PatientEngagementHIT

Telehealth

Quality Standards to Support Patient Experience Via Telehealth

September 28, 2018 - ClearHealth Quality Institute (CHQI), a third-party healthcare accrediting program, has developed a set of accreditation modules for telehealth and remote patient monitoring geared toward ensuring these tools improve patient care access and yield a positive patient experience. The modules will be a part of CHQI’s Telemedicine Accreditation Program as developed by the Telemedicine...


More Articles

Patients Interested in Telehealth Tech, But Improvements Are Key

by Sara Heath

Although the patient interest in telehealth and other virtual health tools is there, healthcare organizations will need to improve their integration and deliver of these tools in order to garner meaningful adoption, according to a new...

CVS Health Introduces Access to Direct-to-Consumer Telehealth Tool

by Sara Heath

CVS Health is rolling out its own direct-to-consumer telehealth option associated with its MinuteClinic offerings. The 24-hours service will facilitate patient access to care for minor health issues, injuries, and dermatological...

Patients Unclear About Access to Telehealth Under their Health Plans

by Sara Heath

Nearly half of Medicare Advantage patients are unsure of whether their health plans cover access to telehealth or virtual care services, according to recent HealthMine data. The survey of just under 800 Medicare Advantage beneficiaries...

How Telehealth Training Programs Drive Positive Patient Experience

by Sara Heath

With the growing popularity of remote patient care, telehealth training may be the new frontier. As more provider deliver care using telehealth, they need to learn how to reframe their patient-provider communication skills to drive patient...

How to Drive Provider Buy-In for Telehealth, Virtual Care Tools

by Sara Heath

Patients and providers both agree that telehealth use and virtual care adoption will improve the patient experience, but providers are still slow to adopt these tools, according to a recent Deloitte report. Organizational leaders must...

What Is the Role of Connected Health in Patient Engagement?

by Sara Heath

As healthcare technology continues to permeate the medical industry, experts are continuing to evaluate how connected health tools can impact patient engagement and the overall patient experience. As noted in a 2013 study in the...

VA Boasts Broad Use of Connected Health for Patient Access to Care

by Sara Heath

The VA is proving its chops in the connected health sphere, creating better patient access to care using digital tools, according to an Administration press release. Specifically, expanded telehealth access has allowed more patients to...

DTC Telehealth Ups Patient Access to Care in Natural Disasters

by Sara Heath

Direct-to-consumer (DTC) telehealth has proven an effective tool for creating patient access to care following a natural disaster, according to a new article published by RAND Corporation in the Journal of General Internal Medicine that...

Telehealth Closes Patient Care Access Gaps in Rural Mississippi

by Sara Heath

Across the country, telehealth technology is helping to close care gaps in areas where healthcare consumers otherwise would face considerable patient care access challenges. Especially in rural regions, telehealth has allowed patients to...

Changes in ED, Clinic Use Mark Impacts on Patient Access to Care

by Sara Heath

Urgent care clinics, retail clinics, and telehealth are getting more attention in recent years as alternative places of healthcare service, according to a recent analysis from FAIR Health. The rise in various healthcare delivery sites has...

The Role of Telehealth Tech in Patient Engagement Strategies

by Sara Heath

NewYork-Presbyterian and Walgreens have partnered to offer telehealth technology in retail-based health kiosks across New York City. The move is a part of both entities’ patient engagement strategies and efforts to offer better...

Exploring Basic Patient Engagement Technology, Health IT

by Sara Heath

As healthcare takes a digital turn, it will be important for industry professionals to understand basic patient engagement technology. Health IT is a core aspect of federal incentive programs, and is becoming the future for patient...

Patient Engagement Strategies for Young, Healthy Populations

by Sara Heath

The term “patient engagement” usually elicits images of extensive wellness plans, long patient portal messages, and chronic disease management. However, patient engagement strategies are different for young and healthy patient...

77% of Patients Want Access to Virtual Care, Telehealth

by Sara Heath

Patient demand for virtual care and telehealth access is high despite some provider viewpoints, according to recent data from the Advisory Board. The Virtual Visits Consumer Choice Survey, which included over 5,000 patients across the...

Patients Need Strong Broadband for mHealth, Telehealth Access

by Sara Heath

The AHA and the American Medical Informatics Association (AMIA) are calling on the Federal Communications Commission to make changes to the Rural Health Care (RHC) plan to improve broadband services in rural regions. This will make mHealth...

Rural Patients Gain More Telehealth Access in New WA Law

by Sara Heath

A new Washington state law to help expand patient access to telehealth services has earned the praise of the Washington State Medical Association (WSMA). The law, signed by the state’s governor Jay Inslee, clarifies the definition...

Convenient Telemedicine Access Reduces Travel, Healthcare Costs

by Sara Heath

Convenient telemedicine can save patients time and money, with these services producing over $100 in travel time cost savings, according to experts from the University of California Davis. Researchers, led by Chief of the UC Davis...

Telehealth Boosts Patient Care Access, But Not Cost Savings

by Sara Heath

Telehealth may improve patient access to healthcare services, but service over-utilization due to easier access may actually increase healthcare costs, according to a study published in the most recent issue of Health Affairs. Telehealth...

Retail Clinic, Telehealth Visits Increase by 10% Since 2013

by Sara Heath

Retail clinics and telehealth might be the new path toward patient engagement and patient satisfaction, a recent Oliver Wyman survey reveals. The survey, which questioned a total of 2,000 patients, found that alternative care methods,...

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