent of...

How Can Mobile Patient Portals Boost Patient Portal Use Rates?

by Sara Heath

Although nearly 90 percent of hospitals and providers offer patient portal access, true patient portal adoption lingers at around 15 percent, according to Government Accountability Office data. Mobilizing the patient portal allows patients...

What are Facilitators and Barriers to Older Patient Portal Use?

by Sara Heath

Patients over the age of 65 have security and usability concerns that limit patient portal use, but having a doctor or family member help them with the tool can be a portal facilitator, according to a study in the Journal of Medical...

Determining the Next Steps Following Patient Portal Adoption

by Sara Heath

Following two major regulatory pushes and widespread patient portal adoption in healthcare organizations nationwide, one question remains to be answered: What’s next? In the wake of meaningful use requirements and patient engagement...

Patient Access to Health Data, Patient Portal Use Increases

by Sara Heath

Patient access to health data is becoming a lot easier, but according to experts from AHIMA there is still some work to be done. In a survey presented at AHIMA’s 89th Annual Convention & Exhibit, researchers discussed the...

eClinicalWorks Patient Portal Integrates OpenNotes Data Access

by Sara Heath

EHR and patient portal vendor eClinicalWorks now supports OpenNotes on its patient-facing technology, offering patients the ability to view their clinician notes on the portal. The move will allow the nearly 130,000 clinicians using the...

Top Tips for Successful Patient Portal Secure Messaging

by Sara Heath

Secure messaging via the patient portal has presented a new frontier for patient-provider communication. What was previously discussed via telephone calls or during in-person follow-up appointments can now be done digitally, helping to...

Better Practice Operations Vital to Improve Patient Satisfaction

by Sara Heath

Clinician office wait times are down by five minutes from last year, highlighting a focus on better practice operations, patient flow, and patient satisfaction, according to the Medical Group Management Association (MGMA). The annual MGMA...

How HIPAA Regulations Can Encourage Caregiver, Family Engagement

by Sara Heath

Being a patient does not have to be a solo experience. Many patients benefit from caregiver and family engagement - and many providers encourage collaborative decision-making.   While HIPAA regulations exist to secure the rights...

Does Patient Portal Secure Messaging Prompt More Office Visits?

by Sara Heath

Patient portals have long been championed as the new and innovative strategy for improving patient engagement and access to quality healthcare. Patients can communicate with their providers about health concerns using secure messaging and...

Low Broadband Access Stunts Patient Portal Use, Health Equity

by Sara Heath

Limited broadband access quells patient portal use and health equity, underscoring broadband as a key social determinant of health, according to research published in JAMIA. Healthcare professionals have long praised patient portals as...

Top 3 Facts About Patient Engagement Policy Requirements

by Sara Heath

Patient engagement may be a key factor in the shift toward consumer- and patient-centered care, but it also has an important place in the policy requirements that are driving the healthcare industry. From the CMS EHR Incentive Programs,...

4 Pros and Cons of Digital Patient Health Data Access

by Sara Heath

Patient health data access is a generally accepted patient engagement strategy that helps to empower patients through improved health literacy and integration into the care team. Healthcare providers are acting on patient data access,...

Following Patient Portal Adoption, Patient Activation is Key

by Sara Heath

New York City Health + Hospitals (NYC H+H) is among the majority of health systems enjoying the patient-centered benefits of patient portal adoption. Now, the health system is facing its latest challenge – getting more patients...

GAO Comments on HHS Efforts to Drive Patient Portal Use

by Sara Heath

HHS should re-evaluate its campaigns to drive patient portal use and access to health data, said a Government Accountability Office (GAO) representative in the agency’s Watchdog Report blog late last week. The blog post featured GAO...

AHIMA Form Standardizes Patient Health Data Access Requests

by Sara Heath

The American Healthcare Informatics Management Association (AHIMA) has released a standardized model for patient health data access requests in an effort to streamline the process, according to an organization statement emailed to...

Why Patients Value Patient Portal Health Data Access

by Sara Heath

Patients enjoy having patient portal health data access because it allows them to take ownership of their own care, makes them feel empowered as partners in their treatments, and helps them detect and identify errors their providers may...

Reports Note Uptick in Hospital Patient Engagement Technology

by Sara Heath

US hospitals and health systems are increasingly adopting patient engagement technology to enhance their care quality and drive outcomes, according to two separate reports from the American Hospital Association’s Hospital &...

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