PatientEngagementHIT

Patient-provider Communication

As Health IT Evolves, Patient-Provider Trust Remains Essential

December 10, 2018 - When the stethoscope was invented in 1816, it was a revolutionary change in medicine. What was once an extremely detailed and intimate conversation between patient and provider suddenly had a new instrument separating them. But although this tool could have posed a threat to patient-provider trust turned out to be a boon for diagnostics and care quality. “The paradigm that came...


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Using Patient-Provider Communication for Antibiotic Stewardship

by Sara Heath

As the healthcare industry continues to explore the meaning of quality in healthcare, an examination of antibiotic stewardship may come to the forefront. But as antibiotic prescriptions are shown to correlate with patient satisfaction,...

45 Minutes of Patient Education Boosts Chronic Disease Management

by Jessica Kent

A health literacy program that required second-year medical students to spend an additional 45 minutes delivering patient education helped improve chronic disease management and health outcomes, a study published in the Journal of the...

How Online Medical Info Impacts Patient-Provider Relationships

by Sara Heath

The slew of online medical information is impacting patient-provider relationships, according to a new survey from Merck Manuals. The survey of 240 family physicians found that patients are increasingly accessing online medical...

Patient Engagement Key Healthcare Innovation Trend, CHIME Says

by Sara Heath

Healthcare organizations are making improvements in patient portal optimization and inpatient patient engagement tools, but more work needs to be done to personalize the patient experience, according to the CHIME Most Wired Trends...

How Does Physician Burnout Impact Patient Care Access?

by Sara Heath

Physician burnout is reaching new heights. And as more doctors look to make their next moves in a career that leaves them stressed and unsatisfied, the industry faces threats to patient care access. The physician burnout epidemic has...

Aiming for Success in the Patient-Centered Medical Home Model

by Sara Heath

Evolution and adaptability are essential for healthcare organizations aiming to thrive in patient-centered medical home (PCMH) models. As the healthcare industry continues to change, organizations need to be ready to address changing...

Understanding Physician Empathy, How It Impacts Patient Care

by Sara Heath

As the healthcare industry continues its focus on better patient experiences and higher satisfaction, physicians work to improve their patient-provider communication skills. Paramount to these skills is physician empathy, a somewhat...

How Text Message Communication Improves Patient Outreach

by Sara Heath

For Bill Hambsh, CEO of North Florida Women’s Care, patient outreach and communication looked a lot more like a game of phone tag. The process, which ideally would be marked with efficiency and high patient engagement levels, too...

Patient-Provider Communication Falls Short of Patient Expectation

by Sara Heath

Although patient-provider communication is an essential aspect of the primary care visit, expectations aren’t quite reality, according to data from Samueli Integrative Health Programs, a non-profit healthcare advocacy group. A...

Could Patient-Provider Relationships Reduce Provider Burnout?

by Sara Heath

Focusing on patient-provider relationships and strategies to address the social determinants of health could help reduce provider burnout, but current care models do not always allow for that, according to the Physicians Foundation’s...

How Technology Can Enhance Family Communication, Satisfaction

by Sara Heath

When Ashley Hodge, MBA, CCP, FPP, saw first-hand the distress many family members experience when their child undergoes surgery, she knew she had to make family communication a part of Nationwide Children’s Hospital’s patient...

Patient-Provider Communication, Education Key for Opioid Prescribing

by Sara Heath

Open patient-provider communication is essential for providers looking to combat the opioid crisis, according to a recent report from the Medical Group Management Association. The report, Combatting the Opioid Epidemic: Effective Policies...

AMA: Title X Rule Harms Patient-Provider Relationship, Care Access

by Sara Heath

Proposed changes to the Title X Family Planning program could harm the patient-provider relationship by introducing government interference into the exam room, according to the American Medical Association. Specifically, the proposed...

Best Practices for Patient-Centered Appointment Agenda-Setting

by Sara Heath

A new study from the Mayo Clinic showed that doctors only spend about 11 seconds listening to a patient during appointment agenda-setting before interrupting the patient with their own viewpoint. These results point to a need to improve...

Understanding the Power Hierarchy in Patient-Provider Relationships

by Sara Heath

The ideal patient-provider relationship will always include a mutual respect between both parties that then leads to a healthcare partnership. A true patient-provider partnership can lead to better care outcomes and deliver on value-based...

Industry Orgs Question CMS Proposals for QPP, Value-Based Care

by Sara Heath

As industry organizations begin their in-depth analyses of the recent CMS proposed changes to the Physician Fee Schedule and Quality Payment Program, several have issued preliminary responses saying the rule could hinder provider payments...

CMS Medicare Proposal to Boost Patient-Provider Relationships

by Sara Heath

CMS has proposed changes to the Quality Payment Program and Medicare Physician Fee Schedule that aim to reduce administrative burden, improve patient-provider relationships, and drive overall better healthcare quality at a lower...

Does EHR Use Detract From Patient-Provider Communication?

by Sara Heath

EHRs may be doing more harm than good during the clinical encounter, as providers continue to assert that the tool takes away limited time for patient-provider communication during the clinical encounter, according to a survey from...

How One Doc Uses Cartoons to Address Social Determinants of Health

by Sara Heath

On social media and in the healthcare space, Anita Ravi, MD, is largely known for her patient advocacy and cartoon work depicting the social determinants of health (SDOH) for vulnerable patients and how providers must address those factors...

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