PatientEngagementHIT

Patient Safety

VA Pushes Patient-Centered Care, Patient Safety, Data Access

December 14, 2018 - Two recent announcements out of the Department of Veterans Affairs (VA) highlight the agency’s push toward more patient-centered care, including improving patient safety and patient data access. The most recent announcement pertains to the Department’s latest efforts to improve patient safety in their facilities. Starting in 2019, ten Patient Safety Centers of Inquiry...


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CMS Program to Support Patient Safety in Nursing Home Care

by Sara Heath

CMS is ramping up its efforts to improve patient safety and care quality in nursing home settings. Through the Civil Money Penalty Reinvestment Program (CMPRP), the agency aims to give nursing home employees and caregivers the tools...

Lacking Protocols Hit VHA Clinic Environment, Patient Experience

by Sara Heath

The Veterans Health Administration (VHA) does not have adequate measures to assess the physical environment of its facilities, according to a new report from the Government Accountability Office (GAO). This in turn can have negative...

Patient Safety Takes a Hit as Nursing Conditions Remain Stagnant

by Sara Heath

Healthcare organizations are making little headway in improving nurse working conditions, and patient safety is suffering as a result, according to new data from the University of Pennsylvania School of Nursing. The report, published in...

Nurse Staffing Ratios Tied to High Costs, Patient Safety Savings

by Sara Heath

A Massachusetts ballot question considering mandated nurse staffing ratios will cost the Commonwealth, hospitals, and other healthcare organizations because of increased staffing needs, according to an analysis from the Massachusetts...

Seven Outcomes of Successful Patient Engagement Strategies

by Wolters Kluwer

This is the last article of a three-part series centered on the steps required to make a patient engagement initiative successful. The first article, Three Steps to Jumpstart Effective Patient Engagement Initiatives, focused on getting...

Medication Management Improvements Key for Medication Adherence

by Sara Heath

Although the healthcare industry is on the right track, more must be done to improve medication management to drive higher patient medication adherence and patient safety, according to a survey from the Association of Medical Directors of...

How Nurse Staffing Ratios Impact Patient Safety, Access to Care

by Sara Heath

A Massachusetts ballot question has the healthcare industry debating nurse staff ratios and how they can impact patient safety and patient access to care. The ballot question at hand involves An Act relative to patient safety and hospital...

Hospital Patient Safety Efforts Reduce Hospital Conditions by 8%

by Sara Heath

Patient safety is improving nationwide, as hospital-acquired condition rates go down by 8 percent between 2014 and 2016, according to the latest numbers from the Agency for Healthcare Research and Quality (AHRQ). Between 2014 and 2016,...

Leapfrog Ratings Mark Efforts to Improve Patient Safety Initiatives

by Sara Heath

The Leapfrog Group has published its Spring 2018 Hospital Safety Grades, finding that nearly one-third of hospitals across the country are achieving highest marks for patient safety initiatives. The biannual assessment of nearly 2,500...

Why Partnering with Patients Is Key to a Culture of Patient Safety

by Sara Heath

When a patient visits a hospital, she has the expectation that she will be treated with empathy, respect, and clinical excellence. At the core of each of these elements is the understanding that she will be safe. But all too often, the...

Patient Engagement, Health Literacy Amid Top Patient Safety Issues

by Sara Heath

Patient engagement and patient health literacy have ranked among the top patient safety issues on ECRI Institute’s 2018 Top 10 Patient Safety Concerns for Healthcare Organizations. Patient engagement and patient safety ranked nine...

CA Hospitals Partner for Patient Access to Patient Safety Data

by Sara Heath

The California Hospital Association (CHA), Hospital Quality Institute (HQI), and the Patient Safety Movement Foundation (PSMF) have all partnered to create an online database displaying patient safety data to help patients learn more about...

82% of Patients Say Health Information Exchange Ups Care Quality

by Sara Heath

Health information exchanges (HIEs) are gaining popularity among patient populations, with 81 percent of patients saying they would encourage their provider to participate in an HIE, according to a survey from HEALTHeLINK, the HIE provider...

Driving Positive Patient Experiences During Patient Safety Events

by Sara Heath

Communication-and-resolution programs (CRPs) are essential for preserving positive patient experiences following hospital-related injuries or adverse patient safety events. However, not all hospitals are meeting patient expectations in...

What Patient Complaints Say About the Patient Experience

by Sara Heath

Individuals undergoing outpatient cancer care tend to report complaints about the patient-centeredness of their care more than the quality and safety of their care. This offers unique insight into the cancer patient experience, according...

Top 4 Challenges in Driving High Patient Satisfaction

by Sara Heath

Driving high patient satisfaction in healthcare is a challenging task. Patients are complex and unique, each with a different set of needs and preferences. Add to that the growing to-do list for today’s clinicians, and supporting...

Simplifying Patient Safety Grades for Patient Decision-Making

by Sara Heath

Hospital safety grade and patient experience reports are emerging as effective tools to aid patient decision-making about where to receive care. These tools need to be simple, succinct, and usable for the layman because they are...

Closing Language, Patient Safety Barriers with Interpreters

by Sara Heath

In an increasingly diversifying patient population, it will be crucial for healthcare organizations to adopt strong interpretive services to ensure patient safety and a positive patient experience. By offering strong interpretive services...

Family Caregiver Engagement Cuts Hospital Readmissions by 25%

by Sara Heath

Healthcare organizations that practice meaningful family caregiver engagement and integrate caregivers into the patient discharge process can reduce hospital readmissions by one-quarter, according to research from the University of...

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