Better change management key to patient self-scheduling buy-in
- Healthcare organizations that have implemented patient self-scheduling technologies have done so with success, but it’s going to require a better change management plan to get the provider and administrative buy-in to make the technology adoption widespread, according to the latest from KLAS. The report, received via email and which recounted...
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The appointment scheduling process is proving not ideal, especially for Spanish-speaking or limited English proficiency (LEP) patients, according to data from RAND. The study, published in Health...A Quarter of Patients Face Two-Month Appointment Wait Times
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On paper, the patient referral process can sound almost like a prescription. One biopsy. One second opinion. One visit to a specialist. In reality, referral management is a logistical and patient...Sponsored Article
