PatientEngagementHIT

Telehealth

Patient Satisfaction of Telehealth Hinges on Convenience, Quality

January 18, 2019 - Telehealth is a considerable driver of patient satisfaction, meeting patient expectations for convenient care access and care quality, according to new data from Massachusetts General Hospital. In fact, patient approval for telehealth may trump that of their providers, the study showed. Experts have long touted telehealth as useful for connecting patients to care when they otherwise...


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Stanford Children’s Health Plans 2,500 Telehealth Visits for 2019

by Sara Heath

Stanford Children’s Health has vowed to double its telehealth appointments in 2019 in an effort to increasing convenient patient care access, according to a health system announcement. Over the past decade, telehealth has emerged as...

Patient-Centered Care Coordination Key for MA Telehealth Plans

by Sara Heath

Although telehealth shows promise for driving more convenient patient care access, supporting that technology with effective care coordination and continuity will be essential to a quality patient experience, according to a recent comments...

Health Tech Group Aims to Improve Medicaid Patient Access to Care

by Sara Heath

A group of over healthcare technology CEOs are partnering to help expand patient access to care and patient engagement tools, forming Health Tech 4 Medicaid (HT4M). The organization, which consists of leaders from some of the biggest...

Telehealth Emerging as Value-Based Care Patient Engagement Tech

by Sara Heath

Telehealth is becoming more than just a tool to increase remote patient access to care. In an increasingly value-based healthcare industry, telehealth technology is emerging as a tool to support patient self-management, according to a new...

Medicare Advantage Propose to Expand Patient Access to Telehealth

by Sara Heath

CMS has announced plans to modernize Medicare Advantage and Part D plans. Updates will expand patient access to care by adding telehealth as a covered benefit. The agency says it will update the way it reimburses providers to make it...

NYU Taps Telehealth to Boost Patient Care Access for Urgent Needs

by Sara Heath

Telehealth technology is revolutionizing patient care access for urgent care needs at NYU Langone Health. A new virtual care platform will now allow patients to access urgent care in a more cost-effective and convenient manner. The...

Quality Standards to Support Patient Experience Via Telehealth

by Sara Heath

ClearHealth Quality Institute (CHQI), a third-party healthcare accrediting program, has developed a set of accreditation modules for telehealth and remote patient monitoring geared toward ensuring these tools improve patient care access...

Patients Interested in Telehealth Tech, But Improvements Are Key

by Sara Heath

Although the patient interest in telehealth and other virtual health tools is there, healthcare organizations will need to improve their integration and deliver of these tools in order to garner meaningful adoption, according to a new...

CVS Health Introduces Access to Direct-to-Consumer Telehealth Tool

by Sara Heath

CVS Health is rolling out its own direct-to-consumer telehealth option associated with its MinuteClinic offerings. The 24-hours service will facilitate patient access to care for minor health issues, injuries, and dermatological...

Patients Unclear About Access to Telehealth Under their Health Plans

by Sara Heath

Nearly half of Medicare Advantage patients are unsure of whether their health plans cover access to telehealth or virtual care services, according to recent HealthMine data. The survey of just under 800 Medicare Advantage beneficiaries...

How Telehealth Training Programs Drive Positive Patient Experience

by Sara Heath

With the growing popularity of remote patient care, telehealth training may be the new frontier. As more provider deliver care using telehealth, they need to learn how to reframe their patient-provider communication skills to drive patient...

How to Drive Provider Buy-In for Telehealth, Virtual Care Tools

by Sara Heath

Patients and providers both agree that telehealth use and virtual care adoption will improve the patient experience, but providers are still slow to adopt these tools, according to a recent Deloitte report. Organizational leaders must...

What Is the Role of Connected Health in Patient Engagement?

by Sara Heath

As healthcare technology continues to permeate the medical industry, experts are continuing to evaluate how connected health tools can impact patient engagement and the overall patient experience. As noted in a 2013 study in the...

VA Boasts Broad Use of Connected Health for Patient Access to Care

by Sara Heath

The VA is proving its chops in the connected health sphere, creating better patient access to care using digital tools, according to an Administration press release. Specifically, expanded telehealth access has allowed more patients to...

DTC Telehealth Ups Patient Access to Care in Natural Disasters

by Sara Heath

Direct-to-consumer (DTC) telehealth has proven an effective tool for creating patient access to care following a natural disaster, according to a new article published by RAND Corporation in the Journal of General Internal Medicine that...

Telehealth Closes Patient Care Access Gaps in Rural Mississippi

by Sara Heath

Across the country, telehealth technology is helping to close care gaps in areas where healthcare consumers otherwise would face considerable patient care access challenges. Especially in rural regions, telehealth has allowed patients to...

Changes in ED, Clinic Use Mark Impacts on Patient Access to Care

by Sara Heath

Urgent care clinics, retail clinics, and telehealth are getting more attention in recent years as alternative places of healthcare service, according to a recent analysis from FAIR Health. The rise in various healthcare delivery sites has...

The Role of Telehealth Tech in Patient Engagement Strategies

by Sara Heath

NewYork-Presbyterian and Walgreens have partnered to offer telehealth technology in retail-based health kiosks across New York City. The move is a part of both entities’ patient engagement strategies and efforts to offer better...

Exploring Basic Patient Engagement Technology, Health IT

by Sara Heath

As healthcare takes a digital turn, it will be important for industry professionals to understand basic patient engagement technology. Health IT is a core aspect of federal incentive programs, and is becoming the future for patient...

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