PatientEngagementHIT

Patient Safety

Hospital Patient Safety Efforts Reduce Hospital Conditions by 8%

June 8, 2018 - Patient safety is improving nationwide, as hospital-acquired condition rates go down by 8 percent between 2014 and 2016, according to the latest numbers from the Agency for Healthcare Research and Quality (AHRQ). Between 2014 and 2016, hospitals across the country used patient safety initiatives to avoid nearly 350,000 hospital-acquired conditions. Hospital-acquired conditions may include...


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Leapfrog Ratings Mark Efforts to Improve Patient Safety Initiatives

by Sara Heath

The Leapfrog Group has published its Spring 2018 Hospital Safety Grades, finding that nearly one-third of hospitals across the country are achieving highest marks for patient safety initiatives. The biannual assessment of nearly 2,500 general...

Why Partnering with Patients Is Key to a Culture of Patient Safety

by Sara Heath

When a patient visits a hospital, she has the expectation that she will be treated with empathy, respect, and clinical excellence. At the core of each of these elements is the understanding that she will be safe. But all too often, the promise...

Patient Engagement, Health Literacy Amid Top Patient Safety Issues

by Sara Heath

Patient engagement and patient health literacy have ranked among the top patient safety issues on ECRI Institute’s 2018 Top 10 Patient Safety Concerns for Healthcare Organizations. Patient engagement and patient safety ranked nine out of...

CA Hospitals Partner for Patient Access to Patient Safety Data

by Sara Heath

The California Hospital Association (CHA), Hospital Quality Institute (HQI), and the Patient Safety Movement Foundation (PSMF) have all partnered to create an online database displaying patient safety data to help patients learn more about the...

82% of Patients Say Health Information Exchange Ups Care Quality

by Sara Heath

Health information exchanges (HIEs) are gaining popularity among patient populations, with 81 percent of patients saying they would encourage their provider to participate in an HIE, according to a survey from HEALTHeLINK, the HIE provider for...

Driving Positive Patient Experiences During Patient Safety Events

by Sara Heath

Communication-and-resolution programs (CRPs) are essential for preserving positive patient experiences following hospital-related injuries or adverse patient safety events. However, not all hospitals are meeting patient expectations in this area,...

What Patient Complaints Say About the Patient Experience

by Sara Heath

Individuals undergoing outpatient cancer care tend to report complaints about the patient-centeredness of their care more than the quality and safety of their care. This offers unique insight into the cancer patient experience, according to a...

Top 4 Challenges in Driving High Patient Satisfaction

by Sara Heath

Driving high patient satisfaction in healthcare is a challenging task. Patients are complex and unique, each with a different set of needs and preferences. Add to that the growing to-do list for today’s clinicians, and supporting patient...

Simplifying Patient Safety Grades for Patient Decision-Making

by Sara Heath

Hospital safety grade and patient experience reports are emerging as effective tools to aid patient decision-making about where to receive care. These tools need to be simple, succinct, and usable for the layman because they are patient-facing....

Closing Language, Patient Safety Barriers with Interpreters

by Sara Heath

In an increasingly diversifying patient population, it will be crucial for healthcare organizations to adopt strong interpretive services to ensure patient safety and a positive patient experience. By offering strong interpretive services –...

Family Caregiver Engagement Cuts Hospital Readmissions by 25%

by Sara Heath

Healthcare organizations that practice meaningful family caregiver engagement and integrate caregivers into the patient discharge process can reduce hospital readmissions by one-quarter, according to research from the University of Pittsburgh...

AARP Law Supports Family Caregiver Engagement in Discharge

by Sara Heath

The Ohio state legislature has unanimously passed a law that will require hospitals to train and engage family caregivers in at-home patient care, easing the transition during hospital discharge. AARP Ohio proposed the AARP Caregiver Advise,...

5 Patient-Centered Strategies to Improve Patient Safety

by Sara Heath

Patient safety is a key aspect of patient-centered care and is tied to the patient experience and health outcomes. However, all too often healthcare professionals view patient safety and patient-centered care as two different issues. Clinicians...

How Healthcare Orgs Can Drive Family Engagement in Patient Care

by Sara Heath

When patients are admitted to the hospital or diagnosed with a potentially life-changing illness, they are hardly ever alone. More often than not, patients have a network of family and friends behind them, and providers need to practice strong...

3 Best Practices to Improve the Healthcare Patient Experience

by Sara Heath

As healthcare continues to embrace patient-centered care strategies, industry stakeholders have begun to focus on improving the patient experience. Per the Agency for Healthcare Research and Quality (AHRQ), the patient experience “encompasses...

Negative Patient Experience Tied to More Surgical Complications

by Sara Heath

A new study out of UNC Health Care shows a direct link between negative patient experience reports and surgical complications. The research team examined patient experience reports from approximately 30,000 surgical patients at seven academic...

AHRQ Awards $4M for Patient Experience, Safety Initiatives

by Sara Heath

The Agency for Healthcare Research and Quality (AHRQ) has awarded a $4 million grant to the Johns Hopkins Armstrong Institute for Patient Safety and Quality and the American College of Surgeons to help practices improve patient experience and...

How Patient Data Access, Education Improve Patient Safety

by Sara Heath

Adverse patient safety events continue to plague the healthcare industry, with government agencies reporting as many as one in ten patients experiencing harm during treatment. And as patient safety becomes tied to the overall patient experience,...

Private Funds for Patient Advocacy Orgs Raise Transparency Issues

by Sara Heath

Nearly two-thirds of non-profit patient advocacy organizations (PAOs) receive private-sector funding to support their initiatives, raising questions about transparency and conflicts of interest, asserts a new report from Cleveland Clinic published...

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