Provider Communication

Two-Way Communication Improves Cancer Patient Engagement

September 08, 2016 by Sara Heath

Care planning and bidirectional communication initiatives may be helpful for improving patient engagement for cancer survivors, according to a study published in JMIR Cancer, but these programs may be difficult to implement and often fail...

4 Key Steps to Building Strong Patient-Provider Communication

August 24, 2016 by Sara Heath

Patient-provider communication is an important component of improving patient engagement and patient satisfaction. When providers effectively communicate with their patients, they can both activate the patients in their care and help make...

How Text Messaging Can Transform Patient-Provider Communication

August 23, 2016 by Sara Heath

At Cedars-Sinai Medical Center, patient-provider communication is a key part of driving patient engagement. Text messaging may be crucial to pushing that even further. Through a web of patient communications technologies, Cedars-Sinai...

How Consumers and Providers See Patient Engagement Differently

August 16, 2016 by Sara Heath

When it comes to patient engagement, self-care, and other healthcare responsibilities, patients and providers may not be on the same page. A new survey conducted on behalf of Xerox indicates significant differences and interesting...

Can Digital Communication, mHealth Boost Patient Satisfaction?

June 27, 2016 by Sara Heath

Although there is a high rate of patient satisfaction with primary care providers, there is still room for improvement with regard to digital communication and patient engagement technologies, one survey shows. The survey, conducted via...

3 Steps to Building Better Patient Satisfaction, Engagement

June 07, 2016 by Sara Heath

Stronger patient-provider communication and education initiatives are key to boosting patient satisfaction and shared decision-making, shows a recent study conducted by FAIR Health. The study, which surveyed a sample of 1,000 adults...

AHRQ Patient-Centered Toolkit to Boost Provider Communication

May 25, 2016 by Sara Heath

The Agency for Healthcare Research and Quality has created a new patient-centered toolkit helping to support patient-provider communication following adverse hospital events. The federal agency this week announced the release of the...

How Does Physician Behavior Affect Patient Decision-Making?

May 18, 2016 by Sara Heath

Doctors need to determine a way by which they can incorporate goal-setting conversations into primary care as a way to boost shared patient decision-making, shows a study recently published in the Annals of Family Medicine. The study took...

Including Family Caregivers in Patient Engagement Strategies

May 06, 2016 by Sara Heath

Seldom do patients approach their healthcare alone, but rather seek support from a network of caregivers, family, and friends. As such, providers need to understand how these individuals fit into patient engagement strategies. Below,...

Why Some Providers Struggle with Advanced Care Planning Talks

April 15, 2016 by Sara Heath

Although an overwhelming majority of healthcare providers agree that advanced care planning is critical for adequate and ethical patient care, only a small number of them are actually engaging patients in these kinds of conversations. In...

How Can Providers Boost Self-Management for Chronically Ill Patients?

April 13, 2016 by Sara Heath

To boost self-management for chronically ill patients, providers simply need to provide support, says one study recently published in the American Journal of Managed Care. Researcher Peter Cunningham, PhD, sought to determine how...

Patient Engagement Interventions Boost Shared Decision-Making

April 12, 2016 by Sara Heath

Interventions targeting patient and provider behaviors are notably effective in improving provider communication and shared decision-making, says a recent study published in Health Affairs. The study, conducted by a research team led by...

Can Online Collaborative Chats Foster Patient Engagement?

March 30, 2016 by Sara Heath

A space where physicians, patients, and caregivers can all communicate personally might be the next big thing in patient engagement and care coordination. While this approach sounds a whole lot like what can happen in a doctor’s...

RelayHealth Signs $140M Military Health Patient Portal Deal

March 28, 2016 by Sara Heath

McKesson Technologies, Inc., and the Military Health System have signed a $140 million contract to implement  the company’s patient portal, RelayHealth, according to a public statement by the Department of Defense. The patient...

How Does Physician EHR Use Affect Patient Satisfaction Levels?

March 22, 2016 by Sara Heath

Healthcare professionals may see various clinical benefits to EHR use, but how does this technology affect patient satisfaction? Research shows that EHRs present a challenge in boosting patient satisfaction, requiring providers to focus...

4 Best Practices for Improving Patient-Provider Communication

March 18, 2016 by Sara Heath

The patient-provider relationship is the cornerstone of patient engagement. When a provider communicates well with her patient, it can help to make the patient feel like a valued member of the care team, thus improving patient...

AHIMA Patient Engagement Toolkit Emphasizes Health Data Access

March 11, 2016 by Sara Heath

Promoting patient health data access is an important part of increasing patient engagement, said the American Health Information Management Association (AHIMA) in a newly released Patient Engagement Toolkit. The toolkit emphasizes the...

3 Ways Social Media in Healthcare can Improve Patient Engagement

March 07, 2016 by Sara Heath

Communication between patients and providers is a pillar of good patient engagement strategy, and social media is presenting new opportunities to promote that. As a solid Twitter bio or Facebook presence starts to be the standard mode of...